Suguhan pemandangan laut, buka pada hari tertentu

Ulasan untuk Tivoli Carvoeiro

5 out of 5
Tivoli Carvoeiro
Apartado 1299, Vale Do Covo, Praia do Carvoeiro, Lagoa

Ulasan

9,4

Sempurna

Penilaian 10 - Sangat Bagus. 748 dari 1005 ulasan" "
Penilaian 8 - Bagus. 174 dari 1005 ulasan" "
Penilaian 6 - Cukup Baik. 44 dari 1005 ulasan" "
Penilaian 4 - Buruk. 27 dari 1005 ulasan" "
Penilaian 2 - Sangat Buruk. 12 dari 1005 ulasan" "

9,6/10

Kebersihan

9,2/10

Staf & layanan

9,2/10

Fasilitas

9,2/10

Kondisi & fasilitas properti

9,0/10

Ramah lingkungan

Ulasan

10/10 Sangat Bagus

Allison

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
This resort has the most amazing views and is in the heart of Carvoeiro! The pool and dinning were wonderful, that staff were all very friendly and the resort was spotless. It was also an easy 5 min walk into town and a 10 min walk to connect to the seven hanging valleys trail. Will definitely be back to this resort!
Menginap 2 malam pada bulan Mei 2024
Tanggapan dari Ana Gomes - Customer Care pada tanggal 26 Mei 2024
Dear Allison, Thank you for choosing Tivoli Carvoeiro and for the wonderful review of your stay. Our aim is always to provide a first class service and our professional and dedicated team go the extra mile to ensure our guests have a memorable stay. It is rewarding to know that our efforts at continuous improvement are being recognized. We look forward to welcoming you back to our resort for many unforgettable experiences. With kind regards, Ana Gomes Customer Care

10/10 Sangat Bagus

leslie

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Great stay at Tivoli Carvoeiro.
Menginap 5 malam pada bulan Mei 2024
Tanggapan dari Luminita Ferreira pada tanggal 22 Mei 2024
Dear Leslie,It is a joy to receive your positive feedback and kind words, thank you so much! Your comments motivate us to continue striving to be the best that we can be, and always walk the extra mile in order to provide our guests with amazing experiences. We look forward to welcome you back soon. With kind regards Luminita Ferreira Customer Care

8/10 Bagus

Sharon

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Excellent Breakfast buffet. Staff very friendly and helpful. Beautiful views. Nice warm indoor pool.
Menginap 2 malam pada bulan Mei 2024
Tanggapan dari Rui Brito - Customer Care pada tanggal 21 Mei 2024
Dear Sharon, Thank you so much for your feedback, we sincerely appreciate it! All we want is to provide our guests with the most enjoyable and memorable experiences! Therefore, we are extremely happy to read that you loved your time at Tivoli Carvoeiro. With kind regards, Rui Brito Customer Care

10/10 Sangat Bagus

Rubina

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
We absolutely loved our stay. The hotel has the most beautiful backdrop we've ever seen. I would add that our stay would have been elevated with firmer beds and pillows but I would still give this hotel a 5 star rating.
Menginap 4 malam pada bulan Mei 2024
Tanggapan dari Rui Brito - Customer Care pada tanggal 20 Mei 2024
Dear Rubina, Thank you so much for your feedback, we sincerely appreciate it! All we want is to provide our guests with the most enjoyable and memorable experiences! We look forward to welcome you back soon. With kind regards, Rui Brito Customer Care

10/10 Sangat Bagus

Bernard

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 3 malam pada bulan Mei 2024
Tanggapan dari Ana Gomes - Customer Care pada tanggal 17 Mei 2024
Dear Bernard, Thank you so much for sharing your fantastic review regarding your stay at Tivoli Carvoeiro. It is very rewarding for us to know that you had a great experience. We will share your feedback with the entire team and we hope to welcome you back soon. With best regards, Ana Gomes Customer Care

