Semua ulasan yang ditampilkan berasal dari pengalaman tamu yang nyata. Hanya traveler yang telah memesan penginapan dengan kami yang dapat mengirimkan ulasan. Kami memverifikasi ulasan sesuai dengan panduan kami dan memublikasikan semua ulasan, baik itu positif maupun negatif.Informasi selengkapnyaTerbuka di jendela baru
Penilaian 10 - Sangat Bagus. 28 dari 85 ulasan" "
10 - Sangat Bagus
28
Penilaian 8 - Bagus. 31 dari 85 ulasan" "
8 - Bagus
31
Penilaian 6 - Cukup Baik. 20 dari 85 ulasan" "
6 - Cukup Baik
20
Penilaian 4 - Buruk. 4 dari 85 ulasan" "
4 - Buruk
4
Penilaian 2 - Sangat Buruk. 2 dari 85 ulasan" "
2 - Sangat Buruk
2
8,4/10
Kebersihan
7,8/10
Staf & layanan
7,8/10
Fasilitas
7,8/10
Kondisi & fasilitas properti
8,4/10
Ramah lingkungan
Ulasan
6/10 Cukup Baik
Masateru
24 Des 2023
Disukai: Kondisi & fasilitas properti
Masateru
8/10 Bagus
Choon Fong, Masai
Traveler bisnis
14 Nov 2023
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Did not arrange transportation from the airport despite requesting to do so. Breakfast and front desk are highly satisfactory. Dental kit, shaving kit and slippers need to be requested from reception
Choon Fong
Menginap 3 malam pada bulan November 2023
6/10 Cukup Baik
Lisa
19 Feb 2023
Disukai: Staf & layanan
Lisa
Menginap 1 malam pada bulan Februari 2023
4/10 Buruk
Azhar
Traveler bisnis
10 Jun 2022
Tidak Disukai: Kebersihan, staf & layanan, kenyamanan kamar
Azhar
Menginap 1 malam pada bulan Juni 2022
Tanggapan dari Ibrahim Tawfiq pada tanggal 11 Jun 2022
Dear our Valued Guest,
Thank you for taking the time to tell us about your experience at the Ibis hotel yanbu. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis hotel yanbu, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us.
Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.
We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.
Sincerely,
Ibrahim Tawfiq
General Manager
6/10 Cukup Baik
Adebayo
Traveler bisnis
3 Jun 2022
Disukai: Kenyamanan kamar
Adebayo
Menginap 4 malam pada bulan Mei 2022
Tanggapan dari Ibrahim Tawfiq pada tanggal 4 Jun 2022
Dear our Valued Guest,
Thank you for taking the time to tell us about your experience at the Ibis hotel yanbu. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis hotel yanbu, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us.
Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.
We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.
Sincerely,
Ibrahim Tawfiq
General Manager
Tanggapan dari Ibrahim Tawfiq pada tanggal 7 Mei 2022
Dear Valued Guest,
Thank you for choosing ibis Yanbu for your stay. Thank you for writing your review.
Looking forward to having the pleasure of welcoming you back again in the future.
Thanks & best regards
Ibrahim Tawfiq
General Manager
Tanggapan dari Ibrahim Tawfiq pada tanggal 6 Mei 2022
Dear our Valued Guest,
Thank you for taking the time to tell us about your experience at the Ibis hotel yanbu. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis hotel yanbu, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us.
Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.
We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.
Sincerely,
Ibrahim Tawfiq
General Manager
Tanggapan dari Ibrahim Tawfiq pada tanggal 30 Apr 2022
Dear Valued Guest ,
Thank you for choosing ibis Yanbu for your stay. Thank you for writing your review.
Looking forward to having the pleasure of welcoming you back again in the future.
Thanks & best regards.
Ibrahim Tawfiq – General Manager
Tanggapan dari Ibrahim Tawfiq pada tanggal 30 Apr 2022
Dear Valued Guest ,
Thank you for choosing ibis Yanbu for your stay. Thank you for writing your review.
