Mantra Wollongong, in the city center, offers a stylish, practical retreat. Travelers appreciate the on-site laundry, car rentals, and in-room WiFi. Express check-in and luggage storage ensure smooth arrivals, and the staff earns praise for their helpfulness.
Located in Wollongong CBD, a neighbourhood in Wollongong, Mantra Wollongong is in a shopping district and near the beach. Shoppers can visit Crown Street Mall, while everyone can enjoy the natural beauty of North Wollongong Beach and Stuart Park. Looking to enjoy an event or a match? See what's going on at WIN Stadium or WIN Entertainment Centre. Discover the area's water adventures with nearby fishing, or enjoy the great outdoors with horse riding. Visit our Wollongong travel guide
Located close to Crown Street Mall and Wollongong Golf Club, Mantra Wollongong provides laundry facilities and car hire on-site. Guests can connect to free in-room WiFi.
You'll also find perks such as:
Self-parking (surcharge), express check-out and express check-in
A lift, smoke-free property and luggage storage
Guest reviews say great things about the helpful staff
Room features
All guest rooms at Mantra Wollongong include comforts, such as laptop-friendly workspaces and air conditioning, in addition to thoughtful touches, such as separate sitting areas and separate dining areas.
Extra conveniences in all rooms include:
Free tea bags/instant coffee and electric kettles
Free toiletries and hairdryers
32-inch HDTVs with premium channels
Wardrobes/cupboards, separate sitting areas and separate dining areas
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift
Thin carpet in room
Wheelchair-accessible parking
Smoke-free property
Services and conveniences
Iron/ironing board
Luggage storage
Phone
Weekly housekeeping
Location highlights
In a shopping district
In the city centre
Near a metro station
Near a train station
Near the boardwalk/promenade
Things to do
Fishing nearby
Golfing nearby
Horseback riding nearby
Safety features
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector (host has indicated there is a smoke detector on the property)
Fire extinguisher
General
42 units
7 floors
Built in 2008
Policies
Check-in
Check-in start time: 2 PM; check-in end time: anytime
Express check-in available
Minimum check-in age - 18
Check-out
Check-out before 10 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: AUD 100
Express check-out available
Special check-in instructions
The property charges 1.4 per cent for credit card payments
The front desk is open Sunday - Thursday (8:30 AM - 9:00 PM) and Friday - Saturday (8:30 AM - 10:00 PM)
Guests must contact the property in advance for check-in instructions and lockbox information; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Renovations and closures
The following facilities are closed on Monday, Tuesday, Wednesday, Thursday and Friday:
Restaurant
Fitness facility
Access methods
Staffed front desk, lockbox
Pets
Pets are allowed for an extra charge of AUD 40 per pet (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 25 kg per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property on the number on the booking confirmation
Food and water bowls are available
Children and extra beds
Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are available for AUD 20.0 per night
Payment types at the property
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
Deposit: AUD 100.00 per stay
We have included all charges provided to us by the property.
Optional extras
Covered self-parking fee: AUD 20 per day (in/out privileges)
Pet fee: AUD 40 per pet (varies based on length of stay)
Service animals are exempt from fees
Late check-out fee: AUD 100 (subject to availability)
Crib (infant bed) fee: AUD 20.0 per night
Credit card charges are subject to a surcharge of 1.4 per cent
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards, debit cards and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Onsite credit card payments are subject to a surcharge of 1.10% for Mastercard, 1.25% for Visa, a 3.35% for American Express or JCB, and a 3.50% for Diners Club.
Property Registration Number 2500
We should mention
This property caters to LGBTQ+ guests
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)
Frequently asked questions
Is Mantra Wollongong pet-friendly?
Yes, this property allows dogs (limit 2 total) with a maximum weight of up to 25 kg per pet. There's a fee of AUD 40 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.
How much does it cost to stay at Mantra Wollongong?
As of 23 Jul 2026, prices found for a 1-night stay for 2 adults at Mantra Wollongong on 2 Aug 2026 start from Rp2.491.951, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
How much is parking at Mantra Wollongong?
Self-parking is available for AUD 20 per day. Limited spots are available.
What time is check-in at Mantra Wollongong?
Check-in start time: 2 PM; check-in end time: anytime.
What time is check-out at Mantra Wollongong?
Checkout is at 10 AM. Late checkout is available for AUD 100 (subject to availability).
