Search Hotels Near Westfield Louis Joliet Shopping Mall, Joliet

"We had a lovely stay in a clean room with very comfortable beds. Breakfast was also delicious, and my family and I truly enjoyed our two-night visit."

"I made it to the hotel and the room I purchased the hotel told me the third party I went through only sent them information for a standard room I believe was a lie I believe they gave my room away! I was highly upset ! Then not to mention the pool area was filled with children no pool towels and the lady at the front did not want to give us towels kept saying they were washing them! I was in the room at 2am and was looking on the floor it was ants all in the carpet lady bugs and some other big bugs. The guy at the front desk told me he could give me some raid or switch me to another room if the guy coming wasn’t coming any more. The guy at the front counter said oh the guy that’s suppose to be coming not answering I would just switch the room for you and he had two rooms available. I thought you only had one room available but any way the next morning we had breakfast the biscuit were hard the muffins was stale looking we went back to the pool before check out and there still was no pool towels and the lady said they didn’t have any towels and they were getting washed but on the shelf behind the counter it was a shelf full of towels ! I would never go back"

"It was very clean and the staff was nice. Enough parking while we were there but they were not fully booked out."

"first they don't have TV cable Second the TV wasn't working properly we had a really hard time to make it work with the control 3-the AC unit and heated unit couldn't find out how to work... it is called weather and we need it here never work.."

"Great eveything"

"I would recommend this hotel except the pool and hot tub area smelt moldy. There was mold under the brick of hot tub, and jets do not work. There was also mold in floor drains that surround the pool. The rooms are nice and clean. They are remodeling so I understand some issue. The lobby and breakfast was great. The employees were very nice."

"The staff was very friendly and helpful with any needs we had. The room was very clean. I would definitely stay at the hotel again and highly recommend. "

"Hotel was nice. Staff was nice enough. The nightly reception is always a great amenity. I thought it was weird they only had cable channels. What hotel doesn’t offer streaming nowadays? Especially an Embassy Suites? We planned to order room service and stream a show and we couldn’t so that was disappointing. The room service was ok - food was cold but tasted good. Otherwise the stay was enjoyable and the facilities and staff were good."

"We had a room that smelled pretty poorly. As well as getting woken up @1:30am to a man death screaming."