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del Lago Resort & Casino

4.0 star property
Upscale hotel with full-service spa and casino

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your current months are May, 2024 and June, 2024.
May 2024
June 2024

del Lago Resort & Casino

Photo gallery for del Lago Resort & Casino

Property entrance
Premium bedding, minibar, in-room safe, desk
4 bars/lounges
Interior
Shower, rainfall showerhead, free toiletries, hair dryer

Overview of del Lago Resort & Casino

Reviews
9.0

Wonderful

Popular amenities

  • SpaSpaSpa
  • Breakfast availableBreakfast availableBreakfast available
  • LaundryLaundryLaundry
  • Air conditioningAir conditioningAir conditioning
  • RestaurantRestaurantRestaurant
  • BarBarBar
The price is Rp2.421.995
Price available on 14/5/2024

Explore the area

Map
1133 Route 414, Waterloo, NY, 13165
  • Popular Locationdel Lago Resort & Casino1 min walk
  • Popular LocationMontezuma National Wildlife Refuge10 min drive
  • Popular LocationWaterloo Premium Outlets13 min drive
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Room options

View all photos for Room, 2 Queen Beds, Refrigerator

Premium bedding, minibar, in-room safe, desk

Room, 2 Queen Beds, Refrigerator

Highlights

Separate sitting area
Air conditioning
Heating
Free cots/infant beds
Fridge
Flat-screen TV
Premium bedding
Hairdryer
  • 41 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 2 Queen Beds, Refrigerator

Premium bedding, minibar, in-room safe, desk

Premium Room, 2 Queen Beds, Refrigerator

Highlights

Separate sitting area
Air conditioning
Heating
Free cots/infant beds
Fridge
Flat-screen TV
Premium bedding
Hairdryer
  • 43 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 1 King Bed, Refrigerator

Premium Room, 1 King Bed, Refrigerator | Premium bedding, minibar, in-room safe, desk

Premium Room, 1 King Bed, Refrigerator

Highlights

Separate sitting area
Air conditioning
Heating
Free cots/infant beds
Fridge
Flat-screen TV
Premium bedding
Hairdryer
  • 43 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Refrigerator

Premium bedding, minibar, in-room safe, desk

Room, 1 King Bed, Refrigerator

Highlights

Separate sitting area
Air conditioning
Heating
Free cots/infant beds
Fridge
Flat-screen TV
Premium bedding
Hairdryer
  • 41 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Studio Suite, 1 King Bed, Refrigerator

Room service – dining

Junior Studio Suite, 1 King Bed, Refrigerator

Highlights

Separate sitting area
Air conditioning
Heating
Free cots/infant beds
Fridge
Flat-screen TV
Premium bedding
Hairdryer
  • 58 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite, 1 Bedroom, 2 Bathrooms

Deluxe Suite, 1 Bedroom, 2 Bathrooms | Living room | Flat-screen TV

Deluxe Suite, 1 Bedroom, 2 Bathrooms

Highlights

Air conditioning
Heating
Free cots/infant beds
Fridge
Flat-screen TV
Separate bedroom
Premium bedding
Hairdryer
  • 89 sq m
  • Sleeps 3
  • 1 King Bed

Similar properties

Front of property – evening/night
The Gould Hotel
Pet-friendly
Parking included
Free WiFi
Restaurant
9.0 out of 10, Wonderful, (1000)
The price is Rp2.356.975
per night
5 May - 6 May
The Gould Hotel

About the area

Waterloo

Del Lago Resort & Casino is located in Waterloo. The area's natural beauty can be seen at Women's Rights National Historical Park and Lake Hiddenwood State Park, while National Memorial Day Museum and National Women's Hall of Fame are cultural highlights. Montezuma Winery and Montezuma National Wildlife Refuge are two other places to visit that come recommended.
Visit our Waterloo travel guideOpens in a new window

What's nearby

  • del Lago Resort & Casino - 1 min walk
  • Montezuma Winery - 8 min drive
  • It's A Wonderful Life Museum - 9 min drive
  • Montezuma National Wildlife Refuge - 10 min drive
  • Waterloo Premium Outlets - 13 min drive

Restaurants

  • Subway - 7 min drive
  • McDonald's - 6 min drive
  • DraftKings Sportsbook - 6 min walk
  • Lizards Tailgaters Lounge - 9 min drive
  • Connie's Diner - 7 min drive

