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"This place is truly a four star hotel. Service far exceeded my expectations and everyone was so nice and professional. Room was clean and it was a great stay."

"great"

"We had excellent service at JW Marriott in Cusco, and the room and amenities were wonderful. We will definitely stay here again if we return to Peru!"

"Quaint, great restaurant, staff kind and courteous, location was easy for pick up. "

"Great place and great excellent service "

"We really enjoyed every aspect of our stay here. It made a great home base for exploring Machu Picchu. The staff were friendly and helpful, and the breakfast had an amazing variety of traditional and continental options. Would definitely stay here again. "

"Great hotel. Clean room, amenities and very attentive staff. "

"It’s amazing hotel! I would give 7 stars if possible. "

"The clearest thing I can say about the staff at this hotel is that they have it down. I arrived early, they handled the paperwork, grabbed my bags and sent me on my way with a promise to notify me if my room was available early. I returned to find my baggage in my room and a well thought out welcome gift waiting for me. Not just your usual candy but useful items we often forget, nail clippers, a comb, eye shades, toothbrush. The room is spacious and well laid out, the separate sitting area provides a nice change from fighting with my husband over who gets the single chair! There were even a couple of books available to make things homey I went into the courtyard to find an adorable little alpaca named Kiki who was roaming about looking for pets. Pretty awesome! I found out they had actually cooking and bartending class available. I learned to Make cerveche from the talented and forgiving chef, Frank, who only winced a little at my knive work. Juan translated for all of us and kept things flowing as the host . Shakira gave us a lesson in bartending by having us make a piso sour. She added a perfect touch with real flowers to decorate the drinks. Did I mention that there was no charge for these activities? On my final day, while chatting with the staff during breakfast that this trip was to celebrate our 40th anniversary they offered us mimosas. Later they brought up a nicely decorated "happy aniversary plate to our room. "