Search Cottages in Waterfall Country

"We have stayed in this hotel several times. The only problem we had sometimes is the noise coming from people next door, I would say it needs a bit of renovating and upgrading, otherwise the beds are comfortable and provide a good sleep."

"The staff were all incredibly friendly and helpful. Breakfast was great and the room was immaculate"

"absolutely beautiful place can’t wait to go again 😁"

"The hotel interior and exterior are simewhat tired and need redecorating. Main lift was not working so had to use a service elevator. Insufficient staff at breakfast, although the 2 waitresses were rushed off their feet!"

"Excellent hotel and I would definitely recommend this hotel"

"Had room only as we were meeting up with friends and family during our stay in Swansea "

"Really lovely place clean and food is good staff Really friendly will be booking again thanks all x"

"The rooms and bathrooms are of a good size, perhaps a bit tired now. But they were very clean."

"The hotel advertises the fact that they have a 2 year plan for refurbishment etc and state that the rooms are professionally cleaned and then sealed. We didn't find any evidence of this, either from the cleaning point or the sealing of the room, and would point out that the "professional cleaners" may want to buy a new vacuum cleaner because the one they are using doesn't pick up very well from the carpet. On arrival at the room we noticed that there was just one solitary teabag, barely enough milk and sugar for two cups of tea. Again this is usually something the cleaning staff would cover. We were going out for the evening and asked at reception for more teabags, milk, sugar. When we arrived back we found these items outside the room in the corridor on the floor in a tea cup! When we were leaving for the evening besides the teabags etc that we asked for we also asked if the toilet seat could be fixed because it was hardly secured and was in grave danger of causing someone a mischief. We were told that the maintenance man would be asked to sort it out. Unfortunately he either didn't take any notice of the request or wasn't asked because it hadn't been fixed by the time we returned. To exit the hotel is an archway which contained dog poo bags in one corner and a couple of 5 gallon containers of used cooking oil against the wall with approx another 10 containers just outside. There are other detrimental facts but this review doesn't allow more than 1500 characters."