2/10 Sangat Buruk
Moogie
Bepergian bersama keluarga
22 Mar 2026
Tidak Disukai: Kebersihan
We stayed at the AC Hotel by Marriott Bethesda Downtown after a long day at a volleyball tournament, and while the hotel initially looked nice, the experience was extremely disappointing.
Loud music from a speaker near our room (Room 605) kept us awake late into the night and woke us again at 4 AM. Despite multiple complaints, the issue was not properly resolved. When we requested a room change, it was denied, and we ultimately had to check out early due to lack of sleep.
To make matters worse, the checkout time on our receipt was incorrect and could not be adjusted. Overall, the hotel failed to provide a quiet and comfortable stay, and customer service was unhelpful. I would not recommend this hotel, especially for families.
PS: the follow up from hotel management the following morning has not met our expectations. They tried to balance shift to other guest and offered $35 discount which was complimentary to start with.
Moogie
Menginap 1 malam pada bulan Maret 2026