Hotel dekat Willow Springs Park

"Checked into property, was told they didn’t have a room for us, so we had to stay at the hotel next door that they also owned, a brand I had never heard of. Booked over a month ago, spent nearly 800 bucks, and had to go next door to a hotel without a pool and breakfast, that I believe was more of an extended stay place and outdated."

"The staff went way above the norm to accommodate all of our needs. Super friendly, well spoken. We are coming back there for sure"

"All good"

"We booked a king suite and were told when we arrived that they overbooked and would 2 queens be ok. Well, not really, but what choice did we have? We stayed 4 nights and were given one set of towels each. Then we were told that if we wanted any clean towels we would have to wash them ourselves or ask for more, but our room was never serviced while we were there. The disposal was broken and leaked water all over the floor so we could not use the kitchen sink or wash dishes. The full sized...

"The room didn’t feel clean. The pullout bed was terribly dirty with crumbs and bugs. The shampoo in the shower was empty. The shower leaked onto the bathroom floor. The bathroom door didn’t lock. The website says the pool is open 8:00am to 10:00pm. Our grandson wanted to swim in the morning before we left. The pool has a sign that it doesn’t open until 10:00am. He was very upset because I had told him he could swim. I feel that for the cost of the room it should have been much better. The air...

"Very dated property. The appearance on the outside is inviting but once inside you realize the age of the property and lack of room and common area maintenance. This is not a result of staff negligence, but rather it appears to be ownerships lack of desire to spend money on repairs and maintenance. The in-room internet was not good at all. I had to use my cellphone as a hotspot in the lobby to get consistent internet connection. The breakfast offering was okay and pretty standard. On my...

"The property was not good. Room was not clean, floor had food in it. Towels were wet. Outside stairs that was told to use were about ready to collapse, were closed the next day."

"It is an older property, but clean and friendly staff. We had no issues for our stay."

"Everyone was friendly and helpful and even had a handicap chair for the shower"

"The room was spacious. However, upon entering the bedroom, a wall light was found with broken lights. Immediately reported to front desk. Later, discovered drains in sinks were slow in draining; again, reported to front desk. Rugs in elevators were old and worn. During the morning of departure, could not find a cart to help transport heavy luggage from room to vehicle. Had to take multiple trips to vehicle with luggage. None of the supposedly four carts were observed at the entrance or on the...

"Very clean, had a large bathroom, nice staff"

"We had a very nice stay. The lobby area is large and has a lot of chairs, so it's a nice area to sit in and relax. They even have some games, like a pool table and a big Connect4 game for kids. We also really liked their breakfast. They had a good variety of food, and it was better quality than most hotel breakfasts I've had. The only drawback was our room setup. Although the room was called a "suite," it wasn't what I would consider a true hotel suite in terms of having two separate rooms...

"Great stay again! One of our favorite places. :) we will be back!"

"No breakfast and hallways a bit smelly."

"Awful experience"

"Extremely noisy. You could see through the door of the room to the hallway. I have never seen a hotel room with so little furniture — bed and a chair. Unpleasant staff trying to check me in under someone else’s reservation as she looked at my license. When asking a question the staff member acted like it was a bother. Worst hotel stay ever."

"I will always stay here for the Toast Wine Festival."

"It met all our needs."