Search Beach Resorts & Hotels in Wasaga Beach

"The person checking me in, wasn’t that’s friendly. I was asking questions about amenities and other resort activities he was short, indicating they don’t offer them anymore. Other staff around the property were extremely helpful, walked us to Plunge."

"Everything’s amazing until we booked a spa my friend and I two for Tuesday. The staff was so rude. I never wanna really go back there again. Everything else was amazing but the spa. They got angry with us when we weren’t sure where to go or what we were doing she came into pretty much the greatest, and then they put us into these tubs. My girlfriend had a broken shoulder, left us. There never came back. We had to figure it out for ourselves for the rest of it, and when I went to talk to them, they turned this little do not speak to us, cause I’m on the phone sign around I unbelievable you can talk to somebody else. There was no one else around. They just kind of left us high and dry. I almost didn’t wanna go back. I go back to everything else, but not the spa. !! rude and ignorant! But just a spy everything else was amazing"

"While our room itself was very nice, clean and fresh, and everything in it worked well (hot tub, fireplace), we were disappointed at check-in. After we had processed and paid our full room amt, then the desk clerk let us know "sorry. Our pool is not going at this time". I wish they had told us this BEFORE taking our payment so we could have requested a courtesy discount. Also, we learned that the "free breakfast" was just bare bones minimum food, and it would cost us an extra $8.00 each if we wanted eggs, etc. Upon checkout, another desk attendant ("Heather") totally lacked any customer service qualities. She did not look directly at us, ask how our stay had been, and didn't smile once. She is not suited for that position being so cold and rude. Not a nice end at all. "

"The room was alright but we stayed at the base of mountain and the underground parking lot was out of service so we had to walk the parking all the way down through the mountain with our luggage. There was no hotel staff on site so don't lose your card, nothing was really open. I get it was off season but it was disappointing stay."

"Kelly is helpful when we complain that fridge is not working"

"Overall, excellent!!"

"Good value"

"Didnt try the breakfast. Great location, lots to walk to. Rooms are very outdated and not the cleanest. I cleaned the room when we checked in . Shower floor had rust staining. In room ACs are very dusty when you turn it on. Price is great and beds are cozy. Pillows could do with replacing. Will stay again. "

"Friendly and helpful staff. Well equipped kitchen. Clean rooms. Will stay longer next time"