6/10 Cukup Baik
Edmond
Bepergian bersama teman, Traveler bisnis
19 Sep 2025
Requested a room with a walk in shower and asked for 11:00 arrival. I arrived at 1130 and was told the room was not ready and to come back in 1 hour and it will be ready and it does have a walk in shower on 1st floor. I arrived back at 1:00 and it still was not ready so they told me 30 minutes. I received a text and was told it was ready and when I went in the room, there was a tub and not a shower. I was told there was no other rooms. I ended up accepting the room and asked for a 20% discount for both the trouble and wait. They refused. I stayed 4 other times with no problem so I will not be staying again there due to both the attitude, and lack of remedy for my trouble. After contacting Expedia, I was given the option of a full refund and credit for another stay on them. Since I confirmed details with the hotel 3 times and was lied to, that is the reason for this review. Other than that, I wouldn’t have cared.
Edmond
Menginap 1 malam pada bulan September 2025
