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"Staff is always friendly and rooms are always clean."

"My family and I stayed at Hotel Indigo Chattanooga Downtown from October 30th to November 1st, 2025, and we couldn’t have asked for a better experience. From the moment we arrived, the atmosphere was warm and welcoming. A special shoutout to Donovan at the front desk — he was incredibly friendly, professional, and went out of his way to make us feel at home. Whether it was answering our questions, offering great local recommendations, or just greeting us with a genuine smile every time we passed through the lobby, he truly made our stay stand out. The valet team was also fantastic — always quick, courteous, and upbeat. It really made coming and going a breeze, especially with kids in tow. The hotel itself is beautiful and spotless, with a stylish modern feel and plenty of cozy touches. The location can’t be beat — walking distance to restaurants, attractions, and the riverfront. We left feeling refreshed, well cared for, and already talking about when we can come back. Thank you, Donovan and the entire Hotel Indigo team, for making our visit such a great one!"

"Staff was super friendly, helpful, and amazing. Though you pay for parking it was just across the street and super accessible. There are dining options within the hotel and surrounding it. This location is perfect access to other areas of the city, and we couldn't have asked for a better stay."

"The Choo Choo Chalet is wonderful! Beautiful, comfortable, clean. Worth every penny!"

"Couldn't ask for much more. Workout space was good, room was quiet and comfortable, check-in and check-out was quick. "

"cleanliness "

"Excellent room for the price!! Very clean, the service was good. "

"All the above"

"Employees were friendly and helpful. Room was clean and enjoyed the shower. Only drawback was no closet, however, for a one or two night stay it was fine."