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Reviews of Hotel Citradream Yogyakarta

3 out of 5
Hotel Citradream Yogyakarta
Jl. AM Sangaji No. 28, Yogyakarta, Yogyakarta

Reviews

7.8

Good

Rating 10 - Excellent. 4 out of 17 reviews" "
Rating 8 - Good. 8 out of 17 reviews" "
Rating 6 - Okay. 4 out of 17 reviews" "
Rating 4 - Poor. 0 out of 17 reviews" "
Rating 2 - Terrible. 1 out of 17 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

8.2/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

6/10 Okay

Gigliola

Travelled with group
Liked: Staff & service
Disliked: Cleanliness
Staff friendly, poor cleaning at the bathrooms, towels are old but clean...breakfast ok...
Stayed 2 nights in Jul 2023
Response from Jens on 31 Jul 2023
Dear Gigliola,Thank you for staying at Hotel Citradream Yogyakarta, We are very sorry for the inconvenience that you have experienced during your stay, your valuable comments will be following-up in detail with the departments concerned. We are expecting for your next arrival so we can deliver better service. Best Regards, Jens Mutaal AkbarRoom Division Coordinator

8/10 Good

Glody

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome.. Nice budget hotel
Lokasi strategis, dekat Tugu. Mudah mencari makan atau wisata kuliner. Kamar bersih dan nyaman. Kamar mandi bersih. Channel TV tidak terlalu komplit. Dekat lift terdapat dispenser, jadi bisa bolak balik isi ulang air minum. Lot parkir juga termasuk banyak dan terlindung dari panas dan hujan.
Twin bedroom
Bathrooms
Stayed 2 nights in Jun 2021
Response from Jens Mutaal Akbar - Room Division Coordinator on 13 Jul 2021
Yang terhormat Glody, Terima kasih telah menginap di Hotel Citradream Yogyakarta, Penilaian yang bagus dan masukan dari Anda akan kami tindak lanjuti ke semua team, untuk melakukan perbaikan sehingga dapat memberikan pelayanan yang lebih baik kedepannya. Kami menantikan kunjungan Anda selanjutnya, terimakasih. Hormat Kami,

8/10 Good

Verified traveller

Liked: Staff & service
during my stay, there are a group of tourist and it caused a lot of noises for the last few days. Very early in the morning and very late at night. I told the staffs a few times however, they claimed that they couldn’t do much as it’s a whole group of them.
Stayed 8 nights in Dec 2018
Response from Jens Muta'al Akbar on 21 Nov 2019
Dear guest, Thank you for staying at Hotel Citradream Yogyakarta, We are very sorry for the inconvenience that you have experienced during your stay, your valuable comments will be following-up in detail with the departments concerned. We are expecting for your next arrival so we can deliver better service. Best Regards, Jens Mutaal Akbar Room Division Coordinator

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good service
good but we had to have the sheets changed as they were dirty when we moved in
Stayed 1 night in Dec 2017
Response from Jens Muta'al Akbar on 21 Nov 2019
Dear guest, Thank you for staying at Hotel Citradream Yogyakarta, and give good review. We are very sorry for the inconvenience that you have experienced during your stay, your valuable comments will be following-up in detail with the departments concerned. We are expecting for your next arrival so we can deliver better service. Best Regards, Jens Mutaal Akbar Room Division Coordinator

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from Jens Muta'al Akbar on 21 Nov 2019
Dear Guest, Thank you for your good review. We look forward to having your next arrival to Hotel Citradream Yogyakarta. Best Regards, Jens Mutaal Akbar Room Division Coordinator

10/10 Excellent

ribka

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from Jens Muta'al Akbar on 21 Nov 2019
Dear Guest, Thank you for your good review. We look forward to having your next arrival to Hotel Citradream Yogyakarta. Best Regards, Jens Mutaal Akbar Room Division Coordinator

2/10 Terrible

andrianto

Disliked: Staff & service
Response from Jens Muta'al Akbar on 21 Nov 2019
Dear Guest, Thank you for staying at Hotel Citradream Yogyakarta, We are very sorry for the inconvenience that you have experienced during your stay, your valuable comments will be following-up in detail with the departments concerned. We are expecting for your next arrival so we can deliver better service. Best Regards, Jens Mutaal Akbar Room Division Coordinator

6/10 Okay

SWESTY NOVRICA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good but not much
citradream Jogja hotel was convenient as standard in other areas. Service very good and friendly. But breakfast is not like hotel citradream semarang, even citradream cirebon have a better taste. Recommended to choose a room without breakfast. Also the location was good, not far from Malioboro, Tugu railway station, and Monjali.
Response from Jens Muta'al Akbar on 21 Nov 2019
Dear Guest, Thank you for staying at Hotel Citradream Yogyakarta, and give good review. We are very sorry for the inconvenience that you have experienced during your stay, your valuable comments will be following-up in detail with the departments concerned. We are expecting for your next arrival so we can deliver better service. Best Regards, Jens Mutaal Akbar Room Division Coordinator