Where is Mantra Wollongong located?
Located in Wollongong CBD, this luxury aparthotel is within a 10-minute walk of Wollongong Hospital and Crown Street Mall. WIN Entertainment Centre and Wollongong Golf Club are also within 1 mi (2 km). Wollongong Station is 7 minutes by foot and North Wollongong Station is 23 minutes.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Mantra Wollongong Reviews
8.2
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.2
Cleanliness
7.6
Location
8.4
Staff & service
7.8
Property conditions & facilities
Rating 10 - Excellent. 673 out of 1656 reviews
10 - Excellent
673
Rating 8 - Good. 553 out of 1656 reviews
8 - Good
553
Rating 6 - Okay. 261 out of 1656 reviews
6 - Okay
261
Rating 4 - Poor. 106 out of 1656 reviews
4 - Poor
106
Rating 2 - Terrible. 63 out of 1656 reviews
2 - Terrible
63
Reviews
Verified
6/10 Okay
Vicki
6 Jul 2026
Liked: Check-in, communication, listing accuracy
Disliked: Cleanliness
Easy to find and was able to get an earlier check in.
Hotel looked nice from the outside and the foyer was nice but the hotel rooms were very dated and the carpets had stains on them.
A bit disappointing overall
First off, the reception greeting was good very polite. But ask them something out of the ordinary and you get a blank stare. No comprehension of what you are asking. The manager says things are available to you, but the front desk know nothing about it. Keep in mind that there are new owners now who are doing catch ups in quite a few areas. On the surface everything looks clean spotless and tidy. But behind those washing machines, toilets and dyers are months of dust, powder and assorted debris. The beds are pillow tops, but still rather firm. We stayed for a week and had sore backs at the end. They do supply lovely fluffy towels to die for though. All the kitchen utensils that you would need is supplied and in good working order. Some of the shelving were missing the plugs to hold them up, Luckily I travel with spares, so was able to fix them to use. The rooms are a bit sparse, could do with an extra chair and more pictures etc. on some walls.There are now a couple of food outlets within walking distance, especially a nice coffee shop near the station. Even though you are close to the station we didn't notice any noise from it. There is unfortunately building work being done next door. Also lots of steps to the entrance, no ramp for those who can't handle steps. You have to use the carpark ramp, but you need a keycard and we found they don't always work and were not able to speak to reception to let us in. Had to run to Front desk for help. Minor irritations.
Ian
Stayed 8 nights in May 2026
Verified
6/10 Okay
Angela
7 May 2026
Liked: Cleanliness, check-in, communication
Noisy jack hammering next block for new building 9-5 in fairness the reception moved our room to next level on opposite side of jack hammering which helped with noise
Good staff room clean
Rooms were spacious and clean, however there were stains on the couch, and there's no aircon in the bedroom which was not ideal with kids.
Gayanie
Stayed 1 night in Apr 2026
Verified
8/10 Good
Ian
2 Apr 2026
Liked: Check-in, communication, listing accuracy
Car parking is available and cheap. Checkin was efficient and quick. Cleaning could be better though. We found dust, rusty nails & dead bugs behind toilet and wash stand, dirt marks and hairs on tiled walls, grease marks on curtains, lots of holes in sheer curtains etc. Lots of rust and marks on front of dishwaher, which I cleaned for them using what I bought with me, but otherwise OK. Not enough milk or biscuits provided for our 3 night stay, had to ask for more after we used up what we bought with us.
Everything was well decorated, could do with more pictures on walls, and missing paint chips redone.
There is building work next door, so we were very grateful that they placed us high up on the other side of the building. They now provide breakfast ingredients if needed, as there is nothing nearby. A Sushi shop has opened one block down, which is handy.
Otherwise good value for the money, and close to the hospital. We stay here often for medical proceedures.
