Hotel dekat Westgate Mall

"Breakfast was wonderful. Parking was safe. "

"Place was fine. A little dated and with all such properties, the carpets had that old smell. Room amenities were fine."

"I didn't like that there was a $75 deposit that you will get back in 5-10 days. That was never mentioned. But the staff and the breakfast was amazing."

"Rooms were a little noisey. But for the most part it was a good stay. No real complaints"

"Rooms were clean."

"Everything was exactly as promised expected!"

"Very clean room and friendly staff. "

"Have stayed here several times , very nice and clean . Problem this time was In kitchenette there was only 1 coffee cup 1 regular glass and1 juice Glass. Could have gone and asked for more but it worked out do us , Point is they should plan for 2 people "

"This hotel is very clean and the staff was nice. The rooms were also clean and well-appointed. The area is also very nice. The breakfast wasn't extensive, but it was good. The area it was in was also nice. I would come back on future trips. "

"Pool and hot tub were off limits for the whole day which was my main selling point in picking this place. The room has poor circulation in the bedroom area. The pull out couch had no sheets on the mattress. The lighting in the room was awful with only lamps that were dull."

"I don't eat breakfast but it appeared okay Would like for morning front desk help to be more courteous."

"We chose this hotel because they offered a free shuttle to the airport (CLE), and we could park our car in their lot while away. Hotel is nice, however, we needed to make use of the sofa bed dnd it was not equipped with linens. No extra linens in closet, either. The room phone would not work to contact the front desk, so my husband had to walk down to the front desk to ask for the linens. This was later into the evening. Our flight was leaving at 6:00 the next morning, So we needed to get to...

"It was ok"

"Clean room"

"Sofa bed was worn down to the springs. Closet door fell on my son. Not clean "

"Very convenient "

"Had a reunion in town and went to room afterwards. There was a light above the sink that needed replaced because it was flashing and the sink drain was blocked. Other than that, it appeared to be comfortable. Went the next morning to the front desk to inform of the issues and waited for 15 minutes for the guy to get off his phone (which he didn't) and then another person showed up and informed her of the issues with the room. If housekeeping had been in that room that day, they would have known...

"Breakfast was delish, new coffee machine was great addition. I have stayed here many times to visit my nephews and niece and rooms were pristine. Staff was friendly. Hotel smelled clean upon arrival. Will be returning when I come back to Cleveland. "

"It was just too dirty. The man at the desk was very pleasant. "