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"Suite 1211 is excellent!"

"Service is amazing, property is a bit on the older side but they seem to have constant maintenance. It’s the perfect place for kids under the age of 9, lots of fun activities. The only big downside for me, cause I’m a foody, is their food. Wasn’t very tasty, and restaurant options around it are not too close by. "

"This was by far the best experience I have had staying at a hotel. The service was highly personal and attentive to every detail - especially breakfast each morning was a delight with excellent service by the waiters. Especially would like to Leo and Niwan. The front desk was also exceptionally attentive and personalized in its service - would like to highlight Winnie. Staying there again every time I am back in Bandung! "

"Room not serviced till 1430 and water not replaced unless asked"

"One of the best hotels I've ever stayed in. I love Sheraton in general. But this particular Sheraton makes me feel so homey and comfortable. Beautiful decoration, spacious room, comfy bed, clean bathroom with lots of amenities, literally I can find everything I need in the bathroom. Friendly and helpful staff. I love the smell of the lobby area. They had this very nice smell coming out of their aromatherapy diffuser. They gave a yummy welcome drink too as you checked in. Too bad I only stayed for a night. I will come back and stay longer next time. "

"I had a wonderful experience at the Holiday Inn Bandung Pasteur, an IHG Hotel.. Every staff member I encountered, from the valet to the check- in to the cleaning staff were delightful and eager to help! Thank you! "

"Really hospitable hosts!"

"Staff are very polite and service excellence. Lsomtimes I.get pissed off when I see them get bullied by inconsiderate guest"

"Staff are pleasant and very warm, superb customer oriented. "