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Reviews of Serways Hotel Spessart Sud

2 out of 5
Serways Hotel Spessart Sud
BAB 3 Südseite, Weibersbrunn, BY

Reviews

8.4

Very good

Rating 10 - Excellent. 65 out of 198 reviews" "
Rating 8 - Good. 103 out of 198 reviews" "
Rating 6 - Okay. 22 out of 198 reviews" "
Rating 4 - Poor. 6 out of 198 reviews" "
Rating 2 - Terrible. 2 out of 198 reviews" "

9.2/10

Cleanliness

7.8/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Jeanette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Péter Károly

Travelled with family
Liked: Amenities
Perfect for on road trip.
Stayed 1 night in Sep 2023

10/10 Excellent

Zoltan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All great
Stayed 1 night in Aug 2023
Response from Tino Greiner on 8 Sep 2023
Vielen Dank

8/10 Good

Ioan-Danut

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Lovely place to get some rest.
I love this place as I've stopped there several times as I go in holiday every year thru the same route and the place is lovely this was the 3rd year I've stopped in a row. The room was good size nic3 beds but the bathroom was missing shower shampoo. The bottle was empty and the floor in the room was a bit dirty. Other than that everything lovely. The staff its very nice and helpful... I can assure that will stop there next time when we travel. Thank you.
Stayed 1 night in Aug 2023

8/10 Good

Emil

Stayed 1 night in Jul 2023
Response from Tino Greiner on 31 Jul 2023
Vielen Dank für die Bewertung.

2/10 Terrible

John

Travelled with family and small children
Disliked: Cleanliness
The beds werent made when we arrived. We had to ask for sheets for the beds. The air con didnt work so the room was unbearably hot. The bathroom fan would run for a very long time and when it did eventually stop.... it came on again for no reason during the night. The best thing about the room was the bathroom which was clean and the staff were friendly.
Stayed 1 night in Jul 2023

8/10 Good

Ioan-Danut

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023
Response from Tino Greiner on 31 Jul 2023
Vielen Dank für die Bewertung.

8/10 Good

Marek

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in May 2023
Response from Tino Greiner on 16 May 2023
Vielen Dank für die Bewertung.

8/10 Good

Catalin-Iosif

Travelled with family, Travelled with family and small children
Liked: Property conditions & facilities
Perfect for one night stay
Stayed 1 night in Apr 2023
Response from Tino Greiner on 3 May 2023
Vielen Dank für die Bewertung.

10/10 Excellent

Ivica

Stayed 1 night in Apr 2023
Response from Tino Greiner on 2 May 2023
Vielen Dank für die tolle Bewertung.

8/10 Good

Peter

Stayed 1 night in Apr 2023
Response from Tino Greiner on 24 May 2023
Vielen Dank für die Bewertung.

10/10 Excellent

Grahame

Stayed 1 night in Apr 2023
Response from Tino on 23 Apr 2023
Vielen Dank für die Bewertung.

8/10 Good

Chris

Stayed 1 night in Apr 2023
Response from Tino Greiner on 24 Apr 2023
Vielen Dank für die Bewertung.

8/10 Good

Chris

Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
A convenient stop for our journey! We have stopped there 4 times now and we had a comfortable family room on each occasion and generally, the rooms have been meticulously prepared. On this occasion, there was a half drunken Capri Sun in the room which my 2 year old son nearly set into. A little unfortunate and unusual.
Stayed 1 night in Aug 2022

8/10 Good

Siddhartha

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location and good for the highway travellers. Good food options in adjacent restaurant. Really liked it.
Stayed 1 night in Jul 2022
Response from Tino Greiner on 3 Aug 2022
Herzlichen Dank.

8/10 Good

Antoaneta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A bit confusing where the reception was but everything else was very good.
Stayed 1 night in Jun 2022
Response from Tino Greiner on 12 Jun 2022
Thanks for the review. Check in is from 6 a.m. to 10 p.m. in the restaurant. From 10 p.m. to 6 a.m. at the gas station.

