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Reviews of University Hotel

3 out of 5
University Hotel
Jl. Adi Sucipto KM 10, Jl. Anggrek, No 137 D, 137D, Yogyakarta, Special Region of Yogyakarta

Reviews

7.2

Good

Rating 10 - Excellent. 2 out of 10 reviews" "
Rating 8 - Good. 4 out of 10 reviews" "
Rating 6 - Okay. 2 out of 10 reviews" "
Rating 4 - Poor. 2 out of 10 reviews" "
Rating 2 - Terrible. 0 out of 10 reviews" "

6.4/10

Cleanliness

8.6/10

Staff & service

6.0/10

Amenities

6.4/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

4/10 Poor

Brenda, Vancouver island

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Property is very close to the airport, staff were very nice. Room was awful in terms of the cleanliness and smell.
Stayed 1 night in Feb 2020

8/10 Good

Verified traveller

Liked: Staff & service
Good Shuttle Service
Perfect place for early or late flight stop Very efficient airport transfer.
Stayed 1 night in Jan 2020

6/10 Okay

Haslina

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jan 2020

4/10 Poor

Punnya

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bathroom was not cleaned properly. Was a terrible smell in the room. Bed sheet was dirty. I had to inform the reception to clean the room. Then they did the cleaning and changed the bed cover. Appearance in the middle area if the hotel was poorly maintained and not clean look. Wireless was not working. Had to sit in the lobby to access the lobby wireless to talk to family thru FaceTime. Will not recommend this hotel to anyone. I will definitely will stay in this hotel ever agains. Doesn’t worth for the money spent.
Stayed 1 night in Aug 2019

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities
Food is cheap and good. Near to airport which is a plus
Stayed 1 night in Sep 2018

8/10 Good

olivier

Liked: Staff & service
l'hotel quasi rien que ppur nous
etrange de voir ce grand hotel tour vide : nous n'étions que 6 personnes dans l'établissement qui peut accueillir beucoup de monde avec plus de 80 chambres.
Stayed 1 night in Dec 2023
Response from University Hotel on 30 Dec 2023
Thank you for sharing your observation. We appreciate your feedback on the occupancy during your stay. We understand your perspective, and we're continuously working to enhance the guest experience. We hope despite the lower occupancy, you had a comfortable and enjoyable stay. We value your input and hope to welcome you back for an even better experience in the future.

10/10 Excellent

stan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, polite young staff (it is located next to a hotel school so you will see many young staff members there) and free airport shuttle.
Stayed 1 night in Dec 2018

8/10 Good

やす, 日本

Liked: Cleanliness, staff & service, room comfort
ジョグジャカルタの空港に近いホテル
ジョグジャカルタの空港に近く、徒歩でアクセスできる範囲。 コンビニまでは、徒歩5分程度。 従業員のスマイル◎ 部屋に冷蔵庫があれば、100点満点！

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

ade purbasari

Liked: Cleanliness, staff & service