10/10 Sangat Bagus

Juliana

Bepergian bersama keluarga dan anak
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Outstanding hotel. Friendly staff, amazing view. Beautiful property.
Menginap 2 malam pada bulan Mei 2024
Tanggapan dari Ana Gomes - Customer Care pada tanggal 15 Mei 2024
Dear Juliana, Thank you so much for sharing your fantastic review regarding your stay at Tivoli Carvoeiro. It is very rewarding for us to know that you had a great experience and valued the staff and the outstanding location. We will share your feedback with the entire team and we hope to welcome you back soon. With best regards, Ana Gomes Customer Care

10/10 Sangat Bagus

Barbara

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The fairy tale beauty of the location is breath taking! The staff was so pleasant and helpful. Highly recommend.
Menginap 3 malam pada bulan Mei 2024
Tanggapan dari Ana Gomes - Customer Care pada tanggal 15 Mei 2024
Dear Barbara, Thank you so much for sharing your fantastic review regarding your stay at Tivoli Carvoeiro. It is very rewarding for us to know that you had a great experience and valued the location and our dedicated staff. We will share your feedback with the entire team and we hope to welcome you back soon. With best regards, Ana Gomes Customer Care

10/10 Sangat Bagus

Roger

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Really enjoyed my stay here. All staff helpful and friendly . Would definitely visit again.
Menginap 4 malam pada bulan Mei 2024
Tanggapan dari Rui Brito - Customer Care pada tanggal 13 Mei 2024
Dear Roger, Thank you for your preference for the Tivoli Carvoeiro and for assessing your recent stay. We are extremely proud to have contributed to a fantastic experience! It would be a pleasure to welcome your visit to the Tivoli Carvoeiro soon and continue to provide you with unforgettable moments. With kind regards, Rui Brito Customer Care

10/10 Sangat Bagus

Michael

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 2 malam pada bulan Mei 2024
Tanggapan dari Rui Brito - Customer Care pada tanggal 14 Mei 2024
Dear Michael, First of all we would like to thank you for sharing your evaluation regarding the recent stay that you had with us. It is so important for us to see that we were able to meet your expectations and that our team provided you a great experience. We will strive to continuously improve and provide our guests with the best possible experience and we hope that in the future you will give us the opportunity to welcome you back to our hotel. Best regards, Rui Brito Customer Care

10/10 Sangat Bagus

Antonio J

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Everything was absolutely perfect. One of the best resorts I’ve ever stayed at. Every staff member from the front desk to the wait staff were absolute professionals and made us feel very important and welcomed. This place is a dream. I will be back. OBRIGADO!!!
Menginap 2 malam pada bulan Mei 2024
Tanggapan dari Rui Brito - Customer Care pada tanggal 11 Mei 2024
Dear Antonio J, It is a joy to receive your positive feedback and kind words, thank you so much! Your comments motivate us to continue striving to be the best that we can be, and always walk the extra mile in order to provide our guests with amazing experiences. We look forward to welcoming you to our hotel for many years to come. We will continue to provide you with unforgettable memories. With kind regards, Rui Brito Customer Care

10/10 Sangat Bagus

Kayla Lee

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
this place was absolutely stunning. The staff was super helpful. I would def return and recommend to others
Menginap 5 malam pada bulan April 2024
Tanggapan dari Rui Brito - Customer Care pada tanggal 11 Mei 2024
Dear Kayla Lee, Thank you for choosing Tivoli Carvoeiro and for the wonderful review of your stay. All we want is to provide our guests with the most enjoyable and memorable experiences, and of course, pampering them as much as we can! We look forward to welcome you back soon. With kind regards, Rui Brito Customer Care

10/10 Sangat Bagus

Catherine Ruth

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Really enjoyed our stay here. We paid for a sea view room and received an upgrade to a family room, the extra space was welcome
Menginap 4 malam pada bulan Mei 2024
Tanggapan dari Rui Brito - Customer Care pada tanggal 7 Mei 2024
Dear Catherine Ruth, Thank you so much for your feedback, we sincerely appreciate it! All we want is to provide our guests with the most enjoyable and memorable experiences, and of course, pampering them as much as we can! Therefore, we are extremely happy to read that you loved your time at Tivoli Carvoeiro. With kind regards, Rui Brito Customer Care

