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Ulasan untuk Queens Hotel

2 out of 5
Queens Hotel
Queens Staith, Skeldergate, York, England

Ulasan

8,6

Sangat Bagus

Penilaian 10 - Sangat Bagus. 431 dari 931 ulasan" "
Penilaian 8 - Bagus. 370 dari 931 ulasan" "
Penilaian 6 - Cukup Baik. 99 dari 931 ulasan" "
Penilaian 4 - Buruk. 23 dari 931 ulasan" "
Penilaian 2 - Sangat Buruk. 8 dari 931 ulasan" "

8,8/10

Kebersihan

8,8/10

Staf & layanan

8,4/10

Fasilitas

8,2/10

Kondisi & fasilitas properti

8,4/10

Ramah lingkungan

Ulasan

8/10 Bagus

Mariane

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Nice Hotel and close to the City
Menginap 3 malam pada bulan Mei 2024
Tanggapan dari The Queen's Hotel pada tanggal 21 Mei 2024
Thank you for your review, we are pleased you enjoyed your stay.

10/10 Sangat Bagus

Jennifer, Miami

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Excellent property for the stay. Very well located with breakfast and dining options in its restaurant. Rooms are spacious, nice and clean.
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari queens hotel pada tanggal 20 Mei 2024
Thank you for your feedback we really appreciate it, we are pleased you enjoyed your stay and our breakfast.we hope you will stay with us again.Kind regardsQueens Hotel

6/10 Cukup Baik

Graham

Bepergian bersama keluarga
Great location, easy walkable access to most tourist highlights in York. Hotel was clean and safe but rooms were very warm even when using the fan. Overall though, good value for money.
Menginap 2 malam pada bulan Mei 2024
Tanggapan dari queens hotel pada tanggal 13 Mei 2024
Thank you for your lovely comments we really appreciate it, we are pleased you enjoyed your stay and agree we have an ideal location.Kind regardsQueens Hotel

10/10 Sangat Bagus

Keith

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
It is very convenient for the centre of York and parking is secure also the breakfast was self service but really nice and staff very pleasant
Menginap 2 malam pada bulan Mei 2024
Tanggapan dari Queens Hotel pada tanggal 8 Mei 2024
Thank you for your lovely comments we are pleased you enjoyed your stay and hope you will stay again with us.Kind regardsQueens Hotel

8/10 Bagus

Amanda

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Excellent Reception staff - warm & welcoming. Super convenient location, very walkable.
Menginap 4 malam pada bulan Mei 2024
Tanggapan dari The Queen's Hotel pada tanggal 6 Mei 2024
Thank you for your kind review, we are pleased you enjoyed your stay with us.

10/10 Sangat Bagus

Chris

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Great location, good breakfast and quit
Menginap 2 malam pada bulan Mei 2024
Tanggapan dari queens hotel pada tanggal 4 Mei 2024
Thank you for your review and lovely comments, we agree we have a great location. We hope you will stay with us again in the future.Kind regardsQueens hotel

8/10 Bagus

Eileen

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas
Nice location and friendly staff. Breakfast was good. The “handicapped” elevator from the street level to the front desk did not appear to work. We saw several people with canes and walkers struggling with the stairs.
Menginap 2 malam pada bulan April 2024
Tanggapan dari queens hotel pada tanggal 25 Apr 2024
Thank you for your feedback and your lovely comments, we really appreciate it.The handicapped lift is working which we would have happily helped you with had we been aware.Many thanks Kind regardsQueens hotel

6/10 Cukup Baik

Mario, Ottawa

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan
Tidak Disukai: Fasilitas, kondisi & fasilitas properti
Useless, terrible wifi. Well known by staff when issue brought up (“yeah we know”) but apparently not important to owners. Some moderately effective wifi is no longer a luxury IMO, rather a necessity, especially for foreign tourists.
Menginap 2 malam pada bulan April 2024
Tanggapan dari queens hotel pada tanggal 25 Apr 2024
Thank you for your feedback, we are sorry about the Wi-Fi it can be a little slow at times.Kind regardsQueens hotel

10/10 Sangat Bagus

Andrew

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Good for the night
Menginap 1 malam pada bulan April 2024
Tanggapan dari The Queen's Hotel pada tanggal 19 Apr 2024
Thank you for your positive review.

10/10 Sangat Bagus

Bonnie

Bepergian bersama keluarga
Lovely staff, great breakfast!
Menginap 1 malam pada bulan April 2024
Tanggapan dari The Queen's Hotel pada tanggal 16 Apr 2024
Thank you so much for your kind review, we are pleased you enjoyed your stay!

