Lobi

Ulasan untuk Tru By Hilton Yarmouth

2.5 out of 5
Tru By Hilton Yarmouth
10588 Starrs Road, Yarmouth, NS

Ulasan

9,4

Sempurna

Penilaian 10 - Sangat Bagus. 505 dari 675 ulasan" "
Penilaian 8 - Bagus. 117 dari 675 ulasan" "
Penilaian 6 - Cukup Baik. 32 dari 675 ulasan" "
Penilaian 4 - Buruk. 12 dari 675 ulasan" "
Penilaian 2 - Sangat Buruk. 9 dari 675 ulasan" "

9,6/10

Kebersihan

9,6/10

Staf & layanan

9,4/10

Fasilitas

9,6/10

Kondisi & fasilitas properti

9,4/10

Ramah lingkungan

Ulasan

10/10 Sangat Bagus

Mary, Halton Hills

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 2 malam pada bulan Mei 2024
Tanggapan dari GM pada tanggal 27 Mei 2024
Thank you, Mary

8/10 Bagus

Pin-Chuan

Bepergian bersama hewan peliharaan, Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas
I stayed at Tru By Hilton Yarmouth, and it appears modern and clean. The staff is friendly, and the hotel is dog-friendly with a $15 pet charge. They offer 24/7 free coffee and tea, which is a nice touch. However, the bathroom lacks a fan to vent air or humidity, and the sound isolation is poor, as I could hear footsteps from upstairs and noise from adjacent rooms. The water pressure is not strong, but the variety of breakfast options—pancakes, hash browns, sausages, and scrambled eggs—though not very tasty, was okay. There are plenty of areas for dog relief, and the small pool is a bonus.
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari GM pada tanggal 27 Mei 2024
Thank you, Pin

10/10 Sangat Bagus

Robert John

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari GM pada tanggal 27 Mei 2024
Thank you, Robert

10/10 Sangat Bagus

Brett

Traveler bisnis
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Check in was easy
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari GM pada tanggal 24 Mei 2024
Thank you, Brett

10/10 Sangat Bagus

Kristen

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Very clean property, comfortable bed for me but my partner found the bed hard. Several shopping options are very close but there are no sidewalks so driving is safer. Only two miles or so from the ferry terminal, and the cost was excellent for what is provided. Stayed one night off the ferry and one night before the ferry. Breakfast for the second night stay was superior to the first, the hot dishes included cheese omelet, potatoes, and bacon, along with all of the other usual choices. Good coffee. Quiet night. Don't be put off by the small airport across the street; we did not notice any traffic at all. We would stay again.
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari GM pada tanggal 22 Mei 2024
Hi Kristen, Thank you so much for your kind words and appreciation.

10/10 Sangat Bagus

Susan

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari GM pada tanggal 24 Mei 2024
Thank you, Susan

10/10 Sangat Bagus

Yanmei

Bepergian bersama keluarga dan anak
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
The staff are all very enthusiastic, and the facilities and equipment are complete.
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari GM pada tanggal 21 Mei 2024
Thank you, Yamei

10/10 Sangat Bagus

Jennifer

Menginap 3 malam pada bulan Mei 2024
Tanggapan dari GM pada tanggal 22 Mei 2024
Thank you, Jennifer

8/10 Bagus

Sean, Lower Sackville

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Nice hotel
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari GM pada tanggal 20 Mei 2024
Thank you, Sean.

10/10 Sangat Bagus

Murray

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari GM pada tanggal 21 Mei 2024
Thank you, Murray

10/10 Sangat Bagus

amy

Bepergian bersama keluarga
Disukai: Kebersihan, fasilitas
Very friendly and helpful staff. Very clean.
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari GM pada tanggal 12 Mei 2024
Thank you, Amy

8/10 Bagus

Scott

Bepergian bersama teman, Traveler bisnis
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
overall a good hotel
Menginap 2 malam pada bulan Mei 2024
Tanggapan dari GM pada tanggal 12 Mei 2024
Thank you, Scott.