10/10 Sangat Bagus

Sandra

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 5 malam pada bulan Februari 2024
Tanggapan dari Luminita Ferreira pada tanggal 7 Mei 2024
Estimada Sandra,Gostariamos de agradecer-lhe pela sua visita e preferência pelo Tivoli Carvoeiro. O nosso objectivo primordial é o bem estar dos nossos estimados hóspedes. Seria um prazer poder voltar a dar-lhes as boas vindas ao Tivoli Carvoeiro num futuro próximo. Com os melhores cumprimentos Luminita Ferreira Customer Care

8/10 Bagus

Kim

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Hotel was magnificent. Had a great view of the sea from the dining area. Great breakfast included. Our room was on the small side. Shower pressure was weak. Good location to the town centre of Carvoeiro which is a great place to vacation.
Menginap 3 malam pada bulan April 2024
Tanggapan dari Ana Gomes - Customer Care pada tanggal 3 Mei 2024
Dear Kim, Thank you so much for sharing your fantastic review regarding your stay at Tivoli Carvoeiro. It is very rewarding for us to know that you had a great experience and valued the breakfast we offer and the facilities. We will share your feedback with the entire team and we hope to welcome you back soon. With best regards, Ana Gomes Customer Care

10/10 Sangat Bagus

Daniel

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
.
Menginap 3 malam pada bulan April 2024
Tanggapan dari Rui Brito - Customer Care pada tanggal 29 Apr 2024
Dear Daniel, First of all we would like to thank you for sharing your evaluation. We will strive to continuously improve and provide our guests with the best possible experience and we hope that in the future you will give us the opportunity to welcome you back in Tivoli Carvoeiro. Best regards, Rui Brito Customer Care

10/10 Sangat Bagus

Shayna

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
it was amazing!
Menginap 2 malam pada bulan April 2024
Tanggapan dari Rui Brito - Customer Care pada tanggal 29 Apr 2024
Dear Shayna, Thank you so much for taking the time to share your review regarding your stay at Tivoli Carvoeiro. Your opinion is very important to us and will be proudly shared with our team members. We are happy to read that we were able to provide you a great experience and it will definitively be a true pleasure to welcome you back in a near future. With kind regards, Rui Brito Customer Care

8/10 Bagus

Sumit

Bepergian bersama keluarga
Disukai: Kebersihan, fasilitas
Tidak Disukai: Kondisi & fasilitas properti
Had an issue for two out of the three nights where there was knocking coming from the ac vent overnight. Unfortunately for me I couldn’t sleep on my vacation. When I approached management they simply told me they will call the mechanic and offered me to stay in another room. Due to the situation of my stay and other factors I couldn’t take the offer to move. No one fixed the ac vent knocking sound. There was no courtesy charges that were taken off the statement either.
Menginap 3 malam pada bulan April 2024
Tanggapan dari Luminita Ferreira pada tanggal 29 Apr 2024
Dear Sumit,We regret to know that your experience fell short of your expectations and for that, please accept our sincere apologies. Your opinion is very important to us and was well noticed and valued. Regarding the air conditioning issue, a room change was offered immediately, as a solution and another accommodation was prepared for your family. In order to have the problem solved an external company assistance was needed. With the aim of avoid causing more inconvenience, the room change would have been the most plausible solution. We hope to have the opportunity to welcome you back and improve on your experience in the near future. Thank you again for choosing to stay with us and for your time in sharing your feedback. With our dearest regards Luminita Ferreira Customer Care

10/10 Sangat Bagus

Alexander, New York

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
I liked that our birthdays were recognized by the hotel
Menginap 7 malam pada bulan April 2024
Tanggapan dari Rui Brito - Customer Care pada tanggal 27 Apr 2024
Dear Alexander, Thank you so much for your feedback, we sincerely appreciate it! All we want is to provide our guests with the most enjoyable and memorable experiences, and of course, pampering them as much as we can! Therefore, we are extremely happy to read that you loved your time at Tivoli Carvoeiro. With kind regards, Rui Brito Customer Care

