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Gran Hotel Lakua

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Luxury
5.0 star property
8.4

Very good

Serene escape near Europa Centre

Elegant and sophisticated, this hotel near the Europa Conference and Exhibition Centre offers a serene escape with its modern design and tranquil surroundings. Unwind with a massage at the on-site spa, enjoy the gym, or savour a drink at the stylish bar.

Popular amenities

  • Bar
  • Spa
  • Parking available
  • Breakfast available
  • Gym
  • 24/7 front desk

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Single Room

Single Room | In-room safe, desk, laptop workspace, blackout curtains

Single Room

Highlights

Air conditioning
Connecting rooms available
Smart TV
Blackout curtains
Hairdryer
Private bathroom
Bidet
Cable/satellite channels
  • 18 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Standard Twin Room

In-room safe, desk, laptop workspace, blackout curtains

Standard Twin Room

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Connecting rooms available
Smart TV
Blackout curtains
Hairdryer
Private bathroom
Bidet
Cable/satellite channels
  • 28 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Double Room

In-room safe, desk, laptop workspace, blackout curtains

Superior Double Room

Highlights

Air conditioning
Connecting rooms available
Smart TV
Blackout curtains
Hairdryer
Private bathroom
Bidet
Cable/satellite channels
  • 32 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Double Room Single Use

In-room safe, desk, laptop workspace, blackout curtains

Superior Double Room Single Use

Highlights

Air conditioning
Connecting rooms available
Smart TV
Blackout curtains
Bidet
Hairdryer
Cable/satellite channels
Wardrobe
  • 32 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Apartment, 1 Bedroom

Apartment, 1 Bedroom | In-room safe, desk, laptop workspace, blackout curtains

Apartment, 1 Bedroom

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Separate bedroom
Day bed
Blackout curtains
  • 1 bedroom
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Standard Double Room Single Use

In-room safe, desk, laptop workspace, blackout curtains

Standard Double Room Single Use

8.0 out of 10
Very good
(2 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Blackout curtains
Hairdryer
Private bathroom
Bidet
  • 28 sq m
  • Sleeps 1
  • 2 Single Beds
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About the area

Map
C/ Tarragona 8, Vitoria-Gasteiz, Alava, 01010

What's nearby

  • Cathedral of Santa Maria de Vitoria - 5 min drive - 3.9 km
  • Virgen Blanca Square - 5 min drive - 4.6 km
  • Plaza de Espana - 5 min drive - 4.6 km
  • Mendizorroza Stadium - 6 min drive - 4.3 km
  • Fernando Buesa Arena - 6 min drive - 5.6 km

Getting around

  • Vitoria (VIO-Vitoria-Gasteiz Train Station) - 17 min drive
  • Vitoria (VIT) - 9 min drive

Restaurants

  • ‪The Colors - ‬9 min walk
  • ‪Quinta Avenida - ‬9 min walk
  • ‪Café-Bar Areatza - ‬10 min walk
  • ‪Cafetería Morgan - ‬7 min walk
  • ‪Restaurante Urizar - ‬11 min walk

About this property

Gran Hotel Lakua

Luxury hotel near Europa Conference and Exhibition Centre
Located close to Cathedral of Santa Maria de Vitoria and Museo Fournier de Naipes, Gran Hotel Lakua provides a coffee shop/cafe, dry cleaning/laundry services and a bar. Treat yourself to a deep-tissue massage at the on-site spa. In addition to a gym and a business centre, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • Buffet breakfast (surcharge), bike hire and self-parking (surcharge)
  • A banquet hall, massage treatment rooms and wedding services
  • Tour/ticket information, a front desk safe and a lift
Room features
All 145 rooms feature comforts such as 24-hour room service and laptop-friendly workspaces, as well as perks such as free WiFi and air conditioning.
Extra amenities include:
  • Baths, bidets and hairdryers
  • 55-inch Smart TVs with cable channels
  • Wardrobes/cupboards, daily housekeeping and desks

