Alton hotel guide. Sonesta Hotel hotel in Alton, Columbus

"This is an exceptional hotel, the only thing lacking is non fast food restaurant options within easy walking distance of the hotel"

"Nice, quiet stay in a convenient location. Staff was helpful and friendly and the room was a great size."

"The food (breakfast buffet and restaurant) was great. The staff was lovely. We booked 10 minutes before we arrived, after leaving another unsuitable hotel. Staff was very understanding and accommodating. 12/10 would recommend. "

"The staff was not friendly at all. It felt like a big inconvenience for them to help you with anything so we really tried to not ask for much bc they was rude. They did not have breakfast bc the kitchen was closed as well as the restaurant wich would have been nice to know when booking the room bc we pay for breakfast an are expecting that when checking in. Rooms was okay nothing special felt very outdated. Pool an hottub was the best part about the trip. I did not see any bugs so thats always a plus. Ohh an the key cards kept on messing up so always hafting to get new ones. "

"We loved everything about this place! Totally upscale with down to earth staff who were ready to help with anything. We enjoyed walking to a restaurant close by and then did some shopping - all on foot! A total 10/10!"

"The breakfast sandwich while wonderful - the only option for coffee as a drink is not a win for one of us."

"DO NOT STAY HERE! Not clean, staff is clueless."

"Had a bed bug crawling on one of the beds!! Beware!!"

"Not a bad place to stay, staff is very friendly."