Yorkshire and the Humber hotel guide. The Coaching Inn Group hotel in Yorkshire and the Humber, England

"A very clean, well maintained hotel. The room was surprisingly large compared to other hotels I have stayed at in Europe. Everything in the room was spotless and very comfortable. It’s a great location and valet parking makes checking in very easy and convenient. I would recommend The Grand York and would stay again"

"Lovely hotel close enough to the centre of York for convenience but just enough out of the bizz. Mattress was very much on the firm side for me but that's just personal preference. Staff were all very friendly and helpful. View from the bar, over the river was lovely. Breakfast had a good range of food. No brown bread at all on our first morning. However there was a nice selection of breads the next two mornings. My only small issue is that I like poached eggs and, on asking, the chef wouldn't do them. That's the fist time I've been at a buffet style breakfast and been refused a poached egg on request. It didn't detract from the enjoymen of my visit."

"Friendly staff"

"Ideally situated Tour bus stops right outside Staff very helpful and polite Had a family room which was very spacious and a separate room for our daughter (nice for her to have a bit of her own space)"

"It’s a very quiet place, and I slept very well. The staff were friendly and helpful."

"We really liked this property. The only caveat was that we couldn’t control the heat system in our room. There was a control system, but no matter what we did it kept changing it back to the original temp, which was a bit warm for us. Super convenient location. Staff were phenomenal. One last little thing, our bed sort of shifted around a lot, it felt like we were on a swivel. This didn’t cause much of an issue for us."

"We come to york several times a year and this time was specifically for our 8 year wedding anniversary... Reception was clean and helpful. The suite, which we stayed in had a stained sofa, broken draws and unlockable bathroom door! AND you have to force the the main door to ensure it deadlocked!!!! (Room 401), no info on mini bar i had to go down just to get information. Room was far from "sound proof" we heard everything and that is people in other rooms, water running & people in the hallway ALL NIGHT LONG!. Soma treated me and my wife awful when we came up to have some drinks. The only saving grace was the downstairs restaurant, the young lad who served us yesterday (02/05/26) was amazing and very thoughtful. We would not choose to stay here again"

"Ideal and central location."

"Lovely clean rooms, thoughtful touches (coffee machine, robes, slippers) and the staff were all kind and helpful. We took two dogs and they couldn’t have been more helpful"