Cari Hotel di Provinsi Al Madinah

"Staff was not trained . I fully paid through Expedia . At check in they said we are good to go. When we were in the taxi one staff ran and asked me to come with me you have not paid . I went in side and after checking again they said you can go you have paid already."

"Taha was good in assisting us to choose the menu"

"I arrived early for check-in and the receptionist I forgot her name she told me my room is not ready yet. She told me she’ll let me know as soon as it gets ready and she made me sit in the lounge. Three minutes later she came to me she told me that I’ve been upgraded. to a bigger room with a king size bed it was great The was clean. Everything was spotless and the whole hotel looks fantastic. I would stay there again and again and again."

"hotel bersih todak crowdid"

"Very good stay. Staff very friendly"

"We spent 3 days at Fairmont Mekkah with a great and extensive choice of morning buffet, clean and large room, and amazing service... Hence, Sofitel Madinah pales in comparison. Confusing layout of the buffet, the range of choice is ok but could be better... the room is rather small, the bathroom is not furnished with the usual 5 stars marble as I had imagined, in the evening we could still hear some construction activity. That one memorable time, is the guy who cleans the room. He was very-very...

"clean and respectful staff"

"Construction work around hotel and area makes everything hard and it takes too long to reach Masjid e Nabawi"

"Very close to the prophet mosque and everything is closed by within a walking distance"

"A microwave could go a long way especially for families with small children. Excellent hotel and great staff. Highly recommend it."

"Excellent service it was my return to the hotel as I came in June and now again in October. Will be back again"

"The girls in the reception are rude and condescending, especially the one that checked us in. Her attitude is horrible."