About this property

del Lago Resort & Casino

Upscale hotel near Montezuma National Wildlife Refuge
Located close to Waterloo Premium Outlets and Montezuma Winery, del Lago Resort & Casino provides a casino, a nightclub, and a coffee shop/cafe. Hit the jackpot at this hotel with amenities such as 1700 slot machines and 66 casino gaming tables. Treat yourself to a Swedish massage, a manicure/pedicure, or a detox wrap at Spa del Lago, the onsite spa. Be sure to enjoy a meal at the 7 on-site restaurants, including breakfast, brunch, lunch, and dinner. Stay connected with in-room WiFi, with speed of 25+ Mbps, and guests can find other amenities such as a garden and a hair salon.
You'll also find perks such as:
  • Buffet breakfast (surcharge), a round-trip airport shuttle (surcharge) and express check-out
  • A banquet hall, a porter/bellboy and concierge services
  • A gift shop, ATM/banking services and a ballroom
  • Guest reviews speak well of the overall value, helpful staff and overall condition
Room features
All 205 rooms have comforts such as 24-hour room service and premium bedding, in addition to perks like air conditioning and bathrobes. Guest reviews highly rate the spacious rooms at the property.
More conveniences in all rooms include:
  • Bathrooms with rainfall showers and free toiletries
  • Flat-screen TVs with premium channels
  • Fridges, free infant beds and coffee/tea makers

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi
  • In-room WiFi speed: 25+ Mbps

Parking and transport

  • 24-hour return airport shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee: USD 12 per person
  • 4 bars/lounges
  • 7 restaurants
  • A coffee shop/cafe

Restaurants on site

  • Farmers Market Buffet
  • Food Court
  • Portico By Fabio Viviani
  • Sociale
  • Vine Bar & Grill

Things to do

  • 1,700 slot machines
  • 24-hour gym
  • 66 gaming tables
  • Casino
  • Full-service spa
  • Nightclub

Family friendly

  • Free cot
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Daily housekeeping
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Garden

Full-service spa

  • 14 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Wheelchair accessible (may have limitations)

More

  • Ballroom
  • Banquet hall
  • Communal living room
  • Smoke-free property

Room amenities

Bedroom

  • Free cot
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • Flat-screen TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Heating
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 3:30 AM
Minimum check-in age: 21

Check-out

Contactless check-out
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

The resort fee includes:
  • Housekeeping
  • In-room safe
  • Parking
  • WiFi access (may be limited)

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 12.00 per person
  • Airport shuttle fee: USD 100.00 per vehicle (one way)
  • Rollaway bed fee: USD 25.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system and a first aid kit

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms

Property is also known as

Lago Resort Casino Waterloo
Lago Resort Casino
Lago Casino Waterloo
Lago Casino
del Lago Resort & Casino Hotel
del Lago Resort & Casino Waterloo
del Lago Resort & Casino Hotel Waterloo

Frequently asked questions

Is del Lago Resort & Casino pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at del Lago Resort & Casino?

As of 1 May 2024, prices found for a 1-night stay for 2 adults at del Lago Resort & Casino on 14 May 2024 start from Rp2.421.995, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does del Lago Resort & Casino provide a shuttle to the airport?

Yes, there's an airport shuttle.

del Lago Resort & Casino Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 723 out of 1057 reviews" "
Rating 8 - Good. 196 out of 1057 reviews" "
Rating 6 - Okay. 69 out of 1057 reviews" "
Rating 4 - Poor. 51 out of 1057 reviews" "
Rating 2 - Terrible. 18 out of 1057 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Janice

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the hotel was good. The bathroom was nice. Beds comfortable. The room could have used a good dusting!
Stayed 1 night in Apr 2024

4/10 Poor

Shannon, Riches

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities
Carpet and upholstery in the room needed to be replaced or deep cleaned also the furniture was old and scratched up. The bed linen wasn’t properly on the bed no fitted sheet just a few flat sheets. Robe and towels was rough and scratchy.
Stayed 1 night in Apr 2024

8/10 Good

Jodi

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Couldn’t get through when dialing the room service phone number, had to contact front desk for help.
Stayed 1 night in Apr 2024

10/10 Excellent

Angela

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Apr 2024

10/10 Excellent

Cindy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are spacious, beds are comfortable and it's very quiet. The casino is very easy to navigate and the staff is friendly. The food offerings are plentiful and delicious.
Stayed 1 night in Apr 2024

10/10 Excellent

Karen

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
THE PROPERTY IS LOVELY ONLY ISSUE IS NOWHERE TO WALK TO
Stayed 1 night in Apr 2024

10/10 Excellent

Sharrell

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed on our trip after a long day of driving. Close to the highway, very nice room, and we had a late dinner in the sports bar. It was good!
Stayed 1 night in Apr 2024

10/10 Excellent

Lashawnda, Rochester

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Apr 2024

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right off major road
Stayed 2 nights in Feb 2024

10/10 Excellent

Theresa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in Apr 2024