Hotel-hotel & Penginapan Bintan

This hotel is very good for family, all staff of hotel is very friendly and the swimming pool of hotel is very near beach and the view is perfect for take a break.

My family had a great time, but we find the place expensive. The ferry ride, the food, the sports activities cost quite a bit of money. The ferry ride took about 1hr 45 mins from Singapore; not 75 mins as advertised on the ferry service website. Maybe 75 mins is possible with the bigger catamaran, but the website should be more upfront with this information.

The hotel had all the facilities we required plus very attentive and polite staff, excellent food at sensible prices and drinks at prices one would expect in Indonesia.

I was very happy with the hotel. The room was absolutely charming - right on the beach, high vaulted ceiling, hardwood floor - very tropical. There was even incense, more for the bugs (which I did not notice at all) as for mood, but a nice touch. The beach was wonderful - almost deserted, calm, clean. The breakfast was great - lots of choices, a mix of eastern and western fare. Lots of activities, and all the facilities of the other resorts in the resort complex. The staff are super friendly and helpful. And the spa - not to be missed.

The missus and I stayed from 12-14 April 2014. After checking in, we found the "chalet" to be a bit disappointing. The flooring was quite old and at a couple of places, ready to give in! No phone in the room! And no room service at all... However if one is willing to overlook these minor hitches, it's an economically viable place to stay

this resort was one of the best we have ever stayed at. the staff met our every need from the minute we got off the ferry to the boarding back on the ferry to return to Singapore. You wont be disappointed if you go there .

I came to this resort for 2 nights as part of a holiday in Singapore. I booked via the internet and rang to confirm I would be picked up at the ferry terminal. I suggest pay the extra to travel Emerald class on the ferry as it makes things so easy. Everything went smoothly with my booking. The hotel staff were all helpful. In some cases the english language was difficult for them to understand and repeats were necessary. We really enjoyed the breakfast venue and the beach shed for drinks in the afternoon. In the villa some things were slightly damaged such as the arm on a chair or a tap fitting, but this did not detract from the beautiful surroundings. The villa is spacious and it was fun to travel the resort via our own golf cart. The beach is divine in the late afternoon, and having a private pool suited us as well. Overall a very relaxing place and I recommend it if looking for a get away from Singapore.