Hotel dekat Volcanic Hills Winery

"Lokasi bagus, staff yang ramah"

"The hotel advertises a free airport shuttle, but they do not have one. I contacted them before arrival to arrange pickup, and they told me the shuttle does not exist. I had to pay for a taxi. When I asked the hotel to reimburse the taxi cost, they refused and told me to contact Expedia. This is misleading and caused unnecessary expense."

"It was a good deal for a night. The room was clean but the door to the bathroom was not working and we had issues with the water as it started to get colder after every shower. Only some minor inconvenience but it was a really good stay. Will book again if we see in the area again.👍"

"I would highly recommend staying here. Very friendly staff, the room was comfortable with a fantastic view of the lake, and great ammenities such as the lakeside hot tub, swimming dock and kayaks. The breakfast was also great. Fluffy eggs and a selection of other tasty items. Quiet and relaxing!"

"Cute place. Very clean. Easy check in."

"This was the best place we stayed in NZ, the rooms and attention to care were spectacular!"

"Nice little room, good location. Helpful front desk staff and good parking. It’s next to a geothermal park which is a blessing and a curse. You are close enough to walk to this free geothermal park but the smell easily made its way to the motel and we found it a bit overwhelming at times. "

"Great staff. Lovely warm pool. "

"Value for money, good price.white net curtains need bleach and clean ."

"It was cozy. Not fancy but just right for us. It is in a great location to use as a base for the whole area. We appreciate the laundry and having our own kitchen. The hot pools and cold pool were an attraction and out the back there is a path to a beach on the lake. Good value for the money. "

"The room was awful! Had over 500 ants, dirty, wet with rain water coming in to the room. We complained to you and the owner. He agreed to move us but charged us more than twice the rate for the room. It was very unhealthy to stay there. I would like to make an official complaint with you all as it was a shed changed to a room and just not a bedroom. No tables, closet or anything. Absolutely awful!! Disappointed that you could not do anything to help us and we were forced to stay there for one...

"The place wasnt refreshed for our stay. Dust inside all the cups and on the tables etc. A dead roch sitting in the container that held the tea n sugar. Need to supply 2 more towels as there was 2 people staying 2 nights and we only had 2 towels. Lawns were unkept. Theres a tin shed ryt out where the bed is. It was scratching n banging up on the wall and keeps you from falling into deep sleep. The blue pillow cases had dribble stains on the fabric. If these details where more tended to it would...

"I did not like there was no actual kitchen or dining space. Did not stay for the full length paid for id like some sort of reimbursement. This wasa"

"Very unhappy about arriving the house to find it hadn't been serviced rotten food in the oven so we didn't dear use the oven the entire stay Had to clean all the plates and cups cutlery. The house had a musty smell that no matter how much you sprayed air freshener. Also was unaware that they had 2 other accommodation on the property which meant we had to share property with strangers . Only good thing about this house was the bathroom shower. Definitely wouldn't recommend it to anyone. Feel I...