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Ulasan untuk Quality Suites Albuquerque Airport

2.5 out of 5
Quality Suites Albuquerque Airport
1501 Gibson Blvd Se, Albuquerque, NM

Ulasan

6,2
Penilaian 10 - Sangat Bagus. 172 dari 874 ulasan" "
Penilaian 8 - Bagus. 209 dari 874 ulasan" "
Penilaian 6 - Cukup Baik. 174 dari 874 ulasan" "
Penilaian 4 - Buruk. 151 dari 874 ulasan" "
Penilaian 2 - Sangat Buruk. 168 dari 874 ulasan" "

6,2/10

Kebersihan

7,0/10

Staf & layanan

5,4/10

Fasilitas

5,8/10

Kondisi & fasilitas properti

5,6/10

Ramah lingkungan

Ulasan

2/10 Sangat Buruk

Micah

Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
The indian man scammed me for a multiple bed suite and game me a regular suite
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari Manager pada tanggal 17 Mei 2024
Hello Micah, We regret to hear about your experience and apologize for any disappointment caused. We encourage you to contact our management team directly to further discuss your concerns and assist in finding a suitable resolution. Thank you for bringing this to our attention.

4/10 Buruk

Mark

Tidak Disukai: Kondisi & fasilitas properti
Menginap 2 malam pada bulan Mei 2024
Tanggapan dari Manager pada tanggal 15 Mei 2024
Hello Mark, We're sorry to hear that your experience did not meet your expectations. Please don't hesitate to contact us directly to discuss any concerns you may have had during your stay. We value your feedback and would appreciate the opportunity to address them accordingly.

4/10 Buruk

Diane, Penasco

Tidak Disukai: Kebersihan, kondisi & fasilitas properti
Close to UNM sports stadium Dirty Room had sitting room Closet doors on one hinge when opened fell on you and impossible to close TV 4 channels REALLY???
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari Manager pada tanggal 13 Mei 2024
Hello Diane, We appreciate your feedback regarding your recent stay. Your input on the room's condition and amenities is valuable for our improvement. We recommend all guests to reach out to our management for any concerns during their stay to ensure a comfortable experience.

10/10 Sangat Bagus

Jorge

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 2 malam pada bulan Mei 2024
Tanggapan dari Manager pada tanggal 14 Mei 2024
Hello Jorge,We are excited to hear you had such a wonderful experience during your stay with us! If you have any further comments or suggestions, please do not hesitate to reach out to us directly. We hope to welcome you back soon for another fantastic stay!

8/10 Bagus

Emerson

Bepergian bersama keluarga
Just little run down but okay
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari Manager pada tanggal 11 Mei 2024
Hello Emerson,We appreciate your feedback and will share it with our team for future improvements. Thank you for choosing to stay with us.

2/10 Sangat Buruk

Kevin

Bepergian bersama teman, Traveler bisnis
Tidak Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
I have never stayed at a property were they try to blame their mess on construction. The hallways and stairwells have not been vacuumed in at least a month. They were terrible. The room floors had crumbs all over. You had to wear shoes in the room. The pool and hot tub were cloudy and murky. The jets do not work in the hot tub. It was nasty. Not to mention, the customer could not get into the pool area without asking the only employee/manager for permission. Room key card didn’t open the pool door. They told us it’s to keep kids out of the pool. That is not acceptable for customers without children. The worst experience we have ever had in a hotel. We will never stay here again. Can’t imagine a need to ever need to stay bad enough to stay at a place that can’t even provide two towels for us. They didn’t have any more towels for the two of us. Breakfast was a joke. Nothing but waffles and tiny muffins. No drinks except the worst coffee you have ever tasted. Waffle maker beeped the entire morning, and that wasn’t to let you know the waffle was done. If I could have canceled I would have. They would refund anything. If I could give a zero stars, I would. There was no other way in or out of the building, besides the front door. All other doors were blocked, which should have been a fire hazard. Don’t waist your time or money.
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari Manager pada tanggal 6 Mei 2024
Hello Kevin,We regret to hear about your recent experience with us. Please note that we are constantly working on improving our facilities, including the ongoing construction. Your feedback regarding the cleanliness of the hallways, room, and pool area has been noted. Our team is dedicated to addressing these concerns promptly. Regarding the pool access, we have safety measures in place for all guests. Your comments on the breakfast options and room amenities will be shared for review. Thank you for taking the time to provide us with your valuable feedback.