Looking forward to having the pleasure of welcoming you back again in the future.
Thanks & best regards.
Ibrahim Tawfiq – General Manager
6/10 Cukup Baik
Abdualmalik
Bepergian bersama keluarga
20 Mar 2022
Disukai: Kebersihan, kondisi & fasilitas properti
Tidak Disukai: Staf & layanan, kenyamanan kamar
Abdualmalik
Menginap 3 malam pada bulan Maret 2022
Tanggapan dari Ibrahim Tawfiq pada tanggal 30 Apr 2022
Dear our Valued Guest ,
Thank you for taking the time to tell us about your experience at the Ibis hotel yanbu.
I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis hotel yanbu, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us.
Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.
We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.
Sincerely,
General Manager- Ibrahim Tawfiq
Tanggapan dari Ibrahim Tawfiq pada tanggal 30 Apr 2022
Dear Valued Guest ,
Thank you for choosing ibis Yanbu for your stay. Thank you for writing your review.
Looking forward to having the pleasure of welcoming you back again in the future.
Thanks & best regards.
Ibrahim Tawfiq – General Manager
10/10 Sangat Bagus
Aubdulatif
5 Mar 2022
Aubdulatif
Menginap 1 malam pada bulan Februari 2022
Tanggapan dari Ibrahim Tawfiq pada tanggal 30 Apr 2022
Dear Valued Guest ,
Thank you for choosing ibis Yanbu for your stay. Thank you for writing your review.
Looking forward to having the pleasure of welcoming you back again in the future.
Thanks & best regards.
Ibrahim Tawfiq – General Manager
Tanggapan dari Ibrahim Tawfiq pada tanggal 30 Apr 2022
Dear Valued Guest ,
Thank you for choosing ibis Yanbu for your stay. Thank you for writing your review.
Looking forward to having the pleasure of welcoming you back again in the future.
Thanks & best regards.
Ibrahim Tawfiq – General Manager
6/10 Cukup Baik
Masateru
Bepergian bersama keluarga
31 Jan 2022
Disukai: Kondisi & fasilitas properti
The toilet did not seem to be cleaned properly. I saw some hairs floating in the toilet.
Masateru
Menginap 2 malam pada bulan Januari 2022
Tanggapan dari Ibrahim Tawfiq pada tanggal 30 Apr 2022
Dear our Valued Guest ,
Thank you for taking the time to tell us about your experience at the Ibis hotel yanbu. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis hotel yanbu, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us.
Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.
We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.
Sincerely,
General Manager- Ibrahim Tawfiq
10/10 Sangat Bagus
ABDULLAH
12 Jan 2022
ABDULLAH
Menginap 2 malam pada bulan Januari 2022
Tanggapan dari Ibrahim Tawfiq pada tanggal 30 Apr 2022
Dear Valued Guest ,
Thank you for choosing ibis Yanbu for your stay. Thank you for writing your review.
Looking forward to having the pleasure of welcoming you back again in the future.
Thanks & best regards.
Ibrahim Tawfiq – General Manager
8/10 Bagus
Arooj
5 Des 2021
Disukai: Staf & layanan, kenyamanan kamar
The toilets need revamping
Arooj
Menginap 1 malam pada bulan Desember 2021
Tanggapan dari Ibrahim Tawfiq pada tanggal 30 Apr 2022
Dear Valued Guest ,
Thank you for choosing ibis Yanbu for your stay. Thank you for writing your review.
Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.
Looking forward to having the pleasure of welcoming you back again in the future.
Thanks & best regards.
Ibrahim Tawfiq – General Manager
Tanggapan dari Ibrahim Tawfiq pada tanggal 30 Apr 2022
Dear Valued Guest ,
Thank you for choosing ibis Yanbu for your stay. Thank you for writing your review.
Looking forward to having the pleasure of welcoming you back again in the future.
Thanks & best regards.