8/10 Bagus

scott

Bepergian bersama teman, Traveler bisnis
Overall a very good place to stay
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari GM pada tanggal 6 Mei 2024
Thank you, Scott

10/10 Sangat Bagus

Holly

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari GM pada tanggal 6 Mei 2024
Thank you, Holley

10/10 Sangat Bagus

Ken

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Great
Menginap 1 malam pada bulan April 2024
Tanggapan dari GM pada tanggal 2 Mei 2024
Thank you, Ken

10/10 Sangat Bagus

Curtis

Bepergian bersama teman, Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Clean, Location, central to why I was there. Safe, RC MP office just a few buildings away. Lots of parking for easy access.
Menginap 2 malam pada bulan April 2024
Tanggapan dari GM pada tanggal 29 Apr 2024
Thank You, Curtis.

10/10 Sangat Bagus

Tracy

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Great place to stay!
Menginap 1 malam pada bulan April 2024
Tanggapan dari GM pada tanggal 29 Apr 2024
Thank you, Tracy

10/10 Sangat Bagus

YuLing

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Highly recommend!
Menginap 1 malam pada bulan April 2024
Tanggapan dari GM pada tanggal 28 Apr 2024
Thank you, Yuling.

6/10 Cukup Baik

Haley

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan
Hotel was very bright and colourful when we arrived. Staff were very friendly and informative not matter the time of day. Breakfast provided was very good. Room was clean when we arrived, however it smelt like a mixture of pickles and Cesar salad. We also would have preferred a thicker comforter but overall enjoyed our stay and would stay again.
Menginap 1 malam pada bulan April 2024
Tanggapan dari GM pada tanggal 22 Apr 2024
Hi Haley, Thank you for your feedback on your recent stay at our Tru by Hilton property. We're thrilled to hear that you found our hotel bright, colorful, and staff members friendly and informative. We're also delighted that you enjoyed our breakfast offerings.However, we're concerned to learn about the unusual smell you experienced in your room. Please accept our sincere apologies for any inconvenience this may have caused. We will investigate this matter thoroughly to ensure that it is addressed promptly. It's possible that there may have been an isolated issue with the room's ventilation or cleaning products, and we will take immediate steps to rectify it.Regarding your preference for a thicker comforter, we appreciate your feedback and want to ensure your comfort during your stay. We do have heavier blankets available upon request, and our team is always ready to assist with any additional needs or preferences our guests may have.

8/10 Bagus

Bernard

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Beautiful property, very friendly staff that keeps the Hotel spotless. Good breakfast with plenty of choices. My only complaint, hence the 4 stars, is in the room there was only 1 chair and of all the types a computer chair. It wasn’t to comfortable.
Menginap 3 malam pada bulan April 2024
Tanggapan dari GM pada tanggal 22 Apr 2024
Hi Bernard, thank you for your feedback on your recent stay. We're thrilled to hear that you enjoyed our beautiful property, friendly staff, and satisfying breakfast offerings.Regarding the room's seating arrangement, At Tru by Hilton, we carefully design our rooms to maximize both functionality and space efficiency. The choice to include a single desk chair aligns with our brand's design philosophy. While we understand that individual preferences for seating may vary, our room sizes may not always accommodate additional seating options beyond the desk chair. We truly appreciate your understanding and feedback, as it helps us continually improve and enhance the guest experience.

8/10 Bagus

Ellina

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan April 2024
Tanggapan dari GM pada tanggal 22 Apr 2024
Thank you Elina.

10/10 Sangat Bagus

Robyn

Menginap 3 malam pada bulan April 2024
Tanggapan dari GM pada tanggal 12 Mei 2024
Thank you, Robyn

10/10 Sangat Bagus

Larry

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Rooms very clean and fresh. Loved the pillows they were so comfortable. Often times hotel pillows are very full and stay that way when you lay on them leaving a stiff neck in the morning. With these pillows your head just sinks into them. No waking up with a stiff neck or in my case terrible headache.Showers were great. Staff were very friendly and helpful. Overall great atmosphere. Will definitely be back!!!!
Menginap 1 malam pada bulan April 2024
Tanggapan dari GM pada tanggal 24 Apr 2024
Thank you, Larry,

