Hotel dekat Basilika Santa Croce

"Excellent location. Very clean room. Staff was very accommodating and easy to communicate when we needed to get in touch with them."

"A perfect stay with helpful staff and a great location. Couldn’t have been better."

"This was a lovely resort in a very walkable area of Florence. As soon as we got to the facility, a staff member sat down with us and reviewed the map with us and how to get to important places that we wanted to get to. They were very eager to make dinner reservations for us, which we found very helpful. It was a great location for walking pretty much anywhere we wanted to in town. The facilities is extremely clean and the breakfast was very delicious. We would definitely stay there again."

"Nice accommodations, great staff, good breakfast, great location"

"We were in Europe, staying at Airbnbs for 2 weeks prior to arriving in Florence and the Bernini Palace. We could not have been happier with the beauty that awaited us! The staff were wonderful, the room spectacular and the lounge bar welcoming and friendly. The breakfast was well laid out with everything you could possibly want and we looked forward to the cappuccino every morning. The location couldn’t have been better, minutes from The Uffizi and surrounded by great shops and restaurants. If...

"Great location, great ambiance and professional, courteous staff"

"Pros: The hotel is in a great location. It is very beautiful and quaint. The breakfast each morning was wonderful. Very small selection, but everything was tasty. The beds were comfortable. The bathroom is small, no counter space and the lighting is terrible. Cons: the staff is only in the hotel until 8:30 PM. If you have any emergency or need assistance after they leave, they will charge you a $50 service charge. In the USA, that is not OK. The hotel is extremely noisy at night. The local...

"Very helpful and friendly!"

"This is a really special hotel that I won’t forget. It had a home like feel and the staff were so helpful and kind. The breakfast was really lovely. The service felt very personalised being a boutique hotel which I really loved about it. It also has very beautiful antique interiors. Thank you so much for a beautiful stay 💓"

"Here’s a more detailed version that is still concise and professional: Aside from its excellent location, this hotel fell well below expectations. The room floors were extremely dirty from the moment we checked in, making the room feel poorly maintained. The customer service was equally disappointing. The front desk staff barely acknowledged us during check in, and although Expedia encourages guests to inquire about complimentary upgrades, we were told to ask again on another day. When we did,...

"Great location and front desk staff Ahmed was so so nice and helpful! I grew to love the hotel, plus the AC works great and keeps the room cold always. It is a bit of an older building but well maintained."

"Belle chambre, propre. Deux salles de bain et une cuisinette, c’était bien apprécié pour une famille de quatre. Accès à une laveuse sécheuse et de l’eau à volonté sont des extras qui ajoute à l’expérience. Staff gentil et accommodants. Nous avons beaucoup aimé!"

"Excellent location very nice staff We had an issue upon check-in, but they were able to deal with it and accommodate us. Be very, very careful when booking to make sure that you book the hotel and not the separate apartments."

"Room was clean and tidy. I reckon sofa bed needs replacement. Room was spacious loved it. Room need a mirror. Staff is too good 5 stars for them. Break fast was really great. Location is pefect. Rpoftop bar is really great with views."

"Ideal location, a 3 minute walk from the Duomo and 20 minute walk from the train station. You must climb 77 steps to the top floor, providing nice views of the surrounding area. Self-service breakfast includes all the necessities. Spacious room (Giotto) with large en-suite and private deck. Wi-fi provided."

"Great hotel"

"Excellent service"

"The room was great but the air conditioning could have been better but it was better than other hotels we stayed at. Staff was great and helpful"

"Nous aurions mis « excellent » s’il y avait eu des transats autour de la piscine. La premium room est petite et sombre, il est préférable de prendre la gamme supérieure Le personnel et les femmes de chambres sont très à l’écoute La situation de l’hôtel est ideale"