Alton hotel guide. Drury Inn & Suites hotel in Alton, Columbus

"Top-notch customer service from check-in to breakfast! Every staff member we interacted with was genuinely friendly and made sure all our needs were met. The 5:30 kickback was a great bonus, and breakfast was well run and welcoming. We were in town for a volleyball tournament, and the staff went above and beyond even asking how our games went, cheering us on, and making us feel truly supported. That personal touch made a big difference. Overall, an excellent stay with an outstanding team. Definitely recommend staying here!"

"Friendly staff and convenience to everything we were doing. Would definitely stay again."

"We appreciated the customer service. The new owner was a lovely man. Our room's heat did not work so they gave us a new room and a bag of some snacks and drinks."