10/10 Excellent

Popescu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Feb 2022

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Everything was ok but the restaurant was closed probably due to coronavirus which was a quite dissapointing.
Stayed 1 night in Aug 2020

10/10 Excellent

Kraso, Melksham

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It was good as should, no issue room is comfortable.
Stayed 1 night in Aug 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness
Stayed 1 night in Jul 2020

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We arrived at 12pm after 30/40 minutes of driving round in circles trying to find the place. The hotels address on google maps says it’s the other side of the motorway. I could see the hotel but couldn’t get to it due to one way roads. The hotel it’s self was fine & the service was great
Stayed 1 night in Jan 2020

8/10 Good

stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
convenient and affordable.
Convenient location, price was good.
Stayed 1 night in Sep 2019
Response from . on 5 Nov 2019
Dear guest, thank you very much for taking the time to share your feedback. We are happy that you had a pleasant stay and we are looking forward to welcoming you again in our hotel.

8/10 Good

Adam

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Basic but clean
The hotel doesn't have too much extras, but it is clean, beds are firm and good quality, so it is excellent for a night stay. WiFi is included in the room, breakfast isn't, but there's a café and restaurants next door. Reception is not in the same building as the rooms, directions only written in German, but not hard to find. The only real negative is how they handled hotels.com booking. First they didn't find my booking in their system. Later they realised it's a printed document in a binder, but they didn't know I've pre-payed it already. It took longer to sort it out then I anticipated, but they apologised and the staff was polite.
Stayed 1 night in Jul 2019
Response from . on 8 Aug 2019
Dear guest, thank you very much for taking the time to share your feedback. We are happy that you had a pleasant stay and we are looking forward to welcoming you again in our hotel.

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Motel life
Very good motel, easy check in, comfortable stay. If you require breakfast in the morning, join the queue. If you require food in the evening, apart from burgers, get there before 9pm. Good value for money.
Stayed 1 night in Jul 2019
Response from . on 8 Aug 2019
Dear guest, thank you very much for taking the time to share your review. We are happy that you had a great time and enjoyed your stay at our Hotel. We are looking forward to welcoming you soon again.

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unexpected find
Nice hotel which appears new. Room was clean and comfortable. Hotek Ilis located within a service station area on motorway but has private parking which had room for cars and a few larger vehicles too, was handy as we had a trailer. Car park for services itself was packed full of lorries from Eastern Europe so didn't even try to park there, this could be an issue if hotel car park was full. Services is across a small path from main hotel and is nice and new. Restaurants shut early but there is a McDonald's and a coffee shop open which stay open. Would stay again in this hotel.
Stayed 1 night in Jun 2019
Response from . on 18 Jul 2019
Dear guest, thank you very much for taking the time to share your review. We are happy that you had a great time and enjoyed your stay at our Hotel. We are looking forward to welcoming you soon again.

6/10 Okay

Verified traveller

Stayed 4 nights in Mar 2019

8/10 Good

Alexis

Liked: Cleanliness, property conditions & facilities, room comfort
Surpringly Good!
The Hotel appears to be fairly new, everything perfect for an overnight sleepover, quite sound proof and service station with food and coffee shop right next door.
Stayed 1 night in Feb 2019
Response from . on 6 Mar 2019
Dear guest, thank you very much for taking the time to share your feedback. We are happy that you had a pleasant stay and we are looking forward to welcoming you again in our hotel.

10/10 Excellent

MrM, United Kingdom

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and comfortable as always, nice basic rooms with well-kept and spacious bathroom. We stay at this hotel every time we travel across Germany and it has been consistently excellent. Thank you to all staff looking after guests and keeping this property in excellent condition.
Stayed 1 night in Dec 2018
Response from . on 17 Jan 2019
Dear guest, thank you very much for taking the time to share your review. We are happy that you had a great time and enjoyed your stay at our Hotel. We are looking forward to welcoming you soon again.

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Map
Not great as hotels.com showed the hotel on the other side of motorway and with lots of roadworks it was very difficult to get to. The hotel itself was ok for an overnight stop.
Stayed 1 night in Oct 2018
Response from . on 25 Oct 2018
Dear guest, thank you very much for taking the time to share your review. We are happy that you had a great time and enjoyed your stay at our Hotel. We are looking forward to welcoming you soon again.

8/10 Good

Verified traveller

Better than I expected
Nice and clean. Not a bad place to stop.
Stayed 1 night in Sep 2018
Response from . on 20 Sep 2018
Dear guest, thank you very much for taking the time to share your feedback. We are happy that you had a pleasant stay and we are looking forward to welcoming you again in our hotel.