Similar properties

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Hotel Sercotel Boulevard Vitoria
  • Pet-friendly
  • Free WiFi
  • Air conditioning
  • Gym
8.6 out of 10, Excellent, 469 reviews
The price is Rp1.171.065
Rp1.288.171 total
includes taxes & fees
30 Nov - 1 Dec
Hotel Sercotel Boulevard Vitoria

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Covered parking on site (EUR 14 per day)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking options include a garage

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:30 AM to 10:30 AM on weekends; EUR 17 for adults and EUR 10 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Bicycle rentals
  • Full-service spa
  • Gym
  • Sauna

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 495 square feet of conference space
  • Business centre
  • Meeting rooms

Full-service spa

  • 2 treatment rooms
  • Couples treatment rooms
  • Deep-tissue massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Double-glazed windows
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic water bottles
  • Reusable tableware
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub
  • Bidet
  • Hair dryer
  • Towels provided

Entertainment

  • 55-inch smart TV with digital channels

Food and drink

  • 24-hour room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 1:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately EUR 17 for adults and from EUR 10 for children
  • Covered self-parking fee: EUR 14.00 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - A01281187
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit
Property Registration Number HVI-00382

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision

Property is also known as

Exe Gran Hotel Lakua
Exe Gran Hotel Lakua Vitoria
Exe Gran Lakua
Exe Gran Lakua Vitoria
Gran Hotel Lakua Vitoria-Gasteiz
Gran Hotel Lakua
Gran Lakua Vitoria-Gasteiz
Gran Lakua
Gran Hotel Vitoria Gasteiz
Gran Hotel Lakua Hotel
Gran Hotel Lakua Vitoria-Gasteiz
Gran Hotel Lakua Hotel Vitoria-Gasteiz

Frequently asked questions

Is Gran Hotel Lakua pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Gran Hotel Lakua?

Self-parking is available for EUR 14.00 per day.

What time is check-in at Gran Hotel Lakua?

Check-in start time: 1:00 PM; check-in end time: anytime.

What time is check-out at Gran Hotel Lakua?

Checkout is at noon.

Where is Gran Hotel Lakua located?

Located in Arriaga-Lakua, this luxury hotel is within 3 mi (5 km) of Europa Conference and Exhibition Centre, Cathedral of Santa Maria de Vitoria and Museo Fournier de Naipes. University of the Basque Country and Mendizorroza Stadium are also within 3 mi (5 km).

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Reviews

Gran Hotel Lakua Reviews

8.4

Very good

8.8

Cleanliness

7.2

Location

8.4

Staff & service

8.2

Eco-friendliness

8.2

Property conditions & facilities
Rating 10 - Excellent. 86 out of 197 reviews
Rating 8 - Good. 78 out of 197 reviews
Rating 6 - Okay. 22 out of 197 reviews
Rating 4 - Poor. 6 out of 197 reviews
Rating 2 - Terrible. 5 out of 197 reviews

Reviews

10/10 Excellent

Rafael A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent. Staff is very courteous and professional.
Stayed 1 night in Jun 2024

8/10 Good

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was very nice. Unusual to have to pay to use the swimming pool and sauna in a 5 star hotel. Limited eating options.
Stayed 6 nights in Jul 2024

4/10 Poor

Gareth

Disliked: Property conditions & facilities
Just a sad looking hotel. I’m sure it was once nice, but now too tired
Stayed 1 night in Jul 2023

2/10 Terrible

DANIEL

Liked: Cleanliness, staff & service
No es un 5 estrellas. En mi opinión es un 4 estrellas normalito.
Stayed 2 nights in Jul 2025

10/10 Excellent

Joan Ramon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel muy confortable y con una habitación muy amplia
Stayed 2 nights in Jul 2025

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ras
Stayed 1 night in Aug 2024

10/10 Excellent

Martyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very friendly and the service was excellent. Beautiful rooms and a short walk into town.
Stayed 1 night in Jun 2024

