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FIVE Zurich - Luxury City Resort

5.0 star property
Guests can indulge in rejuvenating massages at the onsite spa or enjoy a refreshing swim in the seasonal outdoor pool at this tranquil city resort

Choose dates to view prices

FIVE Zurich - Luxury City Resort near Letzigrund Stadium offers a peaceful retreat with a garden and indoor pool. Guests can dine at three restaurants and enjoy in-room WiFi and attentive concierge service, highly praised by previous visitors.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
The current price is Rp7.135.347
Rp7.563.597 total
includes taxes & fees
25 May - 26 May

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About this property

FIVE Zurich - Luxury City Resort

  • Luxury hotel near Uetliberg
  • Located close to Letzigrund Stadium and Bahnhofstrasse, FIVE Zurich - Luxury City Resort provides a garden, dry cleaning/laundry services and a bar. Treat yourself to a body treatment, a body wrap or a manicure/pedicure at the on-site spa. Be sure to enjoy a meal at any of the 3 on-site restaurants. Free in-room WiFi, with a speed of 50+ Mbps, is available to all guests, along with a gym and a business centre.
  • You'll also enjoy the following perks during your stay:
    • A seasonal outdoor pool and an indoor pool
    • Continental breakfast (surcharge), valet parking (surcharge) and airport pick-up service (surcharge)
    • An electric car charging station, concierge services and a vegetable garden
    • Tour/ticket information, bike parking and a lift
    • Guest reviews give top marks for the helpful staff
  • Room features
  • All 149 individually furnished rooms have perks such as premium bedding and laptop-friendly workspaces, as well as amenities such as free WiFi and desk chairs.
  • More amenities include:
    • Reusable coffee/tea filters, recycling and LED light bulbs
    • Eco-friendly toiletries, showers and hairdryers
    • 48-inch LED TVs with digital channels
    • Wardrobes/cupboards, composting and mini fridges

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Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: noon

Contactless check-in and check-out are available

Minimum check-in age - 18

Check-out

Check-out before noon

Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation

Front desk staff will greet guests on arrival at the property

This property doesn't offer after-hours check-in

Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities will be closed during the winter:
  • One of the swimming pools

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of CHF 40 per pet, per night

Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome

Rollaway/extra beds are available for CHF 70.0 per night.

Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CHF 100 per accommodation, per night
  • A tax is imposed by the city: CHF 3.50 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: from approximately CHF 55 for adults and from CHF 25 for children
  • Airport shuttle fee: CHF 150 per vehicle (maximum occupancy 6)
  • Covered self-parking fee: CHF 30 per night
  • Valet parking fee: CHF 30 per night
  • Pet fee: CHF 40 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: CHF 70.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Some water is reused through a grey water recycling system
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

The seasonal pool will be open from 09 May to 01 September
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 16 years old are not allowed in the spa

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 5 stars.

Frequently asked questions

Does FIVE Zurich - Luxury City Resort have a pool?

Yes, this property has an indoor pool and a seasonal outdoor pool. One of the swimming pools will be closed during the winter.

How much does it cost to stay at FIVE Zurich - Luxury City Resort?

As of 21 May 2026, prices found for a 1-night stay for 2 adults at FIVE Zurich - Luxury City Resort on 25 May 2026 start from Rp7.135.347, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is FIVE Zurich - Luxury City Resort pet-friendly?

Yes, pets are allowed at this property. There's a fee of CHF 40 per pet, per night. Service animals are exempt from fees.

How much is parking at FIVE Zurich - Luxury City Resort?

Self-parking is available for CHF 30 per night. Valet parking is available for CHF 30 per night.

What time is check-in at FIVE Zurich - Luxury City Resort?

Check-in start time: 3:00 PM; check-in end time: noon. After-hours check-in is not available.

What time is check-out at FIVE Zurich - Luxury City Resort?

Checkout is at noon.

Does FIVE Zurich - Luxury City Resort provide a shuttle to the airport?

Yes, there's a shuttle from the airport to the hotel. A fee of CHF 150 per vehicle applies.

Where is FIVE Zurich - Luxury City Resort located?