10/10 Sangat Bagus

Stuart

Bepergian bersama keluarga
Great Hotel and fantastic location.
Menginap 2 malam pada bulan April 2024
Tanggapan dari queens hotel pada tanggal 14 Apr 2024
Thank you for your lovely review and comments, we are so pleased you enjoyed your stay with us. We agree we have an ideal location, and hope you will stay again.Kind regardsQueens Hotel

10/10 Sangat Bagus

Doris

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
We arrived early and was immediately offered a place to store luggage and provided with a hot drink. A really nice welcome
Menginap 2 malam pada bulan April 2024
Tanggapan dari Queens hotel pada tanggal 13 Apr 2024
Thank you for your lovely comments and review, we are pleased you enjoyed your stay with us and hope you will stay with us again.Kind regardsQueens hotel

8/10 Bagus

NGAWAI

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
It is close to river, city center lots of sight seeing spots. I live in the room with good river view. Price of hotel car parking is reasonable but the numbers of space are limited. Website of hotel is not informative, e.g. without route map to hotel, details of rooms etc.
Menginap 2 malam pada bulan April 2024
Tanggapan dari The Queens Hotel pada tanggal 12 Apr 2024
Thank you for your review, we are pleased you enjoyed your stay.

4/10 Buruk

Simon

Bepergian bersama keluarga dan anak
Disukai: Kebersihan
Tidak Disukai: Staf & layanan, kondisi & fasilitas properti
The room we received was located along a busy street, causing the window to rattle and disturb our sleep every time a vehicle passed by during the night. Although the parking facilities were understandably closed due to flooding, the cost of the discounted alternative parking was higher than the price initially agreed upon at the time of booking. This was observed even though non-discounted parking options were available during our stay. On certain occasions, the staff behaved in an unfriendly manner, though I wouldn't say this was the case with everyone there. The breakfast offered was disappointing, with a fee that did not reflect its quality. Having stayed here multiple times in the past, we have decided not to return.
Menginap 1 malam pada bulan April 2024
Tanggapan dari The Queens Hotel pada tanggal 11 Apr 2024
Dear Simon,We are sorry to hear you were disappointing with your stay. Unfortunately, we cannot help the sound of the surroundings being a city centre hotel. The NCP prices do vary depending on the amount of time spent in there; our discount voucher knocks approx 30% off the total price for the time spent in there, so we cannot tell what the exact price is. I am sorry you found our staff to be unfriendly - we receive many comments on how hospitable our staff are across all departments so I am sorry to hear your experience did not reflect this. We hope you reconsider coming to stay with us again so we can improve your experience in the future.Kind Regards

10/10 Sangat Bagus

Tammy

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Great location
Menginap 1 malam pada bulan April 2024
Tanggapan dari queens hotel pada tanggal 7 Apr 2024
Thank you for your review we really appreciate it and agree we have a great location.We do hope you you will stay again some time in the future.Kind regardsQueens Hotel

8/10 Bagus

Robert

Very helpful staff
Menginap 2 malam pada bulan April 2024
Tanggapan dari queens hotel pada tanggal 7 Apr 2024
Thank you for your lovely comments, we are pleased you enjoyed your stay with us and hope you will visit again.Kind regardsQueens Hotel

8/10 Bagus

Jeffrey

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Great stay as always and in a brilliant location
Menginap 2 malam pada bulan April 2024
Tanggapan dari The Queens Hotel pada tanggal 5 Apr 2024
Thank you for your review, we are so pleased you enjoyed your stay.

10/10 Sangat Bagus

Greg

Menginap 1 malam pada bulan Maret 2024
Tanggapan dari The Queens Hotel pada tanggal 22 Apr 2024
Thank you for your positive review, we are pleased you enjoyed your stay in York.

10/10 Sangat Bagus

Linda

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari queens hotel pada tanggal 2 Apr 2024
Thank you for your great score, we really appreciate it, we are pleased you enjoyed your stay with us and hope you will return.Kind regardsQueens Hotel

8/10 Bagus

Nathan

Bepergian bersama teman
Disukai: Staf & layanan, fasilitas
Excellent value for money
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari The Queen's Hotel pada tanggal 1 Apr 2024
Thank you for your kind review, we are pleased you enjoyed your stay.

10/10 Sangat Bagus

Susan, Beaconsfield

Great location, wonderful friendly staff easy to visit york
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari The Queen's Hotel pada tanggal 29 Mar 2024
Thank you for your kind review, we are pleased you enjoyed your stay.

8/10 Bagus

Adele

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Perfectly fine hotel, no complaints
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari The Queen's Hotel pada tanggal 29 Mar 2024
Thank you for your review, we are pleased your enjoyed your stay.

