Hotel Keluarga di West Kilbride

"Spa was nice, room was exceptional in terms of the view, decor and comfort. receptionist very welcoming. Bar area no atmosphere at all. Only used for drinks can’t comment on the food. Staff nice enough. Breakfast was lovely and exactly as ordered. Unfortunately during our stay there was multiple fire alarms going off through night. This in itself was annoying as it disturbed our sleep and we only had one evening booked. Lack of sleep for our big day the following day was not what we had planned...

"The staff were very helpful and obliging; the room was comfortable and had a sea view. It also had a TV, which was not advertised on the website - an omission which should perhaps be rectified. As to breakfast, I was a bit disappointed that there was no fruit available as an option - but no objections were raised when I brought in my own supplies. Despite a fair being in operation on the green opposite, it was very quiet - EXCEPT on the Friday night when there was a function with loud music on...

"Excellent hotel, was a bit disappointed with breakdast, it was still good but have had better. The only thing i found that was annoying, was the room doors are spring loaded and no one seemed to know how to shut a door quietly. When the doors bang shut the rooms aroind shook"

"Expedia does not tell you they don’t answer phone calls from foreign numbers & they have no front desk/ staff on site so only way to communicate is thru Expedia. I couldn’t get continental breakfast because Expedia blocks emails & they couldn’t send me payment link. No food or beverage available on site or within walking distance. Food delivery was lame, cash only & no utensils. Decent shower, bed & wifi"

"Beautiful room, very clean. My only concern was that there was only one double socket for your mobile devices, which meant cycling them to recharge. Perhaps bring an extension lead. Breakfast was good as it had vegan options too."

"Room was spacious close to the beach and very clean so happy with my stay"