8/10 Bagus

alain

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas
C’est un vieille hôtel rénové et cela se voit. Par contre la chambre était impeccable. Beaucoup de couloir et service confus et lent. Vue extraordinaire.
Menginap 3 malam pada bulan April 2024
Tanggapan dari Rui Brito - Customer Care pada tanggal 27 Apr 2024
Estimé alain,Nous souhaitons vous remercier pour avoir partagé votre feedback avec nous. Veuillez accepter notre excuses pour la déception que vous avez ressentie en quittant notre hotel. Soyez assuré que nous avons étudié votre commentaire, et que nous prenons les mesures necessaires pour garantir le maintien de nos standards elevés habituels. Depuis que nous avons pris connaissance de votre experience, nous avons partagé vos commentaires avec nos Chefs de département pour ultérieure révision, et pour prévenir ce genre de stituations dans le futur. Nous nous engageons à offrir des expériences mémorables avec un service exceptionnel, et nous espérons donc avoir l'occasion de vous accueillir à nouveau et d'améliorer votre expérience dans un avenir proche. Merci encore pour avoir choisi notre Tivoli Carvoeiro, et pour le temps que vous avez consacré à partager vos impressions.Mes salutations distinguées,Rui BritoCustomer Care

8/10 Bagus

Lee-Ann

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Breathtaking views from hotel- easy to find great seating. Food from bar area pretty lacking and bar was pleasant but things got lost in translation. Asked for a double scotch no ice. Got two separate glasses of scotch with ice. Asked them to remove ice so they took one cube out. Somewhere lost in translation, i dont speak Portugeuse unfortunately
Menginap 3 malam pada bulan April 2024
Tanggapan dari Ana Gomes - Customer Care pada tanggal 26 Apr 2024
Dear Lee-Ann, Thank you very much for taking the time to share your review regarding your stay at our Hotel. Your opinion is very important for us and all your comments will be shared with the team for continuous improvement. It will definitively be a true pleasure to welcome you back in a near future. With kind regards, Ana Gomes Customer Care

10/10 Sangat Bagus

Melanie

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Beautiful property, walking distance to shops and restaurants in Carvoeiro. The rooms are clean, updated, spacious and beautiful! We had a huge terrace overlooking the water. The breakfast buffet was amazing - this felt a little like an all inclusive resort environment but the food was delicious and there was a huge variety. Staff were very friendly. Overall, a wonderful experience!
Menginap 3 malam pada bulan April 2024
Tanggapan dari Ana Gomes - Customer Care pada tanggal 24 Apr 2024
Dear Melanie, First of all we would like to thank you for sharing your comments regarding the stay that you had with us. It is so important for us to read that we were able to meet your expectations and that our team provided you a great experience. We will strive to continuously improve and provide our guests with the best possible experience and we hope that in the future you will give us the opportunity to welcome you back to our hotel. Best regards, Ana Gomes Customer Care

10/10 Sangat Bagus

Kathryn

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The property was stunning! Set in a cove of the cliffs of Algarve shoreline with hikes on either side. A beautiful crystal clear refreshing pool. Spacious private decks looking over all the property to the ocean. A roof top bar for great sunsets. The staff were all so wonderful, really over the top! Can’t wait to plan another trip and tell others of this remarkable find!
Menginap 2 malam pada bulan April 2024
Tanggapan dari Rui Brito - Customer Care pada tanggal 19 Apr 2024
Dear Kathryn, It is a joy to receive your positive feedback and kind words, thank you so much! Thank you for choosing our hotel and taking the time to share your feedback about your experience with us.We are delighted to learn that you had a memorable stay and we appreciate your kind praise of our services and team members. I will ensure to share this feedback with the team to continue to inspire and motivate them to deliver exceptional customer service.We look forward to welcoming you back to Tivoli Carvoeiro in the near future. Kind Regards, Rui Brito Customer Care

10/10 Sangat Bagus

Herman

Disukai: Staf & layanan, fasilitas, kondisi & fasilitas properti
It’s a very nice place.
Menginap 2 malam pada bulan April 2024
Tanggapan dari Ana Gomes - Customer Care pada tanggal 19 Apr 2024
Dear Herman, Thank you so much for sharing your fantastic review regarding your stay at Tivoli Carvoeiro. It is very rewarding for us to know that you had a great experience. We will share your feedback with the entire team and we hope to welcome you back soon. With best regards, Ana Gomes Customer Care