8/10 Bagus

Leona

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
We enjoyed our stay at the Queens Hotel. The room was spacious and comfortable. The location was a big plus as it is a walkable distance from the parts of the city and the sites we wanted to see.
Menginap 2 malam pada bulan Maret 2024
Tanggapan dari queens hotel pada tanggal 1 Apr 2024
Thank you for your lovely comments we are so pleased you enjoyed your stay, we agree we have an ideal location and hope to see you again.Many thanksKind regardsQueens hotel

8/10 Bagus

Paul

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 2 malam pada bulan Maret 2024
Tanggapan dari Sam pada tanggal 20 Mar 2024
Thank you for taking the time to review your stay.

8/10 Bagus

Kevin

Bepergian bersama teman
Good central location and plenty to see
Menginap 3 malam pada bulan Februari 2024
Tanggapan dari The Queens Hotel pada tanggal 7 Mar 2024
Thank you for your review, we hope to welcome you back.

8/10 Bagus

Andrew

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Good value as a mid-week get-away. We had a pleasant view over the river. Room was fine, but the lighting was a bit strange as two of the side lights were linked to the rather harsh ceiling light. No coffee pod machine at this price, but Yorkshire tea, of course!
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari The Queen's Hotel pada tanggal 27 Feb 2024
Thank you for your review, we are pleased you enjoyed your stay.

10/10 Sangat Bagus

Ian

Menginap 3 malam pada bulan Februari 2024
Tanggapan dari The Queen's Hotel pada tanggal 20 Mar 2024
Thank you for your review, we hope to see you again.

10/10 Sangat Bagus

Jackie

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Hotel was lovely staff very helpful, close to all amenities.
Menginap 2 malam pada bulan Februari 2024
Tanggapan dari The Queen's Hotel pada tanggal 27 Feb 2024
Thank you for your review, we are glad you enjoyed your stay and found out staff helpful. We hope to see you again.

8/10 Bagus

Mark

Bepergian dalam rombongan, Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Staff on reception are excellent and so accommodating. A . Evening meal was ok. Wished I'd ate out. Breakfast was perfect . Will use again as comfortable stay.
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari The Queen's Hotel pada tanggal 27 Feb 2024
Thank you for your review, we are glad your enjoyed your stay and we look forward to welcoming you again.

10/10 Sangat Bagus

Stephen

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
I really enjoyed the room, it was fresh, clean and spacious and the location to the city centre was great, it made for a great base near the Viking Festival, to return to easily, to have a break and rest. I found the staff really friendly and knowledgeable to help with good places to try. The only downside was hearing talking from the from the guests in the room next to me, and the Hotel Wi-Fi was good until it was heavily used at peak time, which caused latency. I would definitely stay here again though
Menginap 3 malam pada bulan Februari 2024
Tanggapan dari The Queen's Hotel pada tanggal 22 Feb 2024
Thank you so much for your review, we are so pleased your enjoyed your time in York and your stay at our hotel, and we hope to welcome you back.

10/10 Sangat Bagus

Elizabeth

Bepergian dalam rombongan
Disukai: Kondisi & fasilitas properti, kenyamanan kamar
York Festival of Light show
Our Stay was a trip for friends We saw The York Bid Festival of Light Show at York Art Gallery It was Amazing. We Love York Find new things to do and see every time we go. We've been to see a few of the light festivals and are Amazed by them every time.
Menginap 3 malam pada bulan Februari 2024
Tanggapan dari The Queen's Hotel pada tanggal 18 Feb 2024
Thank you so much for your review, we are so pleased you enjoyed your stay in York. The Colour & Light show is very impressive and enjoyed by residents and visitors alike, so we are pleased you had a chance to see it while you were here! We hope to see you again.

10/10 Sangat Bagus

Harry

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 2 malam pada bulan Februari 2024
Tanggapan dari The Queen's Hotel pada tanggal 17 Feb 2024
Thank you for your review, and we hope to welcome you again.

8/10 Bagus

Peter

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kenyamanan kamar
Lovely staff, fantastic location but let down by lack of attention to the small details, like ensuring the lighting in the bathroom is actually bright enough to see and the extractor works so that the mirror is clear enough to shave with. Unfortunate.
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari The Queen's Hotel pada tanggal 17 Feb 2024
Thank you for your review, and please be assured we will take this feedback on board and pass the issues onto the relevant departments. We are pleased you enjoyed your time in York.

10/10 Sangat Bagus

Chris

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
.
Menginap 2 malam pada bulan Februari 2024
Tanggapan dari The Queen's Hotel pada tanggal 17 Feb 2024
Thank you for your positive review, we are pleased your enjoyed your stay.