8/10 Good

Gerald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2018
Response from . on 17 Oct 2018
Dear guest, thank you very much for taking the time to share your feedback. We are happy that you had a pleasant stay and we are looking forward to welcoming you again in our hotel.

6/10 Okay

Dimitrios

Disliked: Staff & service, property conditions & facilities, room comfort
Nothing in particular...
The hotel was not good at all. Too expensive for what we get so next time I would choose another one.
Stayed 1 night in Jul 2018
Response from . on 23 Aug 2018
Dear guest, thank you for posting a review following your recent stay at our hotel. We constantly work on improving our guests’ satisfaction, therefore your feedback is highly valuable to us. We are deeply sorry to hear that not everything during your stay was to your fullest satisfaction. We absolutely understand your feedback and hope you had a pleasant stay in our hotel nevertheless. We would be happy to welcome you soon again in our hotel.

8/10 Good

Roland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We got what we expected.
Clean and quiet.
Stayed 1 night in Jul 2018
Response from . on 12 Jul 2018
Dear guest, thank you very much for taking the time to share your feedback. We are happy that you had a pleasant stay and we are looking forward to welcoming you again in our hotel.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We arrived during the night. The hotel is located at the parking lot and check in took 2 minutes. The room was basic, but very clean. We left early in the morning. It was perfect for a short night.
Stayed 1 night in Apr 2018
Response from . on 3 May 2018
Dear guest, thank you very much for taking the time to share your review. We are happy that you had a great time and enjoyed your stay at our Hotel. We are looking forward to welcoming you soon again.

8/10 Good

Tibor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2017
Response from . on 15 Feb 2018
Dear guest, thank you very much for taking the time to share your review. We are happy that you had a great time and enjoyed your stay at our Hotel. We are looking forward to welcoming you soon again.

10/10 Excellent

Bogdan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2017

8/10 Good

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good for the highway rest area hotel and for the price

8/10 Good

Zoltan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient, modern rooms close to the autobahn
We stayed in this hotel when we drove back from Hungary to the UK.This hotel was about half way, next to the motorway. Dog friendly and free parking. Check-in was very slow, only one lady was at the reception and took ages while she dealt with every check-in people. Our door key card did not work often and had to queue back to the recetion to reset it every single time - this was annoying. The room was very clean, modern and comfortable. We had a dinner in the hotel restaurant, there were many menu. Food was ok but not restaurant quality. Quiet room, check-out was smooth.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cozy hotel right off the autobahn
Small room but perfect for one night. So easy to find, right off the highway. Next door there's a place where you can eat, drink, buy souvenirs.

8/10 Good

Jonathan, Czech Republic

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stopover
This was a perfect rest stop while traveling through Germany. Just off the highway, reasonable price, very clean, very comfortable.

10/10 Excellent

inder, toronto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
easy access
located on highway with very nice cozy and quiet rooms. rooms were brand new..

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

4/10 Poor

Andrea, NJ

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
No a good choice to stay at
Smallest room ever, so low frills, they give not even a tissue or plastic cup in bathroom, after arrival regretted my booking, we could not cancel as it was a prepaid non refundable rate. We had to stay for 2 back and neck breaking nights in hard and small uncomfortable beds. Hardly had room to put our suitcases anyplace.

8/10 Good

Dennis

Liked: Property conditions & facilities
Convenient to freeway. Good value.

8/10 Good

Thomas, Minnesota

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice for a short stay
Nice inexpensive room. Perfect for a night of sleep. Restaurant food was good but very expensive. Had trouble finding the place as it was on the opposite side of the autobahn from its mapped location.

10/10 Excellent

E, Hayle Cornwall

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
easy to find stop over on the E 42
We were pleasantly surprised at the comfort and cleanliness of the room, and the neighbouring restaurant. Excellent German freshly cooked food, fantastic breakfast selection, we would definately stay there again as it is dog friendly too.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place
After a long flight, we found this nice hotel along the Autobahn. Easy to find and very convenient. located in a rest area with eating area next door. Rooms were basic amenities, very clean and the check in process was efficient, bunk beds were comfy, too.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect for an overnight stop while driving through Germany. The room was not much more than a comfortable bed and nice bathroom, but that was also just what was needed. Would be happy to stay here next time we are driving this way.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My Review
very convenient to motorway, good facilities.

10/10 Excellent

robert, mansfield

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good overnights stop, not a hol spot
Good clean modern, basic room. No tea/coffee facilities in rooms,