Ibrahim Tawfiq – General Manager
10/10 Sangat Bagus
Abdulaziz
6 Nov 2021
Abdulaziz
Menginap 1 malam pada bulan November 2021
Tanggapan dari Ibrahim Tawfiq pada tanggal 30 Apr 2022
Dear Valued Guest ,
Thank you for choosing ibis Yanbu for your stay. Thank you for writing your review.
Looking forward to having the pleasure of welcoming you back again in the future.
Thanks & best regards.
Ibrahim Tawfiq – General Manager
10/10 Sangat Bagus
michel
Traveler bisnis
2 Nov 2021
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Great service and value
michel
Menginap 3 malam pada bulan Oktober 2021
Tanggapan dari Ibrahim Tawfiq pada tanggal 30 Apr 2022
Dear Valued Guest ,
Thank you for choosing ibis Yanbu for your stay. Thank you for writing your review.
Looking forward to having the pleasure of welcoming you back again in the future.
Thanks & best regards.
Ibrahim Tawfiq – General Manager
10/10 Sangat Bagus
Soliman
Traveler bisnis
11 Jul 2021
Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
رحلة ينبع
اقامه جميلة في الفندق وراحة تامه لكن يعيبه صغر حجم الغرف
Soliman
Menginap 1 malam pada bulan Juli 2021
Tanggapan dari Ibrahim Tawfiq pada tanggal 30 Apr 2022
Dear Valued Guest ,
Thank you for choosing ibis Yanbu for your stay. Thank you for writing your review.
Looking forward to having the pleasure of welcoming you back again in the future.
Thanks & best regards.
Ibrahim Tawfiq – General Manager
10/10 Sangat Bagus
Mohamed
15 Mei 2021
Disukai: Staf & layanan, kenyamanan kamar
Mohamed
Menginap 1 malam pada bulan Mei 2021
Tanggapan dari Adel Shaltout pada tanggal 28 Mei 2021
Dear Mr. Mohamed,
Firstly we would like to thank you for the lovely review you shared following your recent visit to our Ibis Yanbu hotel and are delighted to read that we were able to match your stay expectations. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.
Best Regards
Adel Shaltout
10/10 Sangat Bagus
Traveler terverifikasi
25 Apr 2021
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Buen servicio, personal muy amable y dispuesto a ayudar, instalaciones limpias y cómodas
Traveler terverifikasi
Menginap 1 malam pada bulan April 2021
Tanggapan dari Adel Shaltout pada tanggal 27 Apr 2021
Dear Valuable Guest,
We would like to express our gratitude for the comments you made about your recent visit. They help us to understand how our guests experience their stay with us. It is always our goal to achieve maximum customer satisfaction and we are delighted to hear that your stay at Ibis Yanbu was an enjoyable one. We continuously strive to deliver high standards and to ensure that all our guests leave with beautiful stay memories. Looking forward to having the pleasure of welcoming you back again in the future. Thanks & best regards
Ahmed Majrashi - Admin Manager
6/10 Cukup Baik
Mohammed
Traveler bisnis
22 Apr 2021
Disukai: Kebersihan
Tidak Disukai: Kenyamanan kamar
Mohammed
Menginap 5 malam pada bulan Maret 2021
Tanggapan dari Adel Shaltout pada tanggal 22 Apr 2021
Dear Mr. Mohammed,
Firstly we thank you for making our Ibis hotel your choice hotel for you visit to Yanbu, although we regret that we fell a little short of your expectations this time around. I look forward to the possibility of welcoming you back to our Hotel and I am certain we will be able to redeem ourselves on the next occasion
Thanks & Best Regards
Ahmed Majrashi - Admin Manager
6/10 Cukup Baik
Muhammad Rehan
Bepergian bersama keluarga
28 Mar 2021
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Hotel was good, but they don't have king size bed. Overall good experience.
Muhammad Rehan
Menginap 1 malam pada bulan Maret 2021
Tanggapan dari Adel Shaltout pada tanggal 31 Mar 2021
Dear Mr. Muhammad,
First and foremost we would like to thank you for the praising review you shared following your recent visit to our ibis Yanbu hotel and we do apologize that the bed size did not meet your expectations. Thank you again for sharing your experience. Looking forward to having to welcome you back again in the future.