8/10 Bagus

Catherine

Bepergian bersama keluarga dan anak, Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Location was perfect and the views were breathtaking. Service was top notch! The indoor pool could use some updating.
Menginap 7 malam pada bulan Maret 2024
Tanggapan dari Luminita Ferreira pada tanggal 18 Apr 2024
Dear Catherine,On behalf of the entire team of Tivoli Carvoeiro, we would like to thank you for your visit and preference. We appreciate your feedback and are delighted to learn that you enjoyed your stay and we met your expectations. We are genuinely appreciative of your kind comments and do acknowledge your constructive criticism, which will be shared with the respective department. Looking forward to welcoming you back soon to Tivoli Carvoeiro, the real oasis of relaxation and hospitality. With our kindest Regards Luminita Ferreira Customer Care

10/10 Sangat Bagus

Lisa

Menginap 1 malam pada bulan April 2024
Tanggapan dari Rui Brito - Customer Care pada tanggal 6 Mei 2024
Dear Lisa, Thank you for your preference for the Tivoli Carvoeiro and for assessing your recent stay. We are extremely proud to have contributed to a fantastic experience! It would be a pleasure to welcome your visit to the Tivoli Carvoeiro soon and continue to provide you with unforgettable moments. With kind regards, Rui Brito Customer Care

10/10 Sangat Bagus

John

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 2 malam pada bulan April 2024
Tanggapan dari Luminita Ferreira pada tanggal 16 Apr 2024
Dear John,Thank you for your preference for the Tivoli Carvoeiro and for assessing your recent stay. We are extremely proud to have contributed to a fantastic experience! It would be a pleasure to welcome you again soon and continue to provide you with unforgettable moments. With kind regards Luminita Ferreira Customer Care

10/10 Sangat Bagus

Ivania

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Perfect stay, beautiful view, amazing location, staff was very friendly and useful, great breakfast selection included. I’d definitely stay here again, worth every penny.
Menginap 3 malam pada bulan April 2024
Tanggapan dari Luminita Ferreira pada tanggal 15 Apr 2024
Dear Ivania,What a breath-taking feedback, thank you very much! Your kind words and comments are very valuable to us, as it helps us to maintain and constantly improve our service levels. We will happily forward your feedback to the entire team, who we are certain, will be encouraged by your remarks. Looking forward to welcoming you back soon. With kind regards Luminita FerreiraCustomer Care

10/10 Sangat Bagus

Amarpal

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The location is unbelievable. Right on the sea front on the edge of cliff with incredible views and natural scenery which is the best for any hotel we have stayed in!! Also Close to town centre and walking distance from scenic trekking paths for the whole family. Staff very friendly and helpful. All around brilliant. The only thing to add for the families would be to have more kids activites on the resort to keep them busy on site.
Menginap 5 malam pada bulan April 2024
Tanggapan dari Rui Brito - Customer Care pada tanggal 16 Apr 2024
Dear Amarpal,Thank you for choosing our hotel and taking the time to share your feedback about your experience with us.We are delighted to learn that you had a memorable stay and we appreciate your kind praise of our team members. I will ensure to share this feedback with them and the rest of the team to continue to inspire and motivate them to deliver exceptional customer service.Thank you again for your time.We look forward to welcoming you back to Tivoli Carvoeiro in the near future.Kind Regards,Rui BritoCustomer Care

10/10 Sangat Bagus

qun, Gillette

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Best ocean view, excellent continental breakfast, easy access to walking trail.
Menginap 2 malam pada bulan April 2024
Tanggapan dari Ana Gomes - Customer Care pada tanggal 10 Apr 2024
Dear qun, Thank you so much for sharing your fantastic review regarding your stay at Tivoli Carvoeiro. It is very rewarding for us to know that you had a great experience and valued the breakfast we offer and the facilities. We will share your feedback with the entire team and we hope to welcome you back soon. With best regards, Ana Gomes Customer Care

10/10 Sangat Bagus

Antonio

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The property location and surroundings were beautiful. Enjoyed walking the cliffs which are accessible from property. The staff was excellent.
Menginap 3 malam pada bulan April 2024
Tanggapan dari Luminita Ferreira pada tanggal 9 Apr 2024
Dear Antonio,What a breath-taking feedback, thank you very much! Your kind words and comments are very valuable to us, as it helps us to maintain and constantly improve our service levels. I will happily forward your feedback to the entire team, who I am certain, will be encouraged by your remarks. Looking forward to welcoming you back soon. With kind regards, Luminita Ferreira, Customer Care