10/10 Excellent

Raja, malaysia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great inexpensive hotel
clean and new super courteous staff ecxellent stay nice inexpensive restaurant. some traffic noise for the front facing rooms during rush hour.will stay again next visiit
Response from Jens Muta'al Akbar on 21 Nov 2019
Dear Guest , Thank you for staying at Hotel Citradream Yogyakarta, and give good review. We are very sorry for the inconvenience that you have experienced during your stay, due to noisy traffic. We are expecting for your next arrival so we can deliver better service. Best Regards, Jens Mutaal Akbar

8/10 Good

Hendy Dwi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Strategies, sarapan lumayan, sesuai budget
Stayed 2 nights in Nov 2019
Response from Jens MA on 25 Dec 2019
Dear Hendy Dwi, Thank you for staying at the Citradream Hotel Yogyakarta, A good assessment of you becomes a motivation for the whole team to continue to provide better service. We look forward to having your next visit, thank you. Best Regards, Jens Mutaal Akbar Room Division Coordinator

8/10 Good

Gamawan, Bandung West Jsva

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was appropriated with my requisite due to my previous event
Stayed 5 nights in Oct 2018
Response from Jens Muta'al Akbar on 21 Nov 2019
Dear Gamawan, Thank you for staying at the Citradream Hotel Yogyakarta, A good assessment of you becomes a motivation for the whole team to continue to provide better service. We look forward to having your next visit, thank you. Best Regards, Jens Mutaal Akbar Room Division Coordinator

8/10 Good

Emeric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hôtel correct mais bruyant car clients bruyants
Stayed 1 night in Sep 2018
Response from Jens Muta'al Akbar on 19 Sep 2018
Dear Emeric, Thank you for staying at Hotel Citradream during your visit to Yogyakarta. We are sorry about your complain due to noisy guest. We try to make all of our guest feel comfort, but sometimes did not work because one and other thing. But off course, we will try to find out the solution. Awaiting for your next arrival. Thank you. Best Regards,

6/10 Okay

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Just find
Hay mejores opciones There are other better options
Stayed 1 night in Sep 2017
Response from Jens Muta'al Akbar on 21 Nov 2019
Dear Guest, Thank you for staying at Hotel Citradream Yogyakarta, We are very sorry for the inconvenience that you have experienced during your stay, your valuable comments will be following-up in detail with the departments concerned. We are expecting for your next arrival so we can deliver better service. Best Regards, Jens Mutaal Akbar Room Division Coordinator

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, room comfort
観光地のマリオボロから徒歩15分くらい
観光地のマリオボロ通りから線路を越えて、徒歩で15分程度の所に位置します。ホテルのスタッフは英語堪能で、対応もよかったです。ロビーも部屋も宿泊金額よりもよい清潔さでした。お湯もやや少ないですが、十分なシャワーが出ました。部屋のWifiも快適でyoutubeが問題なく見れました。ホテルのレストランはやや割高ですが、おいしかったです。
Response from Jens Muta'al Akbar on 21 Nov 2019
Dear Guest, Thank you for staying at Hotel Citradream Yogyakarta, We are very sorry for the inconvenience that you have experienced during your stay, your valuable comments will be following-up in detail with the departments concerned. We are expecting for your next arrival so we can deliver better service. Best Regards, Jens Mutaal Akbar Room Division Coordinator

6/10 Okay

omar, Jakarta

Liked: Cleanliness, property conditions & facilities
Cukup baik
Wifi tidak bisa connect
Response from Jens Muta'al Akbar on 21 Nov 2019
Tamu yang terhormat, Terima kasih telah tinggal di Hotel Citradream Yogyakarta, Keluhan Anda mengenai fasilitas wifi yang kurang bagus, segera kami teruskan ke departemen terkait untuk ditindaklanjuti. Kami harap kedatangan Anda selanjutnya di hotel kami, adalah kunjungan yang paling nyaman. Hormat Kami, Jens Mutaal Akbar Room Division Coordinator

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Allez-y c'est du propre
Séjour sympa dans un hotel propre et tenu par des gens très serviables.. Chambre tout confort et propre. L'hôtel n'est qu'à 20min a pied de maliborro rue où tout se passe. Vraiment bien..
Response from Jens Muta'al Akbar on 21 Nov 2019
Dear Guest, Thank you for staying at the Citradream Hotel Yogyakarta, A good assessment of you becomes a motivation for the whole team to continue to provide better service. We look forward to having your next visit, thank you. Best Regards, Jens Mutaal Akbar Room Division Coordinator

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
オープンして間もないホテルだったようですが、ポートベロの繁華街には少し歩きますがトゥグ塔には徒歩で5分程度の立地でした。ホテルの部屋はシンプルですが非常にきれいでエアコンの効きもよく、歯ブラシ・スリッパ程度のちょっとしたアメニティも備え付けられてます。女子一人旅でしたが料金の割に快適に過ごせました。
Response from Jens Muta'al Akbar on 21 Nov 2019
Dear Guest, , Thank you for staying at Hotel Citradream Yogyakarta and share your experience during your stay. Your valuable comments become motivation for us to deliver great service. We look forward to serving you on your next arrival. Best Regards, Jens Mutaal Akbar Room Division Coordinator