6/10 Cukup Baik

Darryl

Tidak Disukai: Staf & layanan
Menginap 4 malam pada bulan April 2024
Tanggapan dari Manager pada tanggal 6 Mei 2024
Hello Darryl,We appreciate you choosing to stay with us. If you have any further comments to share, please feel free to reach out to us directly. Your satisfaction is our top priority.

2/10 Sangat Buruk

Monica

Bepergian bersama keluarga
Tidak Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Not worth risking the safety and security of your family to stay here. Door to our hotel room did not close properly. Stay away!!
Menginap 1 malam pada bulan April 2024
Tanggapan dari Manager pada tanggal 4 Mei 2024
Hello Monica,We take guest safety seriously and apologize for any inconvenience caused during your stay. We recommend contacting our management team directly to provide further details and discuss your experience in more depth. Thank you for bringing this to our attention.

2/10 Sangat Buruk

veronica, costa mesa

Bepergian bersama keluarga
Tidak Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Didn’t seem like the floors were even swept or mopped. Found garbage behind the door to prove it clearly wasn’t. Will never stay there again!
Menginap 3 malam pada bulan April 2024
Tanggapan dari Manager pada tanggal 4 Mei 2024
Hello veronica, We appreciate your feedback and apologize for any inconvenience caused. Your comments will be shared with our housekeeping team for their immediate attention and improvement. We hope to have the opportunity to better serve you in the future.

8/10 Bagus

Eleanor

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan
Tidak Disukai: Fasilitas, kondisi & fasilitas properti
The hotel looks like it is under renovations-the floors are old and carpet is dirty and old. The room has an old couch and looks like it needs a renovation-plaster is coming off the walls.
Menginap 2 malam pada bulan April 2024
Tanggapan dari Manager pada tanggal 1 Mei 2024
Hello Eleanor, Thank you for sharing your experience with us. We appreciate your feedback and will make sure to address your observations with our management team for further review. Your insights help us improve our services and offerings to ensure a more pleasant stay for our future guests.

2/10 Sangat Buruk

Maria

Bepergian bersama keluarga
Tidak Disukai: Kebersihan, kondisi & fasilitas properti
Hotel had dirty carpet it look like if got flooded leak stains on the ceiling, walls where pealing
Menginap 2 malam pada bulan April 2024
Tanggapan dari Manager pada tanggal 1 Mei 2024
Hello Maria, We apologize for the inconvenience you experienced during your stay. Your feedback is invaluable to us, and we will address these concerns with our maintenance team for immediate improvement. Your comfort is our top priority, and we hope to welcome you back for an enhanced experience.

10/10 Sangat Bagus

Jonathan

Bepergian bersama keluarga dan anak
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Very quiet and peaceful...
Menginap 2 malam pada bulan April 2024
Tanggapan dari Manager pada tanggal 1 Mei 2024
Hello Jonathan,We're pleased to hear you enjoyed the tranquility during your stay with us. Your feedback is greatly appreciated. Thank you for choosing to stay with us, and we hope to welcome you back again in the future.

6/10 Cukup Baik

Michael

Tidak Disukai: Kondisi & fasilitas properti
Near airport
Menginap 1 malam pada bulan April 2024
Tanggapan dari Manager pada tanggal 26 Apr 2024
Hello Michael,We're delighted to hear you found our hotel's location convenient to the airport. We strive to provide easy access for our guests' travel needs. Should you have any other feedback or suggestions, please feel free to reach out to our management team for further assistance. Safe travels!

