"This was one of the worst hotels I stayed at in London. For the price you can get much better accommodations. I’ll start with the good things as it is only one: the location, it was the only good thing about this hotel. The elevator barely worked, they had 3 but only 1 was working for the 2 days I stayed there. Often I ended up taking the stairs because of the line of people waiting for the elevator, my room was on the 3rd floor.
The bathroom towel was sorry I could see black stains on it. The room advertised a city view but it was one measly window. The check in was self service where u have to scan your own card, I needed some help from the staff and he was condescending when helping. I overheard a couple of staff arguing with each other and a senior staff was comparing a certain situation that happened in the hotel and making a negative comparison of that situation to Bangladesh, I am from Bangladesh so I was offended by that. The room service was offered every 4 days which meant mother was cleaned during my stay there as it was only 2 days. There are often homeless loitering around the front of the hotel even during early evening time. Overall I would never stay here again."
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