Located in Zürich Center, this luxury hotel is within 3 mi (5 km) of Uetliberg, Letzigrund Stadium and Bahnhofstrasse. Lindenhof and Swiss National Museum are also within 3 mi (5 km). Schweighof S-Bahn is 7 minutes by foot and Triemli S-Bahn is 8 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.4

Very good

8.8

Cleanliness

8.8

Amenities

8.2

Staff & service

8.6

Property conditions & facilities
Rating 10 - Excellent. 176 out of 283 reviews
Rating 8 - Good. 38 out of 283 reviews
Rating 6 - Okay. 31 out of 283 reviews
Rating 4 - Poor. 17 out of 283 reviews
Rating 2 - Terrible. 21 out of 283 reviews

Reviews

Verified

10/10 Excellent

Sarah

Great facilities
Stayed 3 nights in Jul 2025
Verified

10/10 Excellent

Marion

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
THE STAFF WAS VERY ACCOMODATING AND THE HOTEL WAS ABSOLUTELY AMAZING. I HIGHLY RECOMMEND THIS HOTEL. IT WAS A HASSEL GETTING TO THE CITY, HOWEVER, THE HOTEL PROVIDES A SHUTTLE TO THE TRAIN, AND WILL PICK YOU UPON UPON RETURNING.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Hamid

Liked: Staff & service, amenities, property conditions & facilities
It was a nice stay… everything was good
Stayed 4 nights in Mar 2025
Verified

10/10 Excellent

Abed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful staff and best place to overnight in Zurich not far from airport or city
Stayed 1 night in Nov 2024
Verified

10/10 Excellent

Sumandeep

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love our stay at this hotel. Excellent customer service.
Stayed 2 nights in Apr 2025
Verified

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent hotel in Zurich.

Stayed here for 5 days with the family. Excellent hotel. But, you’ll enjoy all the amenities a lot more if you come here as a couple.
Stayed 5 nights in Dec 2024
Verified

10/10 Excellent

Ahmed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Generally it is good hotel very nice staff snd helpful clean and comfortable
Stayed 1 night in Feb 2025
Verified

8/10 Good

Priscilla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very accommodating. Area is somewhat isolated but we enjoyed that.
Stayed 3 nights in Jul 2024
Verified

10/10 Excellent

Hetal

Liked: Cleanliness, staff & service, property conditions & facilities
Very cool Vibe, great Staff
Stayed 2 nights in Jul 2024
Verified

10/10 Excellent

Evelio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect Stay.

Beautiful setting away from all the noise. Very modern and clean. Excellent, friendly staff. Great bar. Loved it! Would definitely stay here again.
Stayed 1 night in Oct 2024
Verified

10/10 Excellent

Kasereka

Liked: Cleanliness, staff & service, amenities
Exceptional stay – outstanding service I had a truly excellent stay at FIVE Zurich Hotel, and I would like to particularly highlight the outstanding service and kindness of the night receptionist, Philippe Simon. He was incredibly professional, attentive, and genuinely welcoming. His calm demeanor, efficiency, and warm attitude made a real difference and immediately made me feel at home, especially after long days. The rooms are impressively spacious, beautifully designed, and extremely comfortable. The quiet atmosphere of the hotel is remarkable, allowing for real rest and relaxation, and the views from the room are simply stunning, offering a perfect balance between nature and the city. Room service was also excellent: fast, discreet, and of very good quality, perfectly matching the hotel’s high standards. Overall, FIVE Zurich combines luxury, tranquility, and exceptional human service. A special thank you again to Philippe Simon for his professionalism and kindness — he truly represents the spirit and excellence of this hotel. I highly recommend this hotel and will definitely return.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Cardasha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The absolute BEST of the best, the ambience, the service, the staff was amazing. Will be back my next time in Zurich.
Stayed 4 nights in Feb 2024
Verified

10/10 Excellent

Rhondalee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Large beautiful Hotel. The room was amazing and very well decorated. The staff was exceptional and very accommodating. The location was beautiful but far away from city center and required transportation to arrive at numerous local sights.
Stayed 4 nights in Nov 2024
Verified

10/10 Excellent

Milica

Liked: Cleanliness, amenities, property conditions & facilities
Loved it been here 2 times and it's beautiful!!! The pool area outside is beautiful. So nice and relaxing. We will be back for sure!
Stayed 3 nights in Jul 2024
Verified

10/10 Excellent

Angelo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service
Stayed 1 night in May 2024
Verified