10/10 Sangat Bagus

Allison

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Nice clean friendly hotel Room big and spacious with comfy bed. Breakfast was plenty and tasty, self service.
Menginap 2 malam pada bulan Februari 2024
Tanggapan dari The Queen's Hotel pada tanggal 15 Feb 2024
Thank you very much for your kind review, we are so pleased you enjoyed your stay.

10/10 Sangat Bagus

Miss

Menginap 1 malam pada bulan Februari 2024
Tanggapan dari The Queen's Hotel pada tanggal 15 Feb 2024
Thank you for your review, we hope to see you again in the future.

6/10 Cukup Baik

lisa

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari The Queen's Hotel pada tanggal 15 Feb 2024
Thank you for your review, we hope your enjoyed your time in York.

10/10 Sangat Bagus

Kai

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
It was great
Menginap 2 malam pada bulan Januari 2024
Tanggapan dari ~The Queens Hotel pada tanggal 2 Feb 2024
Thank you for your kind review.

10/10 Sangat Bagus

Richard

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Everything was great, shame the hotel carpark was flooded, but they did give us a discount card for another carpark .
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari ~The Queens Hotel pada tanggal 2 Feb 2024
Thank you for your review, unfortunately the flooding is unavoidable but we are glad this did not negatively impact your stay!

10/10 Sangat Bagus

Dawn

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Affordable and lovely!
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari ~The Queens Hotel pada tanggal 2 Feb 2024
Thank you for your review!

8/10 Bagus

Diane

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Easy walking distance to attractions.
Menginap 2 malam pada bulan Juli 2023
Tanggapan dari ~The Queens Hotel pada tanggal 2 Feb 2024
Thank you for your positive review, we are glad your enjoyed your time in York.

10/10 Sangat Bagus

Traveler terverifikasi

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Staff very helpful and pleasant. Helped with taxis and where to eat when we were meeting other friends. Rooms were clean, tidy and warm once the heating was switched on. Will definitely stay at this hotel again. Lovely view of the river from the bar, most relaxing.
Menginap 2 malam pada bulan Januari 2024
Tanggapan dari ~The Queens Hotel pada tanggal 2 Feb 2024
Thank you for your kind review, we are very pleased your enjoyed your stay and hope to welcome you back.

10/10 Sangat Bagus

Lee

Bepergian bersama keluarga
Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari ~The Queens Hotel pada tanggal 2 Feb 2024
Thank you for your positive review.

8/10 Bagus

Beth

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Absolutely fine, would stay again.
Friendly welcome, efficient and helpful reception. Room clean, big velux style window so good light which is unusual for hotels in my experience. The only thing I didn’t like was the shower curtain over the bath, it was clean but a screen would be better. The extra parking charge is expensive but it’s so convenient I paid it happily.
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari queens hotel pada tanggal 13 Jan 2024
Thank you for your great feedback and lovely comments we really appreciate it, we do hope you will stay again with us.Many thanksKind regardsQueens Hotel

10/10 Sangat Bagus

Nicola

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Very clean,polite staff,lovely by the river.will definitely stay again!
Menginap 2 malam pada bulan Desember 2023
Tanggapan dari queens hotel pada tanggal 13 Jan 2024
Thank you for your review and your lovely comments, we are so pleased you enjoyed your stay and hope to see you again.Kind regardsQueens Hotel

6/10 Cukup Baik

Rosina

Menginap 3 malam pada bulan Desember 2023
Tanggapan dari queens hotel pada tanggal 13 Jan 2024
Thank you for your feedback, we hope you enjoyed your stay with us.Many thanksKind regardsQueens Hotel

10/10 Sangat Bagus

Heather, Kanata

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 2 malam pada bulan Desember 2023
Tanggapan dari Queens hotel pada tanggal 13 Jan 2024
Thank you for your great feedback, we are pleased you enjoyed your stay and hope you will stay again with us.Many thanksKind regardsQueens Hotel

10/10 Sangat Bagus

Sonia A

Disukai: Staf & layanan
Menginap 1 malam pada bulan Desember 2023
Tanggapan dari Queens Hotel pada tanggal 13 Jan 2024
Thank you for your great review we are pleased you enjoyed your stay and hope you will stay again.Kind regardsQueens Hotel

6/10 Cukup Baik

Julie

Bepergian bersama teman
Bed was comfortable and room spacious
Menginap 1 malam pada bulan Desember 2023
Tanggapan dari queens hotel pada tanggal 9 Des 2023
Thank you for your feedback, we are pleased you enjoyed your stay and found our beds comfortable.We hope you will stay again.Many thanksKind regardsQueens hotel

8/10 Bagus

Jason

Disukai: Kebersihan, staf & layanan
Menginap 2 malam pada bulan November 2023
Tanggapan dari The Queen's Hotel pada tanggal 5 Des 2023
Thank you for your review, we hope you enjoyed your stay.