10/10 Sangat Bagus

Patricia

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The view from our room—so beautiful and peaceful.
Menginap 1 malam pada bulan April 2024
Tanggapan dari Rui Brito - Customer Care pada tanggal 7 Apr 2024
Dear Patricia, Thank you so much for sharing your review regarding the stay at Tivoli Carvoeiro. It is very rewarding for us to know that you had a great experience and valued the view and the facilities we offer. We will share your feedback with the entire team and we hope to welcome you back soon. With best regards, Rui Brito Customer Care

2/10 Sangat Buruk

maria

Bepergian bersama keluarga dan anak, Bepergian bersama keluarga
Tidak Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Horrible sewer smell
Menginap 2 malam pada bulan April 2024
Tanggapan dari Luminita Ferreira pada tanggal 8 Apr 2024
Dear Mrs. Maria,Thank you sincerely for your feedback that deserved closest attention and consideration. We deeply regret not being able to provide a satisfactory solution to ensure your stay was enjoyable. We had the opportunity to speak with you on the phone, an several options and solutions were presented, however, all of them were rejected. We remain at your entire disposal and hope to have the opportunity to welcome you back to Tivoli Carvoeiro and provide an enhanced experience. With our best regards Luminita Ferreira Customer Care

10/10 Sangat Bagus

Frank

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Country was beautiful but the people who worked at the resort and the people we met is what made it very welcoming.
Menginap 10 malam pada bulan Maret 2024
Tanggapan dari Luminita Ferreira pada tanggal 31 Mar 2024
Dear Mr. Frank,On behalf of the Tivoli Carvoeiro Team, we would like to thank you for choosing Tivoli Carvoeiro.We appreciate your feedback and are delighted to learn that you enjoyed your stay and we met your expectations. It is very rewarding for us to know that you had a great experience and valued the kindness and professionalism of our team. Your feedback has been shared with the team to continue to inspire and motivate them to deliver exceptional guest service. Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future. With our sincerest regards Luminita Ferreira Customer Care

8/10 Bagus

Gregory

Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Rui Brito - Customer Care pada tanggal 16 Apr 2024
Dear Gregory, Thank you so much for taking the time to share your evaluation regarding the stay at our hotel. Your opinion is very important to us and will be proudly shared with our team members. It will definitively be a true pleasure to welcome you back in Tivoli Carvoeiro. With kind regards, Rui Brito Customer Care

10/10 Sangat Bagus

Sandra

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Nice property. Great rooms. Beautiful view, if you get a beach/water view room. We had reserved a non-water view. Asked for upgrade at check in. Got the upgrade but had to pay more money, thought that was a perk with Expedia VIP, but wasn't. Nice bar area with good views and decent food. The upscale restaurant was good, but pricy. No restaurants next to hotels for food options. 15 Min walk or very short drive is the local village was is very tourist oriented and has lots of restaurants.
Menginap 2 malam pada bulan Maret 2024
Tanggapan dari Rui Brito - Customer Care pada tanggal 25 Mar 2024
Dear Mrs. Libero, First of all we would like to thank you for sharing your comments regarding the recent experience that you had in Tivoli Carvoeiro. We regret to know that we were not able to meet all your expectations, however, we would like to clarify that your booking was initial made for a Superior Double (Standard category) and with VIP program you were eligible to a free upgrade for a Deluxe Terrace (no sea view), subject to availability. Your opinion is very important for us and was taken in great consideration and we truly hope you will give us the opportunity to welcome you again in a near future. With best regards, Rui Brito Customer Care

10/10 Sangat Bagus

Melanie

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
The scenery was spectacular. Staff service was amazing
Menginap 2 malam pada bulan Maret 2024
Tanggapan dari Rui Brito - Customer Care pada tanggal 19 Mar 2024
Dear Melanie, Thank you so much for your feedback, we sincerely appreciate it! All we want is to provide our guests with the most enjoyable and memorable experiences, and of course, pampering them as much as we can! We look forward to welcome you back soon. With kind regards, Rui Brito Customer Care