10/10 Sangat Bagus

ALLEN

Menginap 13 malam pada bulan April 2024
Tanggapan dari Manager pada tanggal 8 Mei 2024
Hello ALLEN,We're thrilled to hear you had a fantastic stay with us! If you have any further comments or suggestions, please do not hesitate to get in touch with us directly. We look forward to welcoming you back soon!

2/10 Sangat Buruk

Frank

Bepergian bersama keluarga
Tidak Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Horrible place to stay at.
Menginap 1 malam pada bulan April 2024
Tanggapan dari Manager pada tanggal 17 Apr 2024
Hello Frank, We're sorry to hear you found your stay disappointing. Your feedback is valuable to us as we strive to improve our services for all guests. If you would like to discuss your experience further, please don't hesitate to contact our management team. Thank you for sharing your thoughts with us.

6/10 Cukup Baik

Marilyn

Bepergian bersama keluarga
Tidak Disukai: Fasilitas
We reserved a room for 3 that included a sofa bed. There were no sheets on the sofa bed. We asked for sheets and were given one sheet and a blanket. Upon realizing that there was no top sheet, we asked for a second sheet. The manager said they only provide one sheet for a sofa bed. Then, we noticed that only two towels were provided. We were not happy since we paid for three guests.
Menginap 1 malam pada bulan April 2024
Tanggapan dari Manager pada tanggal 12 Apr 2024
Hello Marilyn, Thank you for taking the time to share your feedback with us. We appreciate your comments and will be sure to pass them along to our team for review. Our guests' comfort and satisfaction are important to us, and we will use this as an opportunity to improve our services. We encourage guests to reach out to our management team directly for any further assistance or clarification on our room amenities.

8/10 Bagus

Susan

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Nice rooms, good price.
Menginap 1 malam pada bulan April 2024
Tanggapan dari Manager pada tanggal 11 Apr 2024
Hello Susan,We're pleased to hear that you found our rooms to your liking and that you appreciated the value of your stay. We strive to offer comfortable accommodations at competitive rates to all our guests. If you have any further feedback or suggestions, please feel free to reach out to us directly.

4/10 Buruk

Brian

Bepergian bersama keluarga
Tidak Disukai: Fasilitas, kondisi & fasilitas properti
The staff were good. The condition of the room was not. The hideaway bed was broken. The canvas at the foot was torn and sagging. The bath tub had large spots that were worn on basin of the tub
Menginap 1 malam pada bulan April 2024
Tanggapan dari Manager pada tanggal 9 Apr 2024
Hello Brian, We appreciate your feedback on our staff's service and have made note of the concerns you raised regarding the room condition. We encourage you to reach out to our management team directly to address any further issues or suggestions for improvement.

2/10 Sangat Buruk

Eun-kee

Bepergian bersama teman, Traveler bisnis
Tidak Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
The carpet in the hallway was dirty and ripped.
Menginap 2 malam pada bulan Maret 2024
Tanggapan dari Manager pada tanggal 7 Apr 2024
Hello Eun-kee,We appreciate your feedback regarding the condition of the hallway carpet and will ensure it is reviewed by our maintenance team for improvement. Thank you for bringing this to our attention.

6/10 Cukup Baik

Louis

Disukai: Staf & layanan
Tidak Disukai: Kebersihan, kondisi & fasilitas properti
Size of room was great, very large. Pool was dirty, water oily. Room and hallway floors were dirty. Somewhat outdated.
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Manager pada tanggal 27 Mar 2024
Hello Louis,Thank you for sharing your detailed feedback with us. We appreciate knowing what aspects of your stay were positive and where there is room for improvement. We encourage you to reach out to our management team directly to address any concerns you may have from your recent stay.

10/10 Sangat Bagus

Tanya

Bepergian bersama keluarga dan anak
Disukai: Kebersihan, staf & layanan
It was pretty noisy and was kinda dirty but overall stay was okay.
Menginap 3 malam pada bulan Maret 2024
Tanggapan dari Manager pada tanggal 27 Mar 2024
Hello Tanya, We appreciate your feedback and regret any inconvenience caused during your stay. We will share your comments with our team to ensure improvements moving forward. Our aim is to provide all guests with a comfortable and enjoyable experience.

