Berdasarkan pada 191 ulasan yang telah diverifikasi
4,0 Kebersihan kamar
4,0 Pelayanan & staf
4,4 Kenyamanan kamar
4,2 Kondisi hotel
Ulasan Terverifikasi Expedia
oleh Traveler yang telah diverifikasi
Dikirim pada 17 Sep 2019
First class villa very big and lovely location entertainment team worked very hard did a good job.
Bar and some restaurant staff need to smile abit more and food was not hot enough and not very good entertainment on a night time. Went A/I would do B/B next time as food wasnt good
Komentar dari Pihak Hotel
17 Sep 2019 oleh Alison, Pihak Hotel
Dear Guest,
We thank you so much for taking the time to leave this nice review.
We are sorry to hear that you did not like the food. We will pass your comments on.
We look forward to welcoming you back in the future.
Kindest regards
oleh Traveler yang telah diverifikasi
Dikirim pada 13 Agt 2019 di Hotels
Nice area
Komentar dari Pihak Hotel
13 Agt 2019 oleh Alison, Pihak Hotel
Dear Sr Enrique,
We thank you for your avaliation.
We look forward to welcoming you back in the future.
Kindest regards
oleh Traveler yang telah diverifikasi
Dikirim pada 11 Agt 2019 di Hotels
Komentar dari Pihak Hotel
13 Agt 2019 oleh Alison, Pihak Hotel
Dear Leandra,
We thank you for your avaliation and look forward to welcoming you back in the future.
Kindest regards
oleh Traveler yang telah diverifikasi
Dikirim pada 3 Agt 2019
Good sized appartment but mattress on sofa bed uncomfortable. A few ants but not a problem for us. Notice in room from hotel to explain that it was due to rural location and that they would deal with them if we asked. Staff seemed friendly enough. Two good sized pools (both with toddler pools) for families. Only one day when we turned up in the afternoon and couldn't find a sun bed. Our 5 year old enjoyed the kids club although 8pm was a bit late for mini disco. 2 year old was happy in playground. 10 minute walk to good supermarket at bottom of hill. 20 minute walk into town. Shower was broken but was fixed as soon as we told them. Drinks expensive if you're not all inclusive 3 euros for a small cappuccino in a polystyrene cup.
Komentar dari Pihak Hotel
3 Agt 2019 oleh Alison, Pihak Hotel
Dear Guest,
We thank you for your comments.
We look forward to welcoming you back in the future.
Kind regards
oleh Traveler yang telah diverifikasi
Amplios apartamentos equipados
Dikirim pada 17 Jun 2019 di HotelsEs un apartamento muy comodo, amplio y bastante bien equipado.
Komentar dari Pihak Hotel
18 Jun 2019 oleh Alison, Pihak Hotel
Estimado Cliente,
Le agradecemos su evaluación.
Saludos cordiales
oleh Traveler yang telah diverifikasi dari Belfast
Dikirim pada 15 Jun 2019
The grounds of the property are stunning, resort is beautiful, not sure about all Villas but ours needed some TLC. Walls, Sofa, Beds, bathroom work tops all marked, windows broken and we had an issue with Ants which was resolved on our second night.
The pools are great, the snack bars are handy however at night we found it best to head to the old town for food.
The shuttle service was also great however only operates at selected times of the day.
Komentar dari Pihak Hotel
19 Jun 2019 oleh Alison, Pihak Hotel
Dear Guest,
Thank you for your review.
We would like to thank you for your comments and are pleased that, on the whole, you enjoyed your stay with us.
Eden Resort is always trying to improve and we thank you for taking the time to help us.
We hope to see you again in the future.
Kind regards
oleh Traveler yang telah diverifikasi
Dikirim pada 11 Jun 2019
A Vila 163 estava muito suja, não gostei da atitude da equipa de limpeza porque deixamos 2 toalhas de praia e uns calções, ligamos 2 vezes e transmitiram-nos que não estava nada na Vila, tive que falar com a responsável para reclamar e foi informado que realmente as coisas estavam lá.
Em relação ao restante, nada contra!
Komentar dari Pihak Hotel
12 Jun 2019 oleh Alison, Pihak Hotel
Caro Cliente,
Agradecemos os seus comentários.
Lamentamos esta situação e tomaremos medidas para que este tipo de situação não volte a acontecer.
Esperemos que este incidente não invalida uma próxima vinda ao Eden.
Gratos pela sua preferência e compreensão.
Melhores cumprimentos
oleh Traveler yang telah diverifikasi
Dikirim pada 7 Jun 2019
Komentar dari Pihak Hotel
18 Jun 2019 oleh Alison, Pihak Hotel
Dear Guest,
We thank you for your review.
Kind regards
oleh Traveler yang telah diverifikasi
Dikirim pada 3 Mei 2019
Komentar dari Pihak Hotel
8 Mei 2019 oleh Alison, Pihak Hotel
Dear Guest,
We thank you so much for your avaliation and we look forward to welcoming you back in the future.
Kindest regards
oleh Traveler yang telah diverifikasi
Dikirim pada 28 Apr 2019
Komentar dari Pihak Hotel
28 Apr 2019 oleh Alison, Pihak Hotel
Dear Guest,
We thank you so much for your avaliation.
We look forward to welcoming you back in the future.
Kindest regards