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"Overall the stay was good. FOOD Food was nice, STAFF friendly enough staff although slow at responding and serving reception. FACILITIES The outside pool needs love as a lot of tiles missing leading to being uncomfortable if rubbed against or sat on. Area around pool appears unsafe but don't worry they have put black and yellow tape over the uneven decking so I guess all is good. Not!!! CLEANLINESS Clean hotel and grounds Room Couldn't control heating/cooling settings and safe...

"We had a twin standard room so wasn't expecting too much, but we had a lovely view into town with the sea in the distance. The bath over the shower was adequate, the toiletries were plentiful and the room was small but perfectly acceptable. The food was great, plenty to choose from at breakfast and dinner was great value at around £33. The spa was amazing! Already looking at when we can return. Thank you. "

"Would be very nice to be able to use the HDMI inputs for displaying computer on large TV screen"

"Had a fantastic weekend at the Ramside whilst visiting friends in the area. Room was lovely. Clean, comfortable and the bathroom was stunning. Lovely view across the green to the treehouses. Very quiet we will definitely be back "

"Hotel spa was not available due to maintenance, which was disappointing, but complimentary use spa across the street. Staff was lovely, breakfast wonderful and facilities modern, clean and well kept."

"Lovely place to stay out of town and surrounded by beautiful gardens. There is a bus about 50m away that goes to York. Great place to stay and explore the area, then come home to an excellent spa and gym. Only grizzle is that the pillows weren’t great and I think if you’re staying there you should get a spa towel without paying for it! Make sure to book any spa treatment or restaurant early as they book out. "

"Cannot thank the Grand Jersey enough for an amazing stay, nothing was too much trouble and all staff go the extra mile to make every guest feel special, we will definitely be back again and will definitely recommend to others "

"Excellent staff and great food."

"Love this hotel but can get noisy at the eeekend when sitting outside Also swimming pool is a bit cold"

"Not quite the 5 star experience that we were expecting. The hotel is very dated and could do with some TLC. The decking area outside of the bar was very dirty with holes in the seat covers and the whole are could do with a clean and a tidy up. You need to get up early for breakfast as there is limited seating for this and it gets extremely busy after 9am. The room was comfortable but it would have been great to have seats on the balcony so that you can sit and enjoy the view. I have stayed...