Yorkshire and the Humber hotel guide. Best Western hotel in Yorkshire and the Humber, England

"Lovely stay "

"Very central for visiting attractions."

"Good location to the train station and very friendly staff. "

"Another great stay at this hotel with lovely spa facilities"

"It's a decent size, pretty clean well located hotel. The down side is that it is pretty much dated. The rooms definitely require a revamp , the heating (radiator) made a load noise once switched on and didn't fully work. The TV is old and has limited channels, the bed was of a good size but the mattress was worn! Parking: the parking is very tight , I had to get in through the passengers side! Breakfast, only half decent. "

"Great building, location and staff. “Executive” room (402) was on 4th floor, lift only goes to 3rd floor. On arrival on 4th floor, no corridor lighting so had to use light on phone to see room number. Room was especially small; same applies to 409, others on floor significantly larger. On escape plan, bathroom was bigger than bedroom. There was a bad smell of drains in corridor and in room. Windows were wide open on arrival. After closing, smell in bathroom became apparent. Bathroom door would not shut. Bedroom window did not shut properly leading to draughty and excessive wind noise. TV worked but had tape around edges. Desk area for fridge had no fridge. The smell and window were mentioned to staff at checkout. Would suggest asking hotel to not put you in rooms 402 or 409"

"Location excellent all within walking distance, from train station,never used the gym, stayed 2 nights went to Grand Theatre beautiful theatre. Gorgeous city, York walls disappointing as you cant walk the whole way around there not complete and at one point we were looking how to rejoin them. Also walls have a shear drop to the side no barrier wirh areas of wall walk very narrow Another area we were walking on pavement along 4 lanes of traffic. Chester walls complete able to walk whole way around with walls either side of the path.Minster really worth a visit. This hotel has an excellent Japanese restaurant Sora this was amazing. Also had a brilliant saxophonist on the saturday night highly recommend will "

"Nothing"

"Had a nice stay, room was nice and roomy. Staff were enthusiastic. Didn't use the WiFi as it wasn't strong for security. Had nice views of the sea. Ate in the restaurant in the evening. It was really good food. Had the cod loin which was really tasty and very fresh. Would recommend a visit here. "