Search Castles in West Thurrock

This hotel is superb , the staff were excellent form arrival to departure and there was nothing they wouldn’t do.

Absolutely lovely hotel, and lovely staff. Great facilities and extremely clean. Would definitely stay again!

Excellent hotel in a great location.

Beautiful place.. amazing staff and beautiful piano bar too boot!

Can't get a better location, near to Piccadilly Circus, Trafalgar Sq, Buckingham Palace...the hotel itself is immaculate, the double room was of a reasonable size, the bed so comfortable and bathroom well appointed. Shower was excellent, complimentary drinks on arrival and cookies and cranberry juice / water in the room. Downsides..not many, view was terrible and there was a slightly unusual smell in the room which you only really noticed first entering.

Beautiful hotel ...1 of the best breakfasts

I wasn't sure about booking this hotel, as I'd never heard of it. However it was amazing. It is small but that actually adds to the experience. We usually prefer larger hotels but this was truly 5*. It really feels like a special place. The staff all get the balance of attentive & friendly right. If we needed anything they seemed to arrive at just the right time. But they were never hanging around us. We stayed in the conservatory suite, well worth pushing the boat out for this, as the...

Fab hotel. Well located. Rooms clean and modern. Staff very friendly.

We booked this stay last minute as our original booking was unavailable at our check in time. This stay would’ve been out of budget usually but Vrbo are covering the difference from our original booking. Room was a good size and beds were comfortable. Bathroom was a great size with bath and shower. Complimentary bottled water and tea and coffee available with a kettle.

Valet and doorman greeted us with a smile and remembered our name each time we left and returned! Wait staff in the dining rooms were so friendly and very attentive. Beautifully decorated for Christmas!

Had a great stay at this hotel. Friendly staff, very comfortable rooms with great decor.

挺好的

First impression of the hotel was not great as the lobby and lift are very small. However I am happy with the room and found the staff extremely helpful generally. It’s great to hear the staff telling American tourists about the history of royalty :)

A beautiful building, very tastefully decorated and furnished, staff could not do enough for us. Would definitely recommend.

Greaqt room and good service with excellent staff

Very clean and new studio apartment, bed super comfortable and good shower, toaster, hob, oven (with integrated microwave) and cutlery etc. Complimentary tea & coffee in the lounge area and room. Small honesty market for things like pasta, sauce, porridge, ice cream, essential toiletries etc. Quick links to Stratford/Westfield, O2 and Excel

Really lovely, well located hotel. Seamless check in from a very friendly member of staff. Glass of fizz available in reception. Fantastic executive room on floor 12 next door to each other. Complimentary drinks in the executive lounge (timed). Nice buffet breakfast with a very friendly, helpful guy, Abdul, showing us to our table etc. Would definitely stay again and recommend.

Friendly & warm welcome - first class service - very clean throughout, comfortable beds and quiet for such a central Mayfair position.

Really brilliant hotel on an equally brilliant location