2/10 Sangat Buruk

Alejandro

Menginap 2 malam pada bulan Maret 2024
Tanggapan dari Manager pada tanggal 27 Mar 2024
Hello Alejandro,We're sorry to hear that your experience did not meet expectations. Please feel free to contact us with any feedback you may have so we can address any issues. We value your input and hope to welcome you back for a better stay in the future.

8/10 Bagus

Isla

Tidak Disukai: Kebersihan
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Manager pada tanggal 27 Mar 2024
Hello Isla, Thank you for staying with us. We would appreciate it if you could provide us with more details about your experience, so that we can address any issues you may have encountered. We value your feedback and want to ensure that your future stays are more enjoyable.

10/10 Sangat Bagus

Tamara

Bepergian dalam rombongan
Disukai: Staf & layanan, fasilitas, kondisi & fasilitas properti
Good prices for just two people, it had an extra bed from the couch. Nice and spacious!
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Manager pada tanggal 27 Mar 2024
Hello Tamara,We are thrilled to hear that you found our hotel to be spacious and accommodating for your needs. Our extra bed options provide flexibility for our guests. Thank you for sharing your positive experience with us!

2/10 Sangat Buruk

Katie

Tidak Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
The Pictures listed are not real. The property is falling apart. Felt unsafe, it was so dark and dated.
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Manager pada tanggal 17 Mar 2024
Hello Katie,We appreciate your feedback and apologize for any inconvenience. We strive to meet our guests' expectations and have passed your comments to our management team for review. Please feel free to contact them directly to further discuss your concerns. Thank you for bringing this to our attention.

4/10 Buruk

Cynthia

Bepergian bersama keluarga dan anak
Tidak Disukai: Kebersihan, kondisi & fasilitas properti
The property was dirty with trash in the hall ways and stair ways. Not enough towels and the pool water was dirty
Menginap 2 malam pada bulan Maret 2024
Tanggapan dari Manager pada tanggal 17 Mar 2024
Hello Cynthia,We apologize for any inconvenience this may have caused. We encourage guests to report any cleanliness concerns immediately for prompt attention. Your feedback will be shared with the relevant teams for review and improvement. Thank you for bringing this to our attention.

4/10 Buruk

Sherri

Bepergian bersama keluarga
We stay here every year. This year, the front desk person was not pleasant. Why am I being told no rooms are available, yet they are available online? If you’re working, the front desk, you need people skills! The breakfast was lousy and hot tub was dirty! Could not turn it on because you needed a pliers to turn it on! Not satisfied with this visit!
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Manager pada tanggal 17 Mar 2024
Hello Sherri,We appreciate you taking the time to share your feedback with us. Your comments are valuable in helping us improve the guest experience. We encourage you to reach out to our management team directly to address your concerns in more detail. Thank you for choosing to stay with us and we hope to have the opportunity to welcome you back in the future.

6/10 Cukup Baik

Melody

Bepergian bersama keluarga
Disukai: Kebersihan
Tidak Disukai: Staf & layanan
Staff only gave us 2 towels for 5 people for 4 days and 3 hand towels to dry off after swimming. But room was nice, did have people on third floor ran back and forth could hear them all night
Menginap 3 malam pada bulan Maret 2024
Tanggapan dari Manager pada tanggal 16 Mar 2024
Hello Melody,We appreciate your feedback on the room's quality. Rest assured, we have noted your concerns regarding the towels and noise level for future improvements. We hope to welcome you back for a more enjoyable stay.

10/10 Sangat Bagus

Darnell

Bepergian bersama keluarga dan anak
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
The staff was able to give us a late check out which gave us time to pet kids enjoy the pool.
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Manager pada tanggal 15 Mar 2024
Hello Darnell,We are delighted to hear that you appreciated the flexibility of our staff with a late check-out. It is wonderful to know that you were able to relax and enjoy the pool with your children. Your feedback is greatly valued as we strive to provide memorable experiences for all our guests.