10/10 Sangat Bagus

Halima

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Lovely and very friendly staff and amazing place. I liked the buffet breakfast as well
Menginap 4 malam pada bulan Februari 2024
Tanggapan dari Rui Brito - Customer Care pada tanggal 18 Mar 2024
Dear Halima, Thank you very much for taking the time to share your review regarding the stay at our Hotel. Your opinion is very important for us and all your comments will be shared with the team. Looking forward to welcoming you back soon. With kind regards, Rui Brito Customer Care

10/10 Sangat Bagus

Andrew

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
friendly professional and courteous staff gorgeous setting incredible views everywhere you turn
Menginap 4 malam pada bulan Maret 2024
Tanggapan dari Rui Brito - Customer Care pada tanggal 15 Mar 2024
Dear Andrew, Thank you for choosing Tivoli Carvoeiro and for the wonderful review of your stay. Our aim is always to provide a first class service and our professional and dedicated team go the extra mile to ensure our guests have a memorable stay. It is rewarding to know that our efforts at continuous improvement are being recognized. We look forward to welcoming you back to our resort for many unforgettable experiences. With kind regards, Rui Brito Customer Care

2/10 Sangat Buruk

Liqun

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
My wife and I just left Tivoli Carvoeiro this morning after a 3-night stay. There are many good things to say about this hotel, and I would really want to mention the following two. First, the hotel staff are very friendly and helpful. In particular, our waiter at the breakfast buffet (which is wonderful by the way), Goncalo, always had a smile and made sure we got everything we need. He was so attentive and personable that we were looking forward to seeing him every morning. When we left the breakfast hall this morning we asked Goncalo whether my wife and I could take a photo with him. He graciously accepted our request and took us to a spot with a beautiful view. Thank you very much, Goncalo!!! Second, my wife celebrated her birthday during our stay at the hotel. And we were very pleasantly surprised when we came back to our room in the evening on my wife’s birthday and saw a bottle of Champagne on ice and a beautiful cake, with glasses and silverware. Such a memorable experience!
Menginap 3 malam pada bulan Maret 2024
Tanggapan dari Luminita Ferreira pada tanggal 11 Mar 2024
Dear Liqun,On behalf of the Tivoli Carvoeiro Team, we would like to thank you for choosing Tivoli Carvoeiro for such a special occasion, as your wifes birthday. We appreciate your feedback and are delighted to learn that you enjoyed your stay and we met your expectations. Your kind words have been shared with the team to continue to inspire and motivate them to deliver exceptional guest service. Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future. With our dearest regards Luminita Ferreira Customer Care

10/10 Sangat Bagus

David

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Staff was great! I got a room on the water which was awesome. the breakfast was incredible!
Menginap 2 malam pada bulan Maret 2024
Tanggapan dari Rui Brito - Customer Care pada tanggal 9 Mar 2024
Dear Mr. David, Thank you so much for sharing your review regarding the stay at Tivoli Carvoeiro. It is very rewarding for us to know that you had a great experience and valued the breakfast we offer and the facilities. We will share your feedback with the entire team and we hope to welcome you back soon. With best regards, Rui Brito Customer Care

10/10 Sangat Bagus

Mihai

Disukai: Kondisi & fasilitas properti
Menginap 3 malam pada bulan Februari 2024
Tanggapan dari Rui Brito - Customer Care pada tanggal 4 Mar 2024
Dear Mihai, First of all we would like to thank you for sharing your evaluation regarding the experience that you had with us. It is so important for us to see that we were able to meet your expectations and that our team provided you a great experience. We will strive to continuously improve and provide our guests with the best possible experience and we hope that in the future you will give us the opportunity to welcome you back to our hotel. Best regards, Rui Brito Customer Care

10/10 Sangat Bagus

Ali, College Station

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Beautiful views, great hiking, walk on boardwalk with incredible views of the Atlantic Ocean & the sunset
Menginap 4 malam pada bulan Februari 2024
Tanggapan dari Ana Gomes - Customer Care pada tanggal 1 Mar 2024
Dear Ali, Thank you so much for sharing your fantastic review regarding your stay at Tivoli Carvoeiro. It is very rewarding for us to know that you had a great experience and valued the location and facilities. We will share your feedback with the entire team and we hope to welcome you back soon. With best regards, Ana Gomes Customer Care