Ian
Stayed 3 nights in Mar 2026
Verified
6/10 Okay
david
17 Mar 2026
Liked: Check-in, communication, listing accuracy
Room was ok but run down but if you want a sleep in this place may not be for you with the construction going on next door with the big machinery breaking rock
david
Stayed 1 night in Mar 2026
Verified
4/10 Poor
Lyn
15 Mar 2026
Disliked: Cleanliness, listing accuracy
Not at the standard of other Mantra places I’ve stayed
Lyn
Stayed 1 night in Mar 2026
Verified
2/10 Terrible
Nasrin
7 Mar 2026
Disliked: Cleanliness, listing accuracy
Unfortunately, we had a very disappointing experience at this hotel. The room had an unpleasant smell, the fridge was not working, and the carpet was very dirty. The cabinets were outdated and the overall condition of the room did not feel clean. The air conditioner was located only in the hallway, so both bedrooms were extremely hot. The area was also very noisy, and we were unable to sleep properly. Because of the cleanliness concerns, we didn’t feel comfortable using most of the facilities in the room.
Communication was good by email Not by phone .
The room was completely run down, carpet stained all furniture beaten up, bed had huge dips in it. The entire room was a disgrace. This is not a nice hotel and should be rated 2 star at best. I cannot believe Mantra leave it in their portfolio. The staff were wonderful and helpful but the hotel is in appalling condition.
jacquelene
Stayed 1 night in Feb 2026
Verified
2/10 Terrible
Lorretta
18 Feb 2026
The room and amenities were really run down amd neglected. Balcony area looked looked it hadn't been cleaned in years and the balcony garden was only weeds. The shower leaked terribly. Not good!
This is a very run down building that was purchased for complete reno inluding new beds and air-conditioning and painting, none have been started , bedding and air-conditioning was unacceptable for paying money(422)$ This a fraudulently behaviour on behalf of Mantra and hotels .com because they sell you a room with air condition but the hotel owners know that it doesnt work. So I ask you ? Isn't this selling something and getting paid but not honouring the commitment? The bed is ready for rubbish tip..ask the owners . They will tell you what they are doing .
Normally Mantra rooms are clean & modern. Mantra Wollongong was unfortunately very grotty from the time we entered reception to the time we left. Foyer needed a good sweep & mop, as did the elevator floor. Rooms were specious and beds comfortable, but lounges were stained, benches and furniture in need of a good wipe down, tiles in bathroom mouldy. The whole place needs a good refresh. I didn't realise the property allowed pets...saw 4 groups with large dogs taking them in and out of their rooms. We probably won't stay again unfortunately.
The room was….. dirty. A very tired old room. Old food in the drain in the sink, stains all over the carpet. The sheets were nice and clean, parking was good, friendly helpful staff. But for the price of the room for one night didn’t match the standard of the room.
Jane
Stayed 1 night in Jan 2026
Verified
2/10 Terrible
Judy
24 Jan 2026
Disliked: Cleanliness, amenities, property conditions & facilities, communication
The room was dirty, dust was everywhere. The walls had scuff marks and the room smelled stale. Very disappointed. Not worth the cost at all and was very surprised that Accor would have a property at this low standard. Only one old air conditioning unit in the living room, and old fans from kmart in the room which were damaged.
Judy
Stayed 1 night in Jan 2026
Verified
8/10 Good
Michelle
16 Jan 2026
Liked: Cleanliness, amenities, property conditions & facilities, communication
Clean, spacious & quiet
Michelle
Stayed 1 night in Jan 2026
Verified
10/10 Excellent
Estrellita
15 Jan 2026
Liked: Cleanliness, amenities, property conditions & facilities, communication
yes room is spotless, staff very nice helpful.
Estrellita
Stayed 1 night in Jan 2026
Verified
6/10 Okay
Emma
10 Jan 2026
Liked: Communication
Staff were lovely room is quiet out dated and run down but comfortable enough for a weekend stay
Emma
Stayed 2 nights in Jan 2026
Verified
2/10 Terrible
Matthew
10 Jan 2026
Disliked: Cleanliness, amenities, property conditions & facilities, communication
Room was dirty. There was built up thick dust on the TV cabinet. Bed was uncomfortable, The balcony looked like it hadn’t been cleaned ever, there were multiple red back spiders and cob webs along the balcony edge which my toddler almost grabbed, the lift kept breaking down and would take forever.
Shower was dirty and shower head kept falling off,
Service not great, do not recommend!
Matthew
Stayed 2 nights in Jan 2026
Verified
6/10 Okay
Anthony
10 Jan 2026
Liked: Amenities, property conditions & facilities, communication
The only real problem with the hotel at the moment and for a while yet by the look of it was that there was a construction site right next door and it started very early in the morning. Not very relaxing . The room ok clean wise could have been better. Staff were good