Thanks & best regards
Ahmed Majrashi - Admin Manager
10/10 Sangat Bagus
Brian, CdA, Idaho USA
Bepergian dalam rombongan
12 Okt 2020
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Great staff, everyone at this was courteous and extremely helpful. The rooms were clean and comfortable. The facility is well maintained.
Brian
Menginap 2 malam pada bulan Oktober 2020
Tanggapan dari Adel Shaltout pada tanggal 13 Okt 2020
Dear Mr. Brian
Firstly we would like to thank you for the lovely review you shared following your recent visit to our Ibis Yanbu hotel and are delighted to read that we were able to match your stay expectations. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.... Looking forward to having the pleasure of welcoming you back again in the future. Sincerely
Nasrat Rassem – General Manager
8/10 Bagus
Traveler terverifikasi
Traveler bisnis
18 Feb 2020
Disukai: Kebersihan, staf & layanan
Business wise it does the job, but not for family vacations.
Traveler terverifikasi
Menginap 2 malam pada bulan Februari 2020
Tanggapan dari Ibrahim Tawfiq pada tanggal 30 Apr 2022
Dear Valued Guest ,
Thank you for choosing ibis Yanbu for your stay. Thank you for writing your review.
Looking forward to having the pleasure of welcoming you back again in the future.
Thanks & best regards.
Ibrahim Tawfiq – General Manager
6/10 Cukup Baik
Traveler terverifikasi
Traveler bisnis
3 Okt 2019
Disukai: Kondisi & fasilitas properti
Tidak Disukai: Kenyamanan kamar
Séjour 1 🌃
Peu d'équipements dans la salle de bain
Chambre correcte mais sans plus
Traveler terverifikasi
Menginap 1 malam pada bulan September 2019
Tanggapan dari Adel pada tanggal 3 Okt 2019
Dear Valuable Guest
Thank you for writing your review. Thank you again for sharing your experience. Please accept my sincerest apologies for your negative bathroom experience and rest assured, we’ll take your comments on board and where possible, look into make improvements I look forward to the possibility of welcoming you back to our Hotel and I am certain we will be able to redeem ourselves on the next occasion. Thanks & best regards Nasrat Rassem – General Manager
Tanggapan dari Ibrahim Tawfiq pada tanggal 30 Apr 2022
Dear Valued Guest ,
Thank you for choosing ibis Yanbu for your stay. Thank you for writing your review.
Looking forward to having the pleasure of welcoming you back again in the future.
Thanks & best regards.
Ibrahim Tawfiq – General Manager
8/10 Bagus
Wasim
9 Sep 2019
Disukai: Kebersihan, staf & layanan
Wasim
Menginap 1 malam pada bulan September 2019
Tanggapan dari Adel Shaltout pada tanggal 9 Sep 2019
Dear Wasim
Thank you for writing your review. We are delighted to know that you've enjoyed your overall stay with us. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience... Looking forward to having the pleasure of welcoming you back again in the future. Thanks & best regards Nasrat Rassem – General Manager
8/10 Bagus
Mohammad
Traveler bisnis
29 Agu 2019
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Mohammad
Menginap 2 malam pada bulan Agustus 2019
Tanggapan dari Adel Shaltout pada tanggal 30 Agu 2019
Dear Mohammad, First and foremost we would like to thank you for the praising review you shared following your recent visit to our ibis Yanbu hotel and are delighted to read that we were able to match your expectations. Thank you again for sharing your experience... Looking forward to having the pleasure of welcoming you back again in the future. Thanks & best regards Nasrat Rassem – General Manager