10/10 Sangat Bagus

Teresa

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Absolutely 5 star resort
Menginap 3 malam pada bulan Januari 2024
Tanggapan dari Rui Brito - Customer Care pada tanggal 27 Feb 2024
Dear Mrs. Teresa, Thank you for your preference for the Tivoli Carvoeiro and for assessing your stay. We are extremely proud to have contributed to a fantastic experience! It would be a pleasure to welcome your visit to the Tivoli Carvoeiro soon and continue to provide you with unforgettable moments. With kind regards, Rui Brito Customer Care

10/10 Sangat Bagus

John

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Menginap 2 malam pada bulan Februari 2024
Tanggapan dari Ana Gomes - Customer Care pada tanggal 20 Mar 2024
Dear John, Thank you so much for sharing your fantastic review regarding your stay at Tivoli Carvoeiro. It is very rewarding for us to know that you had a great experience. We will share your feedback with the entire team and we hope to welcome you back soon. With best regards, Ana Gomes Customer Care

10/10 Sangat Bagus

Inge

Menginap 6 malam pada bulan Februari 2024
Tanggapan dari Ana Gomes - Customer Care pada tanggal 20 Mar 2024
Dear Inge, Thank you so much for sharing your fantastic review regarding your stay at Tivoli Carvoeiro. It is very rewarding for us to know that you had a great experience. We will share your feedback with the entire team and we hope to welcome you back soon. With best regards, Ana Gomes Customer Care

10/10 Sangat Bagus

Sandor

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 4 malam pada bulan Februari 2024
Tanggapan dari Rui Brito - Customer Care pada tanggal 26 Feb 2024
Dear Sandor, Thank you so much for sharing your review regarding the stay at Tivoli Carvoeiro. It is very rewarding for us to know that you had a great experience. We hope to welcome you back soon. With best regards, Rui Brito Customer Care

10/10 Sangat Bagus

Michael

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Very nice hotel. We loved our room, the staff was helpful and courteous, and there are beautiful beaches and hiking in the area to enjoy.
Menginap 2 malam pada bulan Februari 2024
Tanggapan dari Rui Brito - Customer Care pada tanggal 25 Feb 2024
Dear Michael, It is a joy to receive your positive feedback and kind words, thank you so much! Your comments motivate us to continue striving to be the best that we can be, and always walk the extra mile in order to provide our guests with amazing experiences. We look forward to welcome you back soon. With kind regards, Rui Brito Customer Care

10/10 Sangat Bagus

Julie

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Emplacement magnifique, parfait pour relaxer et marcher. Chambre avec vue sur la mer était superbe. Malheureusement, le Sky Bar était fermé.
Tanggapan dari Rui Brito - Customer Care pada tanggal 24 Feb 2024
Estimé Julie, Merci beaucoup d'avoir pris le temps de partager votre merveilleuse critique concernant votre séjour dans notre Hôtel Tivoli Carvoeiro Algarve Resort. Votre avis est très important pour nous et vos commentaires seront partagés avec toute l'équipe. Ce sera définitivement un grand plaisir de vous accueillir de nouveau dans un futur proche. Cordialement, Rui Brito Customer Care

10/10 Sangat Bagus

Che

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 3 malam pada bulan Februari 2024
Tanggapan dari Rui Brito - Customer Care pada tanggal 24 Feb 2024
Dear Che, Thank you for your preference for the Tivoli Carvoeiro and for assessing your stay. We are extremely proud to have contributed to a fantastic experience! It would be a pleasure to welcome your visit to the Tivoli Carvoeiro soon and continue to provide you with unforgettable moments. With kind regards, Rui Brito Customer Care

10/10 Sangat Bagus

isabel

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Superb service and the grounds are gorgeous! Loved the hiking trails
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Ana Gomes - Customer Care pada tanggal 23 Feb 2024
Dear Isabel, Thank you so much for sharing your fantastic review regarding your stay at Tivoli Carvoeiro. It is very rewarding for us to know that you had a great experience and valued the location. We will share your feedback with the entire team and we hope to welcome you back soon. With best regards, Ana Gomes Customer Care