Winston - Salem hotel guide. Best Western hotel in Winston - Salem, North Carolina

"My experience at this hotel was fantastic. The staff was incredibly friendly and accommodating from the moment we arrived. They even allowed us to check in early, which was a huge plus. The hotel itself was great, and it was conveniently located."

"Shante was very friendly and very helpful."

"Very nice place to stay even if it's for one night or extended..."

"We emjoyed our stay. Hotel was conveniently located, front desk staff was friendly and helpful, and the hotel is clean and well maintained. Our beds were comfortable and the sheets/pillows/towels were good quality, which sometimes isn’t the case in older hotels like this. Knocked off one star because of mildew on our shower walls which should have been addressed but otherwise our room and the hotel itself felt very clean."

"I don’t usually do reviews but this was enough and I give these reviews because of what I had a reservation for and what I actually got for the weekend was not what was in the confirmation. I was suppose to get a superior room with two queen beds, which were actually two full size beds, a mini refrigerator with a microwave, just a refrigerator, multiple stains that could have been cleaned up on the carpet, sticky surfaces, no pool towels, I asked for some and the associate had a blank stair on their face and said let me see if I could find some, 2 mini size pillows on full size beds which should have been queen size beds, the furniture had like a chopped up appearance to it as well. The reason we did not find another place was we had kids and one was sick and we were tired of traveling and figuring rooms out and wanted our sick child to rest finally from the long road trip. This will be the last time with this hotel chain. "

"Terrible "

"Very nice place to stay. Nice clean rooms and common areas. Easy access to shopping and restaurants."

"When I went to check in the man at the front desk, heavyset white guy had clearly an attitude. He did not want to greet me and when he checked me in, he like shoed me away with his hands like get out of here. Very rude off putting. Some other staff left some of the cleaning supplies in the room other than that everything else seem to be clean in order."

"I checked in and enterered my room to the immediate smell of mold. I walked in the bathroom and there was visible black mold all above the bathtub. The front desk was very kind in understanding my need for a refund. Management seemed conserened. The lobby was stuffy and hot, turn the air on and there might not be mold."