Tanggapan dari Adel Shaltout pada tanggal 29 Jul 2019
Dear Value Guest Thank you for writing your review. We are delighted to know that you've enjoyed your overall stay with us. It is always a pleasure to receive positive feedback. I will share your review with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience... Looking forward to having the pleasure of welcoming you back again in the future. Thanks & best regards Nasrat Rassem – General Manager
Tanggapan dari Adel Shaltout pada tanggal 31 Mar 2019
Dear Value Guest
Thank you for writing your review. We are delighted to know that you've enjoyed your overall stay with us. It is always a pleasure to receive positive feedback. I will share your review with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience... Looking forward to having the pleasure of welcoming you back again in the future. Thanks & best regards Nasrat Rassem – General Manager
Tanggapan dari Adel Shaltout pada tanggal 25 Mar 2019
Dear Value Guest Thank you for choosing ibis Yanbu for your stay. Thank you for writing your review. We shared your comments with our team, and they are all very pleased to receive such check in positive feedback. Thank you again for sharing your experience. look forward to welcome you again in the future. Thanks & best regards Nasrat Rassem – General Manager
Tanggapan dari Adel Shaltout pada tanggal 25 Mar 2019
Dear Value Guest Thank you for choosing ibis Yanbu for your stay. Thank you for writing your review. We shared your comments with our team, and they are all very pleased to receive such check in positive feedback. Thank you again for sharing your experience. look forward to welcome you again in the future. Thanks & best regards Nasrat Rassem – General Manager
8/10 Bagus
Monsorah
4 Mar 2019
Disukai: Kondisi & fasilitas properti
Monsorah
Menginap 2 malam pada bulan Februari 2019
Tanggapan dari Adel Shaltout pada tanggal 5 Mar 2019
Dear Value Guest
Thank you for writing your review. We are delighted to know that you've enjoyed your overall stay with us. It is always a pleasure to receive positive feedback. I will share your review with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience... Looking forward to having the pleasure of welcoming you back again in the future. Thanks & best regards Nasrat Rassem – General Manager
Great hotel. Good location. Good WiFi. Rooms are clean. Quick check-in. Overall good experience.
Michel
Menginap 5 malam pada bulan Februari 2019
Tanggapan dari Adel Shaltout pada tanggal 5 Mar 2019
Dear Mr. Michel
Thank you for writing your review. We are delighted to know that you've enjoyed your overall stay with us. It is always a pleasure to receive positive feedback. I will share your comment with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience... Looking forward to having the pleasure of welcoming you back again in the future. Thanks & best regards Nasrat Rassem – General Manager
10/10 Sangat Bagus
SANDIP
30 Nov 2018
STAY WAS GOOD AND CONFORATABLE.
SANDIP
Menginap 2 malam pada bulan November 2018
Tanggapan dari Nasrat Rassem - General Manager pada tanggal 6 Des 2018
Dear Our Valued Guest,
Thank you for choosing ibis Yanbu for your stay.
We are delighted to know that you've enjoyed your overall stay with us.
We shared your comments with our team and they are all very pleased to receive such positive feedback. Looking forward to having the pleasure of welcoming you back again in the future.
Thanks & Best regards, Nasrat Rassem - General Manager
فندق جميل، ومرتب.
تم وضعي في طابق المدخنين لعدم وجود غرفه أخرى.
