"Disgusting and we refused to stay there. Although it’s not in a bad area, we did not feel safe. Property had obviously not been maintained in a while, grass was overgrown. Garbage in lobby was overflowing, floors were dirty. Waited almost 20 minutes for someone to come to the front desk to tell them we weren’t staying. Refunded our money and said we had to go through Expedia to get it processed because that is who we booked our stay through. That night the hotel recharged the credit card and, because they don’t answer the phone at the front desk, Expedia said they can’t do anything because they can’t confirm what happened. Five days later they put a $14 charge on my credit card as well - we have no idea what that was for and they deny it but it’s listed on my statement clear as anything."
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