8/10 Bagus

Javier

Menginap 2 malam pada bulan Maret 2024
Tanggapan dari Manager pada tanggal 2 Apr 2024
Hello Javier, Thank you for taking the time to complete our survey! We want you to know that your feedback and rating of our hotel is of utmost importance to us. We would appreciate it if you could kindly reach out to us directly with any specific feedback you may have, so that we may address your concerns accordingly. On behalf of our entire staff, we thank you for your business and we hope to see you again when your travels bring you back to the area!

2/10 Sangat Buruk

TJ

Bepergian bersama keluarga
Tidak Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
What an absolute bait and switch! Confirmed a suite and was told “sorry, no pull out bed. This is all we have”. The pictures online versus actual is so different. Back to the 80s. Smoke alarm covered so must have been smoked in. It is late and we are so tired. I will do my best to get the word out about this place. So disappointed.
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Manager pada tanggal 12 Mar 2024
Hello TJ, We're sorry to hear that your experience did not meet your expectations. We value all guest feedback and will share your comments with the team to ensure we continue to improve. Thank you for bringing this to our attention.

4/10 Buruk

Eunice

Bepergian bersama keluarga dan anak, Bepergian bersama keluarga
Tidak Disukai: Staf & layanan, fasilitas, kondisi & fasilitas properti
Spa was broken pool was to cold walked shower would leak to much water outside the glass door shower floor was to slippery my daughter fell more then once Bed squeaked every time we moved in the night elevator was not labeled when last time was certified turns out the hotel had a sauna, which was also not working
Tanggapan dari Manager pada tanggal 9 Mar 2024
Hello Eunice, We appreciate your feedback and will inform the relevant departments about your experience for improvement. If you have any further concerns, please reach out to our management team directly. Your insights are crucial for enhancing our guest satisfaction.

10/10 Sangat Bagus

Alejandro

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Excelente tranquilidad
Menginap 3 malam pada bulan Maret 2024
Tanggapan dari Manager pada tanggal 7 Mar 2024
Hello Alejandro,We're delighted to hear that you enjoyed a peaceful stay with us. Our goal is to provide a serene atmosphere for all our guests to relax and unwind. Should you need further assistance or have any concerns, please feel free to reach out to our management team directly.

2/10 Sangat Buruk

Rozanna

Bepergian bersama keluarga dan anak
Tidak Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The hot tub jets were not working and the rooms was dirty food crumbs all over the floor
Menginap 2 malam pada bulan Maret 2024
Tanggapan dari Manager pada tanggal 6 Mar 2024
Hello Rozanna, We apologize for the inconvenience you faced with the hot tub and cleanliness. Your feedback is important for our improvement and we will address these issues promptly. Thank you for bringing this to our attention.

4/10 Buruk

Carletta

Bepergian bersama keluarga dan anak
Tidak Disukai: Kebersihan, staf & layanan, fasilitas
The front desk person was rude and would not give us extra towels even though I reserved the room for 5 people, they would only give us 2 towels! Even for the pool! Ugh it had bugs in the room on the floors! I will never stay there again!
Menginap 2 malam pada bulan Februari 2024
Tanggapan dari Manager pada tanggal 2 Mar 2024
Hello Carletta,We are sorry to hear about your experience and appreciate you bringing this to our attention. Your feedback helps us improve for the future. We encourage guests to reach out to our management team directly with any concerns during their stay to ensure a more pleasant experience.

2/10 Sangat Buruk

JANET

Bepergian bersama keluarga dan anak, Bepergian bersama keluarga
Tidak Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
This hotel was terrible. We checking in around 4pm and were checked out by 830pm. The building exterior is run down and very ugly. The lobby was ok but the staff was not very friendly. We had no issues checking in. We started off toward the elevator and realized the place is in poor condition. I side the elevator the floor is completely cracked. As we headed to our room, you could hear the other people’s conversations as we walked down. The hallway smelled like weed and feet. Our room was ok but felt dirty and creepy. We were worried to leave for dinner because we had a bad feeling that an employee would enter our room while we were out. We left anyway. Came back from dinner and decided to try out the pool. It’s an indoor pool and it is so dimly lit. The chairs near the pool were almost all cracked and broken. We headed back up to our room and decided we couldn’t sleep there. We booked another room and are so pleased with the new place.
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Manager pada tanggal 27 Feb 2024
Hello JANET, We appreciate your feedback and regret to hear about your experience. Your comments will be shared with our team for further review and improvement. Our guests' safety and comfort are our top priorities. It's essential to us that our guests feel secure during their stay. We encourage you to reach out to our management team to address your concerns directly.