Najeeb
Menginap 1 malam pada bulan Oktober 2018
Tanggapan dari Adel Shaltout pada tanggal 28 Okt 2018
عزيزي الضيف السيد/ نجيب .. المحترم .. نشكر لكم إختياركم فندق إبيس ينبع لإقامتكم وعلى إتاحة الوقت لمشاركتنا تعليقكم وشهادتكم هذه نعتز و نفتخر بها ودافعا لنا لكي نطور خدماتنا حتي تسمو لمستوى توقعاتكم دائما وتقبلوا اعتذارنا عن عدم توفير غرفه غير مدخنين لكم وتم مناقشه تعليقكم مع فريق العمل وذلك حرصا علي ان تنالو طيب الاقامه . ونتطلع للترحيب بكم خلال إقامتكم القادمة ولكم جزيل الشكر. تحياتي / نصرت راسم - مدير عام الفندق
10/10 Sangat Bagus
Traveler terverifikasi
8 Sep 2018
Traveler terverifikasi
Menginap 1 malam pada bulan September 2018
Tanggapan dari Adel Shaltout pada tanggal 12 Sep 2018
Dear Value Guest,
Thank you for writing your review. We are delighted to know that you've enjoyed your overall stay with us. We certainly look forward to welcome you back. Thank you again for sharing your experience. Looking forward to having the pleasure of welcoming you back again in the future. Thanks & best regards Nasrat Rassem – General Manager
8/10 Bagus
Mohammed
28 Apr 2018
Tidak Disukai: Kondisi & fasilitas properti
Mohammed
Tanggapan dari Adel Shaltout pada tanggal 2 Mei 2018
Dear Mr. Mohamed Thank you for writing your review. We are delighted to know that you've enjoyed your overall stay with us. We certainly look forward to welcome you back. Thanks & best regards Nasrat Rassem – General Manager
6/10 Cukup Baik
Traveler terverifikasi
11 Mar 2018
Tidak Disukai: Kondisi & fasilitas properti, kenyamanan kamar
It served the purpose
The room was clean and functional, but wasn’t ready for two guests. Only one towel no hand towel, fridge was off and AC off! phone to house keeping and reception permanently engaged so had to replace abiya and go down myself. New towels were thin and Raghu! Didn’t try breakfast thought it was expensive for hotel type!
Traveler terverifikasi
Menginap 1 malam pada bulan Maret 2018
Tanggapan dari Adel pada tanggal 24 Mar 2018
Dear Value Guest , Thank you for choosing ibis Yanbu for your stay. Thank you for writing your review. We are delighted to know that you've enjoyed your overall stay with us. Please accept my sincerest apologies for your negative experience and rest assured, we’ll take your comments on board and where possible, look into make improvements. Looking forward to having the pleasure of welcoming you back again in the future. Thanks & best regards Nasrat Rassem – General Manager
it was so nice but, the A/C was noisy and not the temperature not accurate
Traveler terverifikasi
Menginap 1 malam pada bulan Februari 2018
Tanggapan dari Adel pada tanggal 24 Mar 2018
Dear Value Guest , Thank you for choosing ibis Yanbu for your stay. Thank you for writing your review. We are delighted to know that you've enjoyed your overall stay with us. Please accept my sincerest apologies for your negative AC experience and rest assured, we’ll take your comments on board and where possible, look into make improvements. Looking forward to having the pleasure of welcoming you back again in the future. Thanks & best regards Nasrat Rassem – General Manager
Tanggapan dari Adel Shaltout pada tanggal 16 Feb 2018
Dear Mr.Ahmed , Thank you for choosing ibis Yanbu for your stay. Thank you for writing your review. We are delighted to know that you've enjoyed your overall stay with us. Looking forward to having the pleasure of welcoming you back again in the future. Thanks & best regards Nasrat Rassem – General Manager
Tanggapan dari Adel Shaltout pada tanggal 2 Feb 2018
Dear Mr. Faisal , Thank you for choosing ibis Yanbu for your stay. Thank you for writing your review. We shared your comments with our team, and they are all very pleased to receive such positive feedback. Thank you again for sharing your experience. Looking forward to having the pleasure of welcoming you back again in the future. Thanks & best regards Nasrat Rassem – General Manager
