Search Hotels Near Woodlands Waterfront Park, Singapore

"I am hesitant to review this hotel, which is marketed as a 4 to 5-star establishment, as it falls short of those expectations. Upon our late evening arrival, there was no assistance with our luggage, nor was there anyone available to guide us to the reception. This was my first visit to this particular hotel in Singapore. However, we had access to the Premier Lounge, where the staff were exceptionally attentive and helpful. I cannot commend them enough and would certainly give them a positive review. Our room was unremarkable, akin to what one might expect in a 3 to 4-star hotel. While it was maintained very clean, the bathrooms were outdated and lacked a bidet. My wife, being from Asia, is accustomed to such amenities, especially in a 4 or 5-star hotel in the region."

"We got an upgrade to the Rainforest Room. Managed to organise a birthday surprise for my partner - bed was so comfy and soft. Shower was great with amazing view towards the reservoir. Toilet was a bit of a letdown. Do yourself a favour and book in for a Spa treatment if you are staying there. Bliss!"

"All good, only down side is the room is dusty. Staff really helpful. Lunch set portion is big and really delicious."

"The club Lounge has great food and service "

"Brilliant hotel to relax in on our return home to Australia from USA. Great staff, super comfortable hotel. We will be back "

"This was my third stay at Novena and have had several stays at Cantonment and one at Owen House. I really like the brand and the value proposition. When I arrived the air conditioning was making a noise. I can live with a humming, but this was a squeaking. Maintenance came and said it was the motor. I spoke with reception (Azim) and he agreed to move me the next day. The situation was handled well and I was told to just leave my things and they would move everything including items in refrigerator. I will say that the last three rooms I've stayed in at Novena have had problems with the safe. A few months ago upon arriving the safe was locked and battery was dead. Maintenance replaced the battery. But it kept failing. They eventually gave me the key to use instead of a code. Then this visit, the first room (the one with the bad a/c) had a similar problem. Finally, the room I moved into for the remaider of my one month stay had a problem with the safe. Upon arrival it was closed, locked, and didn't work. Both maintenance and Jonothan couldn't open it. Jonothan provided a great work around by bringing me a second safe from reception! One annoyance is that there is only one bottle of body wash provided. So, this has to be taken continuously from sink to shower, or in my case, I just bought soap for the sink. This is quite ridiculous. Provide a small bottle for the bathroom sink - especially when sink is usualy not located in the physical bathroom, but just outside. "

"Shopping nearby Very small rooms House keeping good"

"Everything about the property was excellent staff and ground are beautiful and close to every thing I would go back anytime"

"Good location. Very nice to a mall. Lots of FnB options."