10/10 Excellent

Piotr

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superior hotel! Top! Service was brilliant! Special thanks to Mr. Alexandru from the front desk to superb service! Great place to relax, enjoy and eat good. 100% recommend
Stayed 1 night in Mar 2024
Verified

10/10 Excellent

Hamad Adel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is amazing, has a unique theme, and the facilities and services are great. The staff are very friendly, helpful, and caring. The front desk agent Maria was so friendly, caring, and helpful. She takes a good care of the residents and following up with them to ensure their satisfaction. She is considered the winning card for any company wish to succeed. We highly recommend the resort, it’s one of its kind.
Stayed 2 nights in Aug 2024
Verified

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff here were absolutely incredible and truly went above and beyond to help us. Upon arrival, our Uber driver dropped us at the bottom of the hill because he didn’t have snow tires and refused to drive any further, leaving us with nearly a 10-minute walk in heavy snowfall. My partner was unwell, and we were carrying two large suitcases along with a very heavy snowboard bag, making the situation especially difficult. A young man stopped to help us carry our bags, and we later discovered he worked at the hotel and was on his way to start his shift at the penthouse. This act of kindness set the tone for the rest of our stay. We arrived about 1.5 hours early for check-in, and the hotel staff kindly accommodated us without hesitation, which we greatly appreciated given my partner’s condition. They arranged for a driver to take us and our luggage to the East Wing and even carried our bags up for us. Every staff member we encountered was warm, pleasant, and genuinely helpful — something that feels increasingly rare these days. They truly made us feel cared for throughout our stay. The room in the East Wing was spacious and comfortable, with a short indoor walk to the main building and spa. The only area for improvement would be the room service food, which wasn’t the best. That said, the hotel has several excellent on-site restaurants that looked amazing; unfortunately, my partner was too ill for us to enjoy them. exceptional experience thanks entirely to the outstanding staff
Stayed 1 night in Jan 2026
Verified

6/10 Okay

Magali

Liked: Amenities, property conditions & facilities
Pool was great but room was dusty. Toilets were way too low and sink unpractical. Parking for chf30 should be free!
Stayed 1 night in Jul 2024
Verified

8/10 Good

Lorne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not much within walking distance. Some staff were great. Some so so. East Wing is a very long walk to pool and restaurants. Very good value though and would stay again. Pool is very nice. Gym not so much. Serious weight lifters will be very disappointed. Breakfast buffet crazy expensive. Overall facility is very clean, modern, well maintained.
Stayed 1 night in Jul 2024
Verified

6/10 Okay

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Only reason I’m leaving anything less than 5 stars is because when you book the east wing as they call it, it’s not even in the same building as the main glamorous hotel. You have to walk through an extremely long underground tunnel to a totally opposite hotel. Not convenient if you’re wanting to use the spa or restaurants or bar. The rooms are extremely tiny. No room for suitcases.
Stayed 1 night in Jun 2024
Verified

8/10 Good

Tetiana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First of all, let me say that Five Zürich is a beautiful hotel with a fantastic and friendly staff! The service here is top-notch, and everyone goes out of their way to help and ensure your stay is comfortable. The main building is stylish, modern, and luxurious, making it a pleasant place to unwind. However, a word of caution for those booking a cheaper room: if you reserve one of the more affordable options, be aware that it’s not in the same building as the main hotel. The room will be in what they call the "east wing," but in reality, it’s a separate building that you need to access via a somewhat eerie tunnel. You have to walk about 150-200 meters, which can feel a bit unsettling, especially late at night. The building used to be an apartment complex and has been converted into hotel rooms. While this may sound quirky, it’s not the most ideal setup. Our room in the east wing lacked basic things like windows that open, and it had a lingering smell of cigarettes. The place felt a bit like an afterthought, especially with so many conference-goers coming and going. Honestly, we couldn’t spend the night there. The room was just not up to the standard we were expecting.When we approached the front desk, the staff was incredibly understanding and offered to upgrade us to a room in the main building right away. They even gave us a discount for the inconvenience, which we really appreciated. The upgraded room was exactly what we had hoped for!
Stayed 2 nights in Oct 2024
Verified

10/10 Excellent

Renee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the game room, it was a great common space to chill.
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Claudio

Liked: Cleanliness, staff & service, amenities
Perfect stay
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

NETANEL

Great hotel
Stayed 3 nights in Jan 2026