went on business trip, easy access location on main street of Yanbu, clean and well maintained room, very nice breakfast included, will definitely stay again when traveling to Yanbu
John
Menginap 2 malam pada bulan September 2017
Tanggapan dari Ramy Nabhan pada tanggal 30 Sep 2017
Dear Mr. John, Thank you for choosing ibis Yanbu for your stay. Thank you for writing your review. We are delighted to know that you've enjoyed your overall stay with us . We shared your comments with our team, and they are all very pleased to receive such positive feedback.Looking forward to having the pleasure of welcoming you back again in the future. Thanks & best regards Nasrat Rassem – General Manager
الايجابيات : مرتب ونظيف وخدمة فندقية احترافية - كفندق 3 نجوم في مدينة ينبع يعتبر جيد جدا - تاثيث الغرفة طراز حديث - الواي فاي جيد جدا
السلبيات : لا يوجد شئ قريب على مسافة مشي من الفندق فلابد من توفر سيارة مع النزيل - دفع الماء في المروش ضعيف - المطعم والبوفيه اسعارهم مرتفعة - المسبح كان مليئ بالاطفال لان الفترة كانت اجازة عيد
Maher
Menginap 2 malam pada bulan Juni 2017
Tanggapan dari Ramy Nabhan pada tanggal 16 Jul 2017
السيد ماهر ..المحترم نشكر لكم إختياركم فندق إبيس ينبع لإقامتكم ونقدر لكم و قتكم الثمين وحرصكم على إبداء رأيكم حول إقامتكم لدينا وتقبلوا إعتذارنا بشأن دفع المياه واسعار المطعم التي لم تحظى على رضاكم . ونفيدكم بأننا نتخذ كافة التدابير المناسبة لمعالجة المشاكل وذلك حرصاً على أن تنالوا طيب الإقامة. ونتطلع للترحيب بكم خلال إقامتكم القادمة ولكم جزيل الشكر. تحياتي / مدير عام الفندق - نصرت راسم
Tanggapan dari Ramy Nabhan pada tanggal 9 Jul 2017
Dear Sir, Thank you for choosing ibis Yanbu for your stay. We are delighted to know that you've enjoyed your overall stay with us. Looking forward to having the pleasure of welcoming you back again in the future. Thanks & best regards Nasrat Rassem – General Manager
6/10 Cukup Baik
Ibrahim
8 Apr 2017
Tidak Disukai: Kebersihan, staf & layanan
جميل لكن بحاجة إلى التطوير
لايقدم الفندق الإفطار المناسب للنزلاء،ولم يقم أي شخص بتنظيف الغرفه طوال إقامتي ، الفندق جميل من حيث الشكل الخارجي ولكن يحتاج إلى بعض التحسين داخليا. مع هذا،أنصح الجميع بتجربته
Ibrahim
Tanggapan dari Ramy Nabhan pada tanggal 30 Apr 2017
السيد / ابراهيم..المحترم نشكر لكم إختياركم فندق إبيس ينبع لإقامتكم ونقدر لكم و قتكم الثمين وحرصكم على إبداء رأيكم حول إقامتكم لدينا. وتقبلوا إعتذارنا بشأن بعض خدماتنا التي لم تحظى على رضاكم ونفيدكم بأننا نتخذ كافة التدابير المناسبة لمعالجة المشاكل وذلك حرصاً على أن تنالوا طيب الإقامة. ونتطلع للترحيب بكم خلال إقامتكم القادمة ولكم جزيل الشكر. تحياتي / مدير عام الفندق - نصرت راسم
2/10 Sangat Buruk
Alaa Ahmed
7 Apr 2017
Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Not recomended at all
The worst hotel ever
Alaa Ahmed
Tanggapan dari Ramy Nabhan pada tanggal 30 Apr 2017
ear MR. Alaa, Thank you for choosing ibis Yanbu for your stay and taking the time to share with us your feedback. Please accept my sincerest apologies for your negative experience and rest assured, we’ll take your comments on board and where possible, look into make improvements..looking forward to welcome you back in the Future. Thanks & Best regards, Nasrat Rassem - General Manager
6/10 Cukup Baik
DR. Tagger
17 Mar 2017
Tidak Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
Lower level three star
Not so good
DR. Tagger
Tanggapan dari Ramy Nabhan pada tanggal 31 Mar 2017
Dear Dr. Tagger , Thank you for choosing ibis Yanbu for your stay. We are delighted to know that you've enjoyed your overall stay with us. Looking forward to having the pleasure of welcoming you back again in the future. Thanks & best regards Nasrat Rassem – General Manager