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Sofitel Shahd Al Madinah

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Luxury
5.0 star property
8.6

Excellent

Luxury hotel near The Green Dome

Located close to Prophet's Mosque and Al-Baqi Cemetery, Sofitel Shahd Al Madinah provides a coffee shop/cafe, dry cleaning/laundry services and a health club. Make sure that you enjoy breakfast, lunch and dinner at the two on-site restaurants. Stay connected with free in-room WiFi, and guests can find other amenities, such as a business centre.

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Parking available
The current price is Rp4.482.412
Rp5.412.513 total
includes taxes & fees
10 Jun - 11 Jun

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About this property

Sofitel Shahd Al Madinah

  • Luxury hotel near The Green Dome
  • Located close to Prophet's Mosque and Al-Baqi Cemetery, Sofitel Shahd Al Madinah provides a coffee shop/cafe, dry cleaning/laundry services and a health club. Make sure that you enjoy breakfast, lunch and dinner at the two on-site restaurants. Stay connected with free in-room WiFi, and guests can find other amenities, such as a business centre.
  • You'll also find perks such as:
    • Self-parking (surcharge), a gift shop and multilingual staff
    • ATM/banking services, free newspapers and a front desk safe
    • A 24-hour front desk, luggage storage and smoke-free property
    • Guest reviews give top marks for the helpful staff and location
  • Room features
  • All 469 rooms offer comforts, such as 24-hour room service and premium bedding, as well as thoughtful touches, such as air conditioning and free stocked minibars.
  • Extra amenities include:
    • LED light bulbs and eco-friendly cleaning products
    • Eco-friendly toiletries, bidets and shower/bath combinations
    • TVs with satellite channels
    • Fridges, free infant beds and electric kettles

Awards and affiliations

  • Eco-certified property
  • This property participates in Green Globe – a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Exterior
Makarem Burj Al Madinah Hotel and Suites
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  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
9.6 out of 10, Exceptional, 118 reviews
The price is Rp3.774.663
Rp4.557.905 total
includes taxes & fees
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Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 10:00 AM

Contactless check-in and check-out are available

Late check-in subject to availability

Late check-in fee for check-in between midnight and 4:00 AM

Minimum check-in age - 18

Check-out

Check-out before noon

Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

For any questions, please contact the property using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are not available.

Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Covered self-parking fee: SAR 150 per day
  • Late check-in fee for check-in between midnight and 4:00 AM

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number 10007643

We should mention

Only Muslims are allowed to enter the holy cities of Mecca and Medina
Local laws may restrict unmarried guests from sharing rooms; guests are responsible for providing proof of marriage, if requested by the property
Couples wishing to share a room must provide proof of marriage
No pets and no service animals are allowed at this property

National rating

This property has received its official star rating from Saudi Ministry of Tourism.

Frequently asked questions

Is Sofitel Shahd Al Madinah pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Sofitel Shahd Al Madinah?

As of 20 May 2026, prices found for a 1-night stay for 2 adults at Sofitel Shahd Al Madinah on 10 Jun 2026 start from Rp4.482.412, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Sofitel Shahd Al Madinah?

Self-parking is available for SAR 150 per day.

What time is check-in at Sofitel Shahd Al Madinah?

Check-in start time: 4:00 PM; check-in end time: 10:00 AM. Late check-in is available from midnight to 4:00 AM for a fee.

What time is check-out at Sofitel Shahd Al Madinah?

Checkout is at noon.

Where is Sofitel Shahd Al Madinah located?

Located in Madinah City Center, this luxury hotel is within a 10-minute walk of The Green Dome, Prophet's Mosque and Al-Baqi Cemetery. Quba Mosque and Qiblatain Mosque are also within 3 mi (5 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.6

Excellent

8.6

Cleanliness

8.6

Amenities

8.8

Staff & service

8.2

Property conditions & facilities
Rating 10 - Excellent. 413 out of 642 reviews
Rating 8 - Good. 107 out of 642 reviews
Rating 6 - Okay. 46 out of 642 reviews
Rating 4 - Poor. 31 out of 642 reviews
Rating 2 - Terrible. 45 out of 642 reviews

Reviews

Verified

10/10 Excellent

Waheed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is clean, staff is really friendly, location is superb, and breakfast is amazing.
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Rabia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel and location
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Mohammed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
clean hotel stayed there 4 nights with family
Stayed 4 nights in Nov 2025
Verified

