Hotel dekat Teater Wolverhampton Grand

"Ok"

"Location and the High standard of the flat"

"Very good "

"Great location for the city, clear intructions for check in. Easy peasy."

"The room was just what I needed. Was in town for the Premier League. Conveniently located to the train station and an easy enough walk to Molineux."

"Clean and tidy room. Warm corridors but air conditioned rooms, which worked well in my room. Staff friendly, lift noisy, car park not the easiest to find. Google maps directions to it are inadequate."

"We only stayed overnight. No issues with booking or check in"

"The hotel was a bit dated. However it was clean and breakfast was adequate. The spa/ pool was average but clean. The staff were not particularly helpful. A request for a late checkout was immediately met with a response £10 extra charge. When I asked for another towel at the pool, to replace the wet towel, this was denied. Small personal extras could have made this stay feel luxurious but instead it felt like a budget stay."

"Run-down hotel"

"Received an email around 3 hours before we were due to check in the booking had been cancelled. We were en-route. Called the number on the email (which was a third party - not Hotels.com). Advised the booking had been cancelled due to 'maintenance' and to contact Hotels.com directly make an alternative booking. Attempted to contact Hotels.com but could not get to speak to a human being to make an alternative booking. We were left high and dry!"

"We booked the apartment in August 2023 so the family could attend a music event which was local to apartment. On the day of Travel 26th April 2024 the booking was cancelled via email.. No phone call to warn us but an alternative 30+ miles away was offered in the email. Unfortunetly many other people have fallen fowl to this sort of approach due to many hotels being sold out and high prices starting to appear due to both the music event and a Wolves home football game. Many hotels coming back up...

"Absolutely horrendous experience with a "host" who was completely unreasonable and unfair, that ruined our weekend and left us with a loss of money (and extra unofficial charges through PayPal) and no where to stay. Never again and would advise starting well clear. "

"The customer service was not good, the communication was hard and the staff was not welcomming"