"We already paid the $22.10 fee when we made the booking and your staff confirmed that. The front desk staff told me they would resolve it with Expedia and that we would not be charged twice. Despite that, we were charged both by Expedia and by your hotel.
We stay at your property several times each year and have consistently chosen it over other options. This experience does not reflect the level of service we expect.
Please reverse the duplicate charge as soon as possible. I would also like a manager to call me tomorrow to confirm this has been resolved.
I hope this can be corrected quickly."