10/10 Excellent

Ali

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean , new , spacious rooms and high end amenities. Helpful staff . Excellent choice of food for breakfast and dinner . Highly recommended if you can find a decent rate .
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Amer

Liked: Cleanliness, amenities, property conditions & facilities
I will always stay at the Sofitel. We had a real good time. Perfect location and food is great.
Stayed 5 nights in Jan 2026
Verified

10/10 Excellent

Shadmani

Liked: Cleanliness, staff & service, amenities
Room was clean, room service brought us free fruit, a dessert plate and frequently came to top up the free mini bar. The staff were attentive and helpful.
Stayed 1 night in Feb 2026
Verified

4/10 Poor

aisanuddin

Liked: Amenities
Disliked: Property conditions & facilities
Proximity to the mosque is great, rooms are not great for the price. Breakfast was good.
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Mohamed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room, great staff, good food, shops nearby
Stayed 9 nights in Aug 2025
Verified

10/10 Excellent

HAROON

Liked: Cleanliness, staff & service, amenities
Reception staff were very friendly.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

yusuf

Liked: Cleanliness, staff & service, amenities
Good location, good variety for the buffet breakfast lunch and supper , rooms have also been revamped Be a bit cautious as many beds face Qibla
Stayed 5 nights in Dec 2025
Verified

10/10 Excellent

Marwa

Liked: Cleanliness, property conditions & facilities
Room catering was excellent. Very clean
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Nawfal

Liked: Cleanliness, staff & service, amenities
Room very clean and tidy with plenty of fruit and drinks
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Nour

Liked: Cleanliness, staff & service, amenities
Great service & great food in their buffet
Stayed 2 nights in Nov 2025
Verified

8/10 Good

Fatemah

Liked: Cleanliness, staff & service, amenities
The location was convenient, the staff was very friendly and the breakfast was delicious
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

ziauddin

Liked: Cleanliness, property conditions & facilities
Excellent location great food and friendly environment
Stayed 7 nights in Jun 2025
Verified

10/10 Excellent

RIham

Liked: Cleanliness, staff & service, amenities
Super clean. Great service. Excellent breakfast. Quiet to rest and sleep. Beautifully designed and decorated. Fast elevators and excellent location.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Mohammed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location, Management are helpful in our needs.
Stayed 3 nights in Aug 2025
Verified

10/10 Excellent

Aqeel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast was awesome
Stayed 4 nights in Oct 2025
Verified

8/10 Good

Mustafa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was clean, old
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

ZAHID HUSSAIN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Walking distance to the haram and my restaurants.
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Amal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a wonderful experience staying at the Sofitel Hotel. From the moment I arrived, the level of service and attention to detail truly stood out. A special thank you to Mr. Fadul Ahmad at reception, who was incredibly welcoming, professional, and efficient. He made the check-in process smooth and went above and beyond to ensure that all our needs were met. His kindness and attitude made a great first impression. I would also like to recognize Mr. Salah and his team from housekeeping for his outstanding work. The room was always spotless, well-organized, and very comfortable. His dedication and attention to detail did not go unnoticed and contributed greatly to the overall quality of my stay. The hotel itself is elegant, clean, and offers a relaxing atmosphere. The staff’s professionalism and genuine hospitality made my visit truly memorable. I highly recommend Sofitel Hotel to anyone looking for a comfortable and exceptional stay. Thank you again to the entire team for such a pleasant experience—I look forward to returning!
Stayed 6 nights in Mar 2026
Verified

10/10 Excellent

FARRAH

Liked: Cleanliness, staff & service, property conditions & facilities
Saleh at the front desk provided the best customer service experience. Room itself was so clean and comfortable. Food was excellent.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Ebrahim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent Stay

Excellent stay. Comfortable rooms
Stayed 4 nights in Jul 2025
Verified

10/10 Excellent

Alexandre

Liked: Cleanliness, staff & service, amenities
The entire experience was amazing ! Especially the hotel staff and team were much carering during my entire stay. Thank you so much to all for your lovely service and commitment.
Stayed 10 nights in Oct 2025
Verified

10/10 Excellent

Aliya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved everything about the hotel, the dining was excellent. It was very close to the masjid.
Stayed 4 nights in Aug 2025