8/10 Bagus

Marita

There was only one way to enter the property which was kind of inconvenient. The staff barely spoke to anyone. The indoor pool area lacked lighting for swimming and the jacuzzi was out of order. The room was clean and ready for an extended stay (small kitchenette area) but the stove top didn't work. The breakfast served was good and the area was decent, would stay again.
Menginap 4 malam pada bulan Februari 2024
Tanggapan dari Manager pada tanggal 27 Feb 2024
Hello Marita, We appreciate your feedback and will take your comments into consideration for future improvements. It's great to hear you found the room clean and suitable for an extended stay, and that you enjoyed the breakfast. Should you have any further concerns, please feel free to reach out to our management team directly.

4/10 Buruk

Saraphina

Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Manager pada tanggal 27 Feb 2024
Hello Saraphina, We're sorry to hear that your stay did not meet your expectations. Please feel free to get in touch with us directly to provide further details on your experience so we can address any concerns you may have. We value your input and would appreciate the opportunity to make things right for you.

4/10 Buruk

Luis

Tidak Disukai: Kebersihan, kondisi & fasilitas properti
Algo viejas las instalaciones
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Manager pada tanggal 16 Feb 2024
Hello Luis,Lamentamos que haya encontrado nuestras instalaciones algo viejas. Valoramos sus comentarios y apreciamos que haya compartido su experiencia con nosotros. Como hotel, estamos constantemente trabajando en mejoras y renovaciones para asegurar que nuestros huéspedes disfruten de una estancia cómoda. Esperamos poder darle la bienvenida nuevamente en el futuro para mostrarle nuestro progreso.

8/10 Bagus

Karmina

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kenyamanan kamar
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Manager pada tanggal 17 Feb 2024
Hello Karmina,We're thrilled to see that you had a great experience during your stay with us! If there is anything else we can do to make your next visit even more enjoyable, please don't hesitate to let us know. We truly appreciate your support and hope to welcome you back soon.

2/10 Sangat Buruk

Bradly

Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Manager pada tanggal 17 Feb 2024
Hello Bradly, We appreciate you taking the time to rate our hotel. We would love to hear more about your experience during your stay. Please reach out to us directly so we can address any issues and ensure your next stay is exceptional.

8/10 Bagus

Saul

Traveler bisnis, Bepergian bersama keluarga
Un poco mas de limpieza
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Manager pada tanggal 10 Feb 2024
Hello Saul,Apreciamos sus comentarios sobre la limpieza de nuestro hotel. Tomaremos nota de esto y trabajaremos en mejorar nuestra atención en este aspecto. Esperamos que esto no haya afectado su estadía en general. Gracias por su feedback, valoramos sus comentarios.

10/10 Sangat Bagus

phyllis

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Manager pada tanggal 8 Feb 2024
Hello phyllis,We're thrilled to hear that you had a fantastic stay with us! We appreciate your kind words and are grateful for your support. Should you have any other questions or concerns, please don't hesitate to reach out to us. We look forward to welcoming you back in the future.

