Algarve hotel guide. RIU Hotels hotel in Algarve, Portugal

"This resort exceeded our every expectation. From the minute we walked in to the minute we checked out, everything and everyone was fantastic. The lobby area was immaculate, our room was incredible, breakfast buffet was delicious with a wide variety of choices. Staff was attentive to everyone and never let a person stand on line. The lobby smells like beautiful flowers and the attention to detail was obvious. They gave us an Easter treat in our room and because it was my birthday, we arrived to find a piece of cake with a candle and a bottle of champagne. Pools, beach, great fitness club and 5 restaurants on property. If you dont feel like staying on property, there are a couple restaurants in walking distance. Highly recommend and would stay again for sure. We loved it!"

"Spacious room in a good location. Not far from marina and train station. Good breakfast. Good pool facilities both indoor and outdoor. Disappointed that you couldnt borrow a wine glass for room unless arranged with room service for €5."

"Check-in was smooth and the room was comfortable and well presented. The staff at reception were efficient. Unfortunately, the service elsewhere left much to be desired, particularly in the a la carte dining restaurant where staff seemed poorly trained and inattentive to guests’ needs. The Easter egg hunt was very poorly organised and disappointing, leaving many children upset. Overall, a mixed experience — good start but service issues bring it down to about three stars."

"Everything was fine but the Internet connection that it was very slow."

"Overall great stay! The air conditioning didn’t seem to work but we were able to open a door to cool it down. "

"Out of our 3 stays while in Portugal, this was our least favorite. The property is almost too big and they can't seem to keep up with the amount of work and reno needed to maintain a property of this size. It rained the 1st night we arrived and a water leak caused water to get into the electrical panel while we were sleeping and cut the power. When we woke in the morning and called the front desk they sent a technician and eneded up having to move us to another villa. The pics on the website make it look a lot nicer than it actually is. They also have no indoor pool or heated pool. They do allow kids to visit the spa pool from 8-10am but the pool guy is actually there at the same time, cleaning the pool and adding chemicals, which doesn't seem very safe!! And the "heated" pool wasn't even that warm. It was freezing! The food was mediocre at best. The burger was kind of mystery meat... The plus was the staff. They were all very nice and lovely. I wouldn't stay here again, though. "

"Kitchen - basic. Shops plenty"

"Breakfast was fine. Internet was slow. "

"Breakfast was a varied buffet, catering for all tastes. Great amenities, clean and spotless. Room service by Marida was flawless! Front of house staff were great. A special mention should be made of the cleaning team and the team that maintained the pool and grounds, everything was beautifully perfect. Thank you for looking after us! "