Search Hotels Near Warm Springs Gallery, Warm Springs

"can't complain"

"Great place at a great location"

"The hotel was clean and the staff was friendly. The pictures representing the hotel however, were misleading. They made the rooms, lobby, pool, and breakfast area appear considerably larger than they were. For a bargain price, I would have been satisfied, however, for the exorbitant price we paid, I expected more."

"Good clean place to stay"

"This place was great…"

"Paid a premium for 2 nights (at over $300+ per night). Check in was at 4 pm, and room wasn’t ready until 5:45 pm. Front desk said they were understaffed. Got to room and it wasn’t clean - bathroom had all sorts of hair and huge crumbs on floor. Toilet barely flushed. Shower curtain was filthy and moldy. Vanity storage shelf had dirt all over. A dresser drawer had tons of food and items still in it (chips, loaf of bread, pills)! The upstairs hallway which is all outdoors was so gross. Definitely needed to be vacuumed and cleaned. We left after the first night. Too gross to stay there. Would not return."

"Our stay at the Hillcrest Mansion was exceptional . Very nice owner. We thoroughly enjoyed our stay. The breakfast was amazing. Highly recommend it. Beautiful mansion and great experience. "

"This is a beautiful historic inn. Shout out to Sandra, Brett and Veronica in the spa which is peaceful and well stocked. Robes are grubby looking but very warm whuch was needed. There was a scheduling mix up but the staff worked quickly to compensate for the inconveience. The check in desk was often busy. Lots of standing around and trying to fill out forms in a flimsy folder. Better to have a clip board. Spa was very clean. In the hotel, I saw room service trays and cleaning cloths left out. The room itself was clean and small but the desk was seriously scuffed. Not expected given such an expensive room. Nice size closet. Restaurants were all good but pricey. And it was not always clear which places were open. Signage in the lobby would help. The concierge desk had a trainee and was the one who did nit actually confirm our spa appointments correctly. We had booked a hike which was a definite highlight with Cooper. We also enjoyed the history tour. No good shuttle arrangements given we arrived by train. It ended up being $150 one way to get to Clifton Forge. The 260th birthday daily celebration was a treat with live pianomusic"

"Breakfast was delicious and plentiful. Room was clean. Staff professional and polite."