Search Hotels Near Westfield Garden State Plaza, Paramus

"Better cleaning and breakfast improvement."

"Parking was easy and convenient. I did not use the restaurant so I can't comment on it. Hotel was clean and staff was friendly. "

"😀"

"Clean room. Good shower. Good bed. Fair price for the area. Would stay here again. Front desk worker was not the usual up beat welcoming agent. Other than that no complaints"

"I booked 2 rooms for my family; when I first got there, they had no rooms that next to each other or on same floor. New shift staffs came, I wish I know his name cuz he gave us 2 rooms next to each other. The garage has charger for EV cars and breakfast was very good. We had a blast at American dreams mall. I love this hotel and we’ll be back this summer. We’re gonna book 2 rooms again; hopefully they have 2 rooms next to each other again."

"Room was clean , bathroom really small "

"Good breakfast but expensive. Parking was easy and plentiful. "

"Parking was easy, loved the hotel bar, "

"I have stayed at this hotel many times before, but this visit was extremely disappointing. First, there was a strong moldy smell in the room. In addition, there was a loud party taking place in the room next to mine, continuing until 5 or 6 a.m. The guests kept their door open, smoked marijuana in the hallway, drank heavily, and played extremely loud music using what sounded like nightclub-level speakers. As a result, I was unable to sleep for more than half of my stay. Each time this occurred, I contacted the front desk and requested assistance, but no immediate or effective action was taken. I also requested a room change multiple times, both in person and via message. Although I was repeatedly told that it would be handled, my room was never changed. It appeared that there was a lack of communication between staff, as some mentioned they were unaware of my previous requests. I made at least 10 to 15 complaints during my stay, but the situation was never properly resolved. It also felt as though the hotel may have changed ownership, as the overall management system and service quality were noticeably different from my previous experiences. Unfortunately, based on this experience, I would not consider staying at this hotel again."