10/10 Excellent

Monica

Liked: Cleanliness, staff & service, property conditions & facilities
Muy bien todo y muy cómodo
Stayed 5 nights in Jun 2024

10/10 Excellent

Toni

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muy bien

Excel·lent
Stayed 1 night in May 2024

10/10 Excellent

Francisco Javier

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel está bien, pero para mí es más un 4 estrellas que un cinco
Stayed 1 night in Apr 2024

8/10 Good

Agustina

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities

Hotel de 3 estrellas

Hoy por hoy no es un hotel de 5 estrellas. Con 3 tiene suficientes. Los enchufes están medio sueltos; el spa es caro para lo que es y en los colchones se notan los muelles. Lo mejor: el personal. Muy amables y atentos.
Stayed 2 nights in Mar 2024

10/10 Excellent

VU

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No Microwave
Stayed 6 nights in Feb 2024

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel impecable, a pesar de algunas opiniones que había leído, el Hotel está muy bien. Muy cerca de la parada de tranvía que te permite ir al centro o a cualquier otra parte de Vitoria muy cómodamente. Muchos detalles que alegran tu estancia y te hacen sentir casi como en casa. Lastima haber estado tan poco tiempo y no haber podido disfrutar del Spa ni del restaurante. Espero volver.
Stayed 1 night in Feb 2024

8/10 Good

JESUS IGNACIO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel, correcto para ser un 5 estrelllas, televisión muy pequeña para lo que se lleva actualmente, se nota que han pasado los años,
Stayed 1 night in Jan 2024

8/10 Good

alberto gomez

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo correcto
Stayed 1 night in Oct 2023

4/10 Poor

Ricardo

Liked: Cleanliness, room comfort

Un hotel normalito de 4 estrellas

No es un hotel 5 estrellas, es 4 estrellas…los servicios de un 5 estrellas son mas numerosos y mayor calidad. Un hotel de 5 estrellas no suele cobrar 40€ por un check in anterior a las 13:00 horas y es lo que me cobraron.
Stayed 1 night in Aug 2023

6/10 Okay

Ethan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
En general nos ha gustado. El personal es muy amable y atento. Pero los alrededores del hotel no nos han parecido muy bonitos y el parking nos ha parecido estrecho y pequeño. Por lo demás, todo genial.
Stayed 1 night in Aug 2023

10/10 Excellent

Karine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hôtel parfait
Stayed 1 night in Aug 2023

10/10 Excellent

cristina

Liked: Cleanliness, staff & service, property conditions & facilities
Es un hotel muy agradable, la pena que solo estuvimos una noches. Es un hotel para disfrutar.
Stayed 1 night in Jul 2023

8/10 Good

Ivan

Liked: Cleanliness, staff & service, property conditions & facilities
Muy buenas las almohadas
Stayed 1 night in Jul 2023

6/10 Okay

Eloy

Liked: Cleanliness, property conditions & facilities, room comfort
El personal de recepcion deberia ser mas atento
Stayed 2 nights in Jun 2023

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
EL HOTEL ES COMODO Y LINDO, HAY LUGAR PARA APARCAR SIN PROBLEMA. LAS HABITACIONES ESTAN LIMPIAS Y ACOGEDORAS.
Stayed 1 night in Apr 2023

8/10 Good

Abdellah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Agréable, mais attentio aux surprises ...

Hôtel très agréable, chambre spacieuse et confortable avec un lit king size. Très propre. Petit déjeuner assez varié mais cher. Hôtel très éloigné du centre ville. Spa agréable, mais cher et surtout sur le site rien n'est précisé au fait que le Spa est payant. C'était pour nous une surprise !!! C'est tout de même 20€ de l'heure !!!
Stayed 1 night in Dec 2022

8/10 Good

Norka

Liked: Cleanliness
Me gusto la habitación No me gusto la atención de los caballeros de la recepción, ni siquiera te miran a los ojos
Stayed 2 nights in Dec 2022

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort

Nice hotel, bit worn.

Nice hotel for a business stay. Maybe little bit worn
Stayed 1 night in Dec 2021