Search Hotels Near Volksgarten, Cologne

"I must say the staff at reception were absolutely fantastic. I like English breakfast tea and there was never a problem bringing me teabags up at the room, We stayed for five nights on the fourth night. We both noticed the noise coming from the overhead heating air-conditioning grill panel and we had it all switched off so I mentioned it’s the reception and they suggested we could leave all our stuff in the room and they give us another room on the same floor, which was wonderful of them so we slept the night in that one and it seemed to have sorted itself out the next day, so that was really good of them. There was no fuss at all. And the breakfast had a really good choice of hot and continental food, but most of all it was the staff that especially the reception staff they were amazing."

"Clean rooms, very nice staff, great breakfast. Excellent location for sightseeing and sitting outside at a huge variety of restaurants and cafes; great shopping nearby. Easy access to the Rheine river front. Very good place to stay for the (not cheap but reasonable) price."

"This hotel can only tell you if you can use there indoor parking on the day you will check-in. So you cannot reserve a parking spot before hand. This made us drive around for an hour to find a safe parking space in the neighbourhood. Also, the name of the hotel is not written on the building. The hotel is on the 2nd floor of a 45 story building. There is no one to check you in. You have to check-in at a kiosk. After entering the room, the bed was not made and there were no clean towels which means that the room was not cleaned. We had to call to the number above the check-in kiosk and had to wait 30 minutes for a maid to come clean the room. Make sure you can call free for international calls. The next morning we saw that the pillow case had make-up stains on it. So we wondered if the sheets were actually replaced. The room does have a fridge, a cooking plate and microwave/oven. We were not happy with the service. We couldn't do the things we planned for the evening because we were tired of the discomfort we experienced. "

"Everything was quite great. Quick check in with nice staff, comfortable location, great facilities. Breakfast is quite good, even with decent coffee. I'll likey stay again "

"Very happy with our stay. We had a large room on the first floor which was away from the other rooms. As a result the internet did not work in our room, that was the one downside. Everything else was fine."

"I was very pleased with the quality of everything at this hotel. The room was spacious, comfortable, and very quiet. The breakfast was delicious with plenty of options to try. The location of the property is within walking distance of all attractions, and I did not have to use the vehicle during my entire stay. If I ever find myself in the area again, I will try to stay here again. "

"Helpful staff"

"Amazing location, near the beautiful church, train station, and river! Plenty of restaurants inside, and nearby."

"Excellent "