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Close to all the amenities & walking distance to the main PLAZA DE ARMAS.. beautiful boutique hotel, with colonial style architecture, lovely rooms, but the main thing about this hotel, is the people who work there, the best customer service, they make you feel at home, nothing is to much, even when airline lost our luggage, big problems with flights..etc.. they went extra mile for us, translated everything from Spanish to English for us, solve the problems that we had, specially need to...

Hotel has a beautiful view over Cusco. The breakfast was delicious and the staff is helpful and very kind.

This was a family trip with my husband and our two teenage children. We chose Urubamba because the altitude was lower than Cusco and we wanted a quiet place to acclimate to minimise sickness. We were only in Peru for 10 days so we couldn't really risk 'sick days'. I'm so glad we made that decision because staying at Lizzy Wasi was a joy. Urubamba is a safe, quiet, and yet bustling with local activity with a great market and a couple of fantastic restaurants. Kids play in the streets and...

Very clean. Great and very helpful staff. Huge thank you to Jose (concierge) who had to run after us after we checked out to hand over my husband's headphones, which we left behind! This is so much appreciated! Great breakfast. Very comfortable room. Lovely rooftop heated pool.

Clean rooms, attentive and responsive staff members. Breakfast had a wide variety of selections. Bar experience was excellent. A personalized touch from the check in to check out. The hotel not only stores our luggage but also placed it back in our room on checking in again. Packed breakfast was given on the day of the hike. In particular we would like to thank Gustavo for his friendly & warm hospitality. Jose at the bar was great.

clean hotel and great rooms, modern with a nice bathroom and powerful shower. Really friendly staff and the price includes free airport pick up (or in our case they did a drop off instead). Breakfast was ok, slightly small selection but still fresh breads, eggs and tea/coffee. Would recommend, it’s a little away from the main plaza but it’s surrounded but shops and restaurants when walking to the square so a better area than the square I think

Very warm and helpful staff. Beautiful and well maintained grounds. Spacious and comfortable room with a good shower.

Our room was fabulous and spacious. We were greeted upon arrival every time we returned to the hotel. Breakfast was everything you could ask for and views that only added to the experience. We were able to walk everywhere although it was pretty hilly!!!

At every central area , clean and friendly staff

This hotel is everything I could’ve ever asked for during my stay in Cusco! It’s a super great location, awesome and friendly staff, good selection for breakfast, and impeccable rooms with great character. Travelling on my own I felt so safe and got great help in arranging for airport transfers and other services during my two separate stays (I came back towards the end of my trip as I was so pleased the first time!). Totally recommend!

The customer service provided in this hotel was second to none. We were collected from the airport and returned to the bus depost free of charge. They also provided a taxi service to the town centre and back for just over £1.00 each way. Before we arrived they were extremely helpful and arranged trips and taxis for us at more competitive rates that we could attain ourselves. The bedroom was very clean and comfortable and while the bathroom was small it was quite adequate. The breakfast was...

Good breakfast and great hotel in Cusco.

Rooms are well equipped, beds are huge, shower is powerful, staff were extremely helpful, they had soy milk and gluten free options for breakfast. Mariella was especially helpful and kind!