Cari Taman Karavan di West Bergen

"Rooms clean and common areas. Free coffee should run longer in morning. Not a huge fan of the self check in. Seemed impersonal, do want to feel like someone was there and attentive."

"We were welcomed and well cared for during our entire stay by Janell and Olenka at the front desk. Both concierges were friendly, attentive and knowledgeable about the hotel’s services and surrounding area; honestly, they made our stay at this delightful hotel just wonderful!"

"great frontdesk staff"

"Windows wasn’t soundproof and it was verybut from the team was very helpful. hard to sleep through night also AC was so loud wasn’t very helpful. but from desk team was very helpful."

"The Lucerne is always my first choice for the UWS. Perfect for visiting Columbia University and exploring the neighborhoods. The junior sweet was spacious & comfortable and this boutique hotel is exceptional in style, service & comfort."

"The room was TINY but I guess that's to be expected in NYC. The shower water could never regulate and was usually scalding. It was very close to Times Square which was convenient and the staff was very nice. Overall, considering we only slept in the room, it was fine."