4/10 Buruk

Bernard

Bepergian bersama keluarga
Tidak Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
This was the dirtiest place I've ever stayed
This was the dirtiest place I've ever stayed. The room we booked online wasn't even available . . so the guy at the front at least comp'd us an additional room. One of the rooms had broken mirrors, the other had a leaky toilet, both rooms were not fully cleaned, the pool had broken lights & hot tub wasn't functioning. Will never stay at a Quality Suites again!
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Manager pada tanggal 6 Feb 2024
Hello Bernard, Thank you for taking the time to share your feedback. We're sorry to hear about the issues you encountered during your stay. While we strive to provide a clean and comfortable experience for all guests, we apologize for any inconvenience caused by the problems you described. Our team will look into these matters to ensure they are addressed accordingly. We appreciate your understanding and hope to have the opportunity to welcome you back in the future for a more enjoyable stay.

10/10 Sangat Bagus

Karmina

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 2 malam pada bulan Februari 2024
Tanggapan dari Manager pada tanggal 6 Feb 2024
Hello Karmina,We are delighted to hear that you had a fantastic experience with us. If there is anything else we can assist you with in the future, please do not hesitate to reach out. Thank you for staying with us and we look forward to welcoming you back again soon!

2/10 Sangat Buruk

Chasity

Bepergian bersama keluarga
Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Manager pada tanggal 3 Feb 2024
Hello Chasity,We apologize for any inconvenience you may have experienced during your stay. We encourage you to kindly reach out to our hotel directly with any feedback you have, so we can address the issues and improve our services. We value your input and hope to have the opportunity to provide you with a better experience in the future.

2/10 Sangat Buruk

Randy, Las Vegas

Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Manager pada tanggal 22 Mar 2024
Hello Randy, We're sorry to hear that your experience didn't meet your expectations. Please feel free to contact us directly to discuss any concerns you may have had during your stay. We value your feedback and would appreciate the opportunity to address them.

8/10 Bagus

Raymond

Disukai: Kebersihan, staf & layanan, kenyamanan kamar
Great value for the price
My wife and I needed a clean, quiet, safe, comfortable room for a night. It needed to be inexpensive and near the VA hospital. This accommodation filled those needs. Pros: Comfortable beds. Clean, well-furnished rooms. The refrigerator, microwave oven and TV's all worked well. The staff was friendly and helpful. Breakfast was a surprise! It was nutritious, delicious, and had many choices--as good or better than other establishments for which I paid much more. Cons: The location of my suite was in a very noisy area of the building. There was too much banging on the walls and in the halls--even way past normal bed-time. There was, also, loud shouting in the halls with children running, playing and calling to each other. The toilet did not even flush the water and paper well. The shower base was not caulked in properly. I was afraid it would leak onto the floor or to lower levels. I would stay there again after a discussion with management to overcome the "cons" listed above. The beds and bedding were very good and the other furnishings were nice, convenient and functional.
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Manager pada tanggal 2 Feb 2024
Hello Raymond,We appreciate your feedback on your recent stay with us. We're glad to hear that our hotel met your needs in terms of cleanliness, comfort, and proximity to the VA hospital. We're also delighted that you enjoyed our friendly staff and delicious breakfast options.However, we apologize for any inconveniences you experienced regarding the noise level and maintenance issues in your suite. We strive to provide a peaceful atmosphere for our guests, and we will address these concerns with our team to prevent such occurrences in the future.Thank you for considering staying with us again. We're confident that with a discussion with our management, we can ensure a better experience for you next time. Our comfortable beds and well-furnished rooms will be here to welcome you back.

8/10 Bagus

Bridgett

Menginap 3 malam pada bulan Januari 2024
Tanggapan dari Manager pada tanggal 31 Jan 2024
Hello Bridgett,Thank you for choosing our hotel for your recent stay! We value your business and are glad to hear that you had a positive experience. If you have any further feedback or suggestions, please feel free to reach out to us directly. We hope to have the opportunity to welcome you back in the future.

6/10 Cukup Baik

Traveler terverifikasi

Bepergian bersama keluarga
Menginap 3 malam pada bulan Januari 2024
Tanggapan dari Manager pada tanggal 31 Jan 2024
Dear Guest, We appreciate you choosing our hotel for your stay. If you have any feedback or concerns about your experience, please feel free to reach out to us directly. We value your input and strive to continuously improve our services. We hope to have the opportunity to welcome you back in the future for a better experience.