Hotel dekat Westlake Village

"Great experience…would definitely stay here again."

"The property is a bit dated but not enough to disrupt the quality of the stay. The highlight of the property is Keri and Precious! We were there on a very, very busy week and they worked so hard the entire time we were there. Even when people came to them with hiccups or complaints they did their best to remedy guests concerns (even those that were being unkind). If I choose to stay there again it will be because of those ladies."

"The elevator was broken. Had to drag my belongings to the 3rd floor. Refrigerator bottom broken and ice bucket was dirty."

"A"

"EV charger very difficult to use. Something called Blink. Front desk very busy in phone calls. Nothing hot in breakfast except coffee."

"Plenty of parking, laundry room"

"Hotel was outdated and in need of many repairs. There was a bad odor in hallways. Lots of permanent residents that live in hotel. No real amenities. The only plus was staff member Keke, she was amazing, super friendly and very accommodating. She went above and beyond to make are stay as comfortable as possible. Very knowledgeable about the area."

"During the visit, the property look good in the beginning, there were bugs coming out of the electricity sockets. Later that day when I ask the staff for another cloth and towel, he told me that there weren’t any more and that I would have to wait until morning. Not to mention, he made me sit there and wait for three minutes while he counted and recount his money, Will not be staying again."

"Friendly staff and very nice room."

"Towels & wash cloths were very DINGY, which calls into question the bed clothes as well. Also a complete lapse of communication /coordination between front desk shifts resulted in unnecessary stress and complication for check in of the 2 rooms I had reserved"

"Staff was very friendly."

"Everything was Great at the property. I had a lil hiccup upon check in with the front desk when I arrived. The problem was eventually fixed but that’s the reason for four stars. The property and service is great and if I’m ever at national harbor in the future this will be my choice of stay."

"Hotel was very nice"

"Nice experience"

"I reserved for a King size bed well in advance of my trip but received two queens instead. Expedia, do better."

"El"

"Arrived later than expected due to weather delays, but upon arrival, I was welcomed with a smile! My request for a higher floor was granted and explained the parking garage instructions very well! Such a beautiful location!"

"This morning, to our surprise, there was no hot water for showering. We ran the hot water for a good 10 minutes, but we had no luck! Needless to say we were very disappointed by this inconvenience."

"No hot water in room and didn't discover until morning shower. No maintenance on hand to repair."