10/10 Sangat Bagus

Murray

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan April 2024
Tanggapan dari GM pada tanggal 17 Apr 2024
Thank you, Murray

10/10 Sangat Bagus

cindy

Traveler bisnis, Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Beautiful lobby area, so many people gathered to have fun together. So nice to see that these days. The breakfast was marvelous! So many choices, it was hot and delicious. The staff were extremely friendly and efficient. It was a terrific experience. I would recommend staying here.
Menginap 2 malam pada bulan April 2024
Tanggapan dari GM pada tanggal 15 Apr 2024
Thank you, Cindy

10/10 Sangat Bagus

Steve

Menginap 1 malam pada bulan April 2024
Tanggapan dari GM pada tanggal 5 Mei 2024
Thank you, Steve.

10/10 Sangat Bagus

Jacquelyn

Bepergian bersama keluarga dan anak
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The Tru is a great hotel! We are usually there for hockey and have stayed multiple times now. They have a great little hotel for kids or just business and a great free hot breakfast. Would recommend to anyone to stay here!
Menginap 1 malam pada bulan April 2024
Tanggapan dari GM pada tanggal 15 Apr 2024
Thank you, JacquelynIt was such a pleasure to hear your positive feedback. Your time is greatly appreciated.

10/10 Sangat Bagus

Jessica

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan April 2024
Tanggapan dari GM pada tanggal 15 Apr 2024
Thank you, JessicaAppreciate your time.

6/10 Cukup Baik

John

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Walls were very thin. You can hear conversations. Also quite loud on the upper floors. You can hear every footstep.
Menginap 1 malam pada bulan April 2024
Tanggapan dari GM pada tanggal 14 Apr 2024
Hi John, Thank you for your feedback. I appreciate your concern and have this issue on the agenda for our next upgrading and capital budget.

10/10 Sangat Bagus

Amanda

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan April 2024
Tanggapan dari GM pada tanggal 15 Apr 2024
Thank you, Amanda. appreciate your time and feedback.

10/10 Sangat Bagus

Laura

Was a later check in and Sophie was such a sweet person to arrive to. Without being asked she moved me away from a visiting team to a quiet floor and I slept so great. In the morning I hit the very well equipped gym and enjoyed how many amenities were available. Have told several friends it is the new favourite place to stay in Yarmouth. Thanks Sophie!
Menginap 1 malam pada bulan April 2024
Tanggapan dari GM pada tanggal 14 Apr 2024
Hi Laura, Thank you so much for your kind words! We're delighted to hear that Sophie went above and beyond to ensure you had a pleasant stay. It's wonderful to know that you enjoyed the quiet floor and the well-equipped gym. We truly appreciate your recommendation and can't wait to welcome you back to your new favorite place in Yarmouth!"

10/10 Sangat Bagus

Trudy

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
I liked everything about the property from check in to checkout!!
Menginap 1 malam pada bulan April 2024
Tanggapan dari GM pada tanggal 13 Apr 2024
Hi Trudy, thank you for your time and kind words.

10/10 Sangat Bagus

Rose

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan April 2024
Tanggapan dari GM pada tanggal 14 Apr 2024
Thank you, Rose

10/10 Sangat Bagus

Courtney

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Lovely staff and clean rooms
Menginap 1 malam pada bulan April 2024
Tanggapan dari GM pada tanggal 13 Apr 2024
Thank you, Courtney

10/10 Sangat Bagus

Julie

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan April 2024
Tanggapan dari GM pada tanggal 13 Apr 2024
Thank You, Julie

10/10 Sangat Bagus

Candace

Bepergian bersama teman, Bepergian bersama keluarga dan anak
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari GM pada tanggal 7 Apr 2024
Thank you, Candace

6/10 Cukup Baik

Jack

Traveler bisnis
Disukai: Kebersihan, kondisi & fasilitas properti
Checking in at 4pm I should not have to wait for staff to verify room availability if check-in is listed as 3pm.the room is noisy from outside noise and footsteps from above floors, despite being newly renovated and across from an airport, this was overlooked.
Menginap 1 malam pada bulan April 2024
Tanggapan dari GM pada tanggal 6 Apr 2024
Hi Jack, Thank you for your feedback. I have emailed you to your mailbox. Appreciate your time.

