6/10 Cukup Baik
Jonathan
Bepergian bersama keluarga dan anak
20 Mei 2024
Disukai: Kebersihan
Stayed at this property in April for 3 nights. No complaints about the property other than the electricity going out for the morning of one of the days we were there in our building - seemed to be only our building after seeing air conditioners running on others. What we were not happy about is the fact that when we booked, we booked one room with four people, before arriving. We then decided to book a second room before arriving, and added one person, for a total of five people. We tried to move one of the four people from room one to the second room because it reduces the extra person fee of $40.00 per night, and bc the cost of the second room included two people even though the reservation had only one adult. At check in we were assured this was fine, and the hotel would take care of it, and the forms were executed with 3 people in one room and two in another. At check out the hotel charged us the $120 and had since refused to refund the money.