West Loop hotel guide. Ace Hotel hotel in West Loop, Chicago

"Perfect location... free hot breakfast was a nice option."

"Had a great , experience. Walking distance, to many cool places! The, card issues, for the rooms. Don't work sometimes with , the elevators. A few guests complained about this, including me. But, loved this place, maybe I would come again.....price depending!"

"The hotel Felix was perfect . Walking distance to everything I wanted to do . Friendly staff and great accommodations."

"Hotel was great location. Staff was friendly!"

"I chose this hotel for my business stay because it offered early check-in and late checkout. I called the hotel days prior to my stay to confirm my late checkout would be available. The staff member was very cold over the phone but did confirm this for me. My early check in was granted and there was no mention of any issues from the staff or what time I need to checkout. I received a call the next day at 1:30pm that I need to be out of y room immediately. They also charged me a late checkout fee with no prior notice or warning. I should’ve listened to the reviews of this hotel. They clearly only want your money and will do anything to get you to pay more than the room price."

"Really nice rooms, and the staff was amazing! "

"The refillable water station on my floor was really nice and made a huge difference on my stay. Very convenient"

"It's ok, no rats or cockroaches but did I expect better for the price? Yes. And don't be fooled, there are hidden fees, something called a "city resort tax" or something like that (even though it's not a resort--no perks), that you'll be charged additional for at the hotel, no matter what Expedia says about fees and taxes being included in the price."

"Great central location, lots to do nearby."