10/10 Sangat Bagus

Terri

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Right from the check in we were impressed and it continued right on through the weekend.
Menginap 2 malam pada bulan Maret 2024
Tanggapan dari GM pada tanggal 2 Apr 2024
Thank you, Terri

10/10 Sangat Bagus

Craig

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The rooms are clean, comfortable and still feel new. The staff is friendly and seem happy to see guests. I like the breakfast is included, no it's not amazing but you can find something to get your day started off on the eight foot. The water and ice dispenser at the elwvators in the lobby is a very nice touch. The fact that it's beside a Frenchies used clothing store is an addes bonus. We'll be back.
Menginap 3 malam pada bulan Maret 2024
Tanggapan dari GM pada tanggal 2 Apr 2024
Craig, thank you for your kind words. We look forward to welcoming you back.

10/10 Sangat Bagus

Marie

Disukai: Staf & layanan, kondisi & fasilitas properti
Staff were very friendly, facilities were very clean, breakfast fully met our needs. Price was very good.
Menginap 2 malam pada bulan Maret 2024
Tanggapan dari GM pada tanggal 2 Apr 2024
Thank you, Marie. Appreciate your time.

10/10 Sangat Bagus

Trinity

Bepergian bersama keluarga dan anak, Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Great stay! Highly recommend
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari GM pada tanggal 30 Mar 2024
Thank you, Trinity

10/10 Sangat Bagus

Justin, Kentville

Bepergian dalam rombongan, Bepergian bersama hewan peliharaan, Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Very friendly staff and Pet friendy our puppy had a blast greeting the staff everyday. The lobby is spacious and clean and the breakfast was awesome. Kids really enjoyed the games area. Rooms were quiet, and beds comfortable.
Menginap 2 malam pada bulan Maret 2024
Tanggapan dari GM pada tanggal 25 Mar 2024
Thank you, Justin

4/10 Buruk

Madison

Bepergian bersama keluarga dan anak
Disukai: Staf & layanan, kondisi & fasilitas properti
Everything else was great. However I stayed in room 205 and all day I could hear the pool/waterslide as if I was right there. Obviously no sound proofing in that room. Kids screaming and having fun. Sounded like my room was poolside.. cause it was
Menginap 2 malam pada bulan Maret 2024
Tanggapan dari GM pada tanggal 25 Mar 2024
Hi Madison, I am so sorry to hear that you had a noisy room because of the water slide. It was because our pool was not functional, and the load was on the slide. We will make sure we keep you up on high floors next time.

10/10 Sangat Bagus

Brittney

Menginap 2 malam pada bulan Maret 2024
Tanggapan dari GM pada tanggal 13 Apr 2024
Thank you, Britney

8/10 Bagus

Murray

Menginap 1 malam pada bulan Maret 2024
Tanggapan dari GM pada tanggal 25 Mar 2024
Thank you, Murray

6/10 Cukup Baik

Karianne

Disukai: Staf & layanan
Love the breakfast and rooms are clean and cozy. Pool was wayyyy too cold and overpacked.
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari GM pada tanggal 25 Mar 2024
Hi Karianne, Thank you for your kind words, Our pool water pump broke, there pool heating was affected by that. We have been working on it and got it fixed now. Kind Regards,

10/10 Sangat Bagus

sean

Traveler bisnis
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Was very nice
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari GM pada tanggal 20 Mar 2024
Thank you, Sea.

8/10 Bagus

lisa

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari GM pada tanggal 18 Mar 2024
Thank you, Lisa,

10/10 Sangat Bagus

Catherine

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari GM pada tanggal 17 Mar 2024
thank you , Catherine

8/10 Bagus

Kimberly

Menginap 1 malam pada bulan Maret 2024
Tanggapan dari GM pada tanggal 6 Apr 2